Royal Hotel by MRVJ Business

Hotels
6.9 (39 reviews)
34 Lorong Tun Ismail 6 , Kuantan , my

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Great location near mall
Convenient access
Cons:
Cleanliness issues
Delayed service
Non-functional TV
Bugs in the room

Categories

Cleanliness
4.06
There were spiders and bugs reported in the room.
Service
8.03
The service was delayed as the guest waited to be let in.
Location
8.07
Near the mall, providing convenient access to shopping.
Room Quality
5.52
Issues with the TV and bugs impact quality.
Amenities
7.55
Amenities not specifically mentioned but presumed standard.
Value for Money
8.01
Reasonable value considering the location.
Food and Beverage
7.06
Food not mentioned; assumed average quality.
Overall Experience
6.93
A mixed experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:29

Property Description

Convenient Location
Situated in Kuantan, Royal Hotel by MRVJ Business offers easy access to Taman Gelora and other attractions.

Comfortable Accommodation
Enjoy free WiFi and reliable room service at this non-smoking 2-star hotel with a 24-hour front desk.

Nearby Attractions
Explore Sultan Ahmad Shah International Convention Centre, Heroes Museum, and more just a stone's throw away.

To experience all this and more, book your stay at Royal Hotel by MRVJ Business now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.9
Based on 39 reviews
Cleanliness: 4.06
Service: 8.03
Location: 8.07
Room Quality: 5.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 6.93
A
alin couple my
5
Pros:

bolehla nak hilangkan penat nak tunggu hari esok

Cons:

kerusi pun xde nak duduk makan.meja pun xde.semata² para letak air panas je.air panas bilik air x function.

2025-12-07 via Nuitee
extended_group my
1
2025-11-10 via Nuitee
A
Ahmad extended_group sa
2
2025-09-16 via Nuitee
M
Matthew Oswaldo Velazque solo_traveller my
4
Pros:

Near mall more!!!

Cons:

T.V is do not work, the wall is some spider 🕷️,and bed is some bug.

I was stuck when I knocked on the door (locked) that I was waiting for the service until the door unlocked for me. It is hard.

2025-09-16 via Nuitee
H
Hasnah couple my
5
2025-09-14 via Nuitee
M
Mohd solo_traveller my
8
2025-07-14 via Nuitee
F
Farah couple my
3
2025-07-08 via Nuitee
R
Rahman young couple my
7
Good
2025-06-08 via Nuitee
S
Suhairy review category business travellers my
3
Nonesense
Pros:

Very inconvenient. Door cannot be lock. Predispose to loss of item. Electric stuck.

Cons:

Customer service. Reported thrice regarding door cannot be lock. Only on last day of my stay, they realised. Maintenance team very rude, claimed that because i enter wrong password hence the door not functioning. Not logic if you enter wrong password, but still can get in.

2025-05-31 via Nuitee
A
Ahmad young couple my
8
Very good
2025-05-05 via Nuitee
S
Shamrahman solo traveller my
2
Not worth it
Pros:

Location

Cons:

Room dirty
Water pressure very slow
No hook for clothes
Tv not function

2025-05-03 via Nuitee
M
Mohd young couple my
8
Very good
2025-04-29 via Nuitee
C
Cheng solo traveller my
5
Passable
2025-04-29 via Nuitee
J
Jeffrey review category business travellers my
6
Pleasant
2025-04-22 via Nuitee
N
Nurul solo traveller my
9
Superb
2025-04-21 via Nuitee
Z
Zuraida young couple my
6
Pleasant but facilities could be improved such as the air conditioning
Pros:

The clealiness, water pressure and the virtual receptionists

Cons:

Promised to clean the room but did not; air condition was not cold enough although made complaints thro whatsApp, TV too small.

2025-04-20 via Nuitee
L
Lip review category business travellers my
10
Exceptional
Pros:

Nice service, comfortable environment and good location (near with berjaya mall)

Cons:

The television cannot use and the wifi is unstable

2025-04-14 via Nuitee
F
Firdaus review category business travellers my
10
Exceptional
2025-03-27 via Nuitee
A
Afindi family with young children my
8
Very good
2025-03-25 via Nuitee
T
Tong review category business travellers my
7
Good
2025-02-28 via Nuitee