Royal Hotel by MRVJ Business

Hotels
6.9 (39 reviews)
34 Lorong Tun Ismail 6 , Kuantan , MY

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Facilities

Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location near mall
Convenient access
Cons:
Cleanliness issues
Delayed service
Non-functional TV
Bugs in the room

Categories

Cleanliness
4.06
There were spiders and bugs reported in the room.
Service
8.03
The service was delayed as the guest waited to be let in.
Location
8.07
Near the mall, providing convenient access to shopping.
Room Quality
5.52
Issues with the TV and bugs impact quality.
Amenities
7.55
Amenities not specifically mentioned but presumed standard.
Value for Money
8.01
Reasonable value considering the location.
Food and Beverage
7.06
Food not mentioned; assumed average quality.
Overall Experience
6.93
A mixed experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:29

Property Description

Convenient Location
Situated in Kuantan, Royal Hotel by MRVJ Business offers easy access to Taman Gelora and other attractions.

Comfortable Accommodation
Enjoy free WiFi and reliable room service at this non-smoking 2-star hotel with a 24-hour front desk.

Nearby Attractions
Explore Sultan Ahmad Shah International Convention Centre, Heroes Museum, and more just a stone's throw away.

To experience all this and more, book your stay at Royal Hotel by MRVJ Business now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.9
Based on 39 reviews
Cleanliness: 4.06
Service: 8.03
Location: 8.07
Room Quality: 5.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 6.93
A
alin • couple • my
5
Pros:

bolehla nak hilangkan penat nak tunggu hari esok

Cons:

kerusi pun xde nak duduk makan.meja pun xde.semata² para letak air panas je.air panas bilik air x function.

2025-12-07 • via Nuitee
• extended_group • my
1
2025-11-10 • via Nuitee
A
Ahmad • extended_group • sa
2
2025-09-16 • via Nuitee
M
Matthew Oswaldo Velazque • solo_traveller • my
4
Pros:

Near mall more!!!

Cons:

T.V is do not work, the wall is some spider 🕷️,and bed is some bug.

I was stuck when I knocked on the door (locked) that I was waiting for the service until the door unlocked for me. It is hard.

2025-09-16 • via Nuitee
H
Hasnah • couple • my
5
2025-09-14 • via Nuitee
M
Mohd • solo_traveller • my
8
2025-07-14 • via Nuitee
F
Farah • couple • my
3
2025-07-08 • via Nuitee
R
Rahman • young couple • my
7
Good
2025-06-08 • via Nuitee
S
Suhairy • review category business travellers • my
3
Nonesense
Pros:

Very inconvenient. Door cannot be lock. Predispose to loss of item. Electric stuck.

Cons:

Customer service. Reported thrice regarding door cannot be lock. Only on last day of my stay, they realised. Maintenance team very rude, claimed that because i enter wrong password hence the door not functioning. Not logic if you enter wrong password, but still can get in.

2025-05-31 • via Nuitee
A
Ahmad • young couple • my
8
Very good
2025-05-05 • via Nuitee
S
Shamrahman • solo traveller • my
2
Not worth it
Pros:

Location

Cons:

Room dirty
Water pressure very slow
No hook for clothes
Tv not function

2025-05-03 • via Nuitee
M
Mohd • young couple • my
8
Very good
2025-04-29 • via Nuitee
C
Cheng • solo traveller • my
5
Passable
2025-04-29 • via Nuitee
J
Jeffrey • review category business travellers • my
6
Pleasant
2025-04-22 • via Nuitee
N
Nurul • solo traveller • my
9
Superb
2025-04-21 • via Nuitee
Z
Zuraida • young couple • my
6
Pleasant but facilities could be improved such as the air conditioning
Pros:

The clealiness, water pressure and the virtual receptionists

Cons:

Promised to clean the room but did not; air condition was not cold enough although made complaints thro whatsApp, TV too small.

2025-04-20 • via Nuitee
L
Lip • review category business travellers • my
10
Exceptional
Pros:

Nice service, comfortable environment and good location (near with berjaya mall)

Cons:

The television cannot use and the wifi is unstable

2025-04-14 • via Nuitee
F
Firdaus • review category business travellers • my
10
Exceptional
2025-03-27 • via Nuitee
A
Afindi • family with young children • my
8
Very good
2025-03-25 • via Nuitee
T
Tong • review category business travellers • my
7
Good
2025-02-28 • via Nuitee