Hoan Kiem lake center

Hotels
9.2 (74 reviews)
11A Phố Báo Khánh , Hanoi , vn

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Facilities

Offsite parking discounted rates available
Air conditioning
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
No elevator
Some disorganization

Categories

Cleanliness
9.26
Rooms are well clean and maintained.
Service
9.73
Owner and staff are very friendly and attentive.
Location
9.47
Well-located in the center with great access.
Room Quality
9.02
Room quality is good with spacious and comfortable settings.
Amenities
8.75
Offers essential amenities; however, no elevator service.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
9.26
Breakfast is nice with variety and fresh options.
Overall Experience
9.43
Overall a great experience; would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:57

Property Description

Prime Location in Hanoi

Modern Amenities

Nearby Attractions

Experience the heart of Hanoi at Hoan Kiem lake center, offering modern amenities like free WiFi and a fireplace. Explore nearby attractions like Hoan Kiem Lake and Hanoi Opera House. Book now for a memorable stay in the vibrant city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.2
Based on 74 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.47
Room Quality: 9.02
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
N
NGUYEN_CUOCSONGPHAP • family_with_children • fr
3
Trop cher pour cette chambre! Impossible !!!
Pros:

Par rapport avec le prix , le P.D ne sont pas raisonnable pour nous, c' est y compris dans le tarif ou c'est donné? Car on n' est pas des SDF.
Jamais nous vendre les produits miserable mais avec ce prix. C' était impossible !!!

Cons:

L' escalier est trop petit, les valises n'ont pas été montées.
La chambre est mauvaise, les draps ne sont propres pas pour l' hôte.

2026-04-15 • via Nuitee
L
Louis • solo_traveller • fr
10
2026-04-04 • via Nuitee
I
itziar • couple • es
10
Pros:

La anfitriona es maravillosa, el desayuno completo y riquísimo. Y está en el centro centro aunque no se oye mucho ruido a la noche!

Cons:

.

2026-04-04 • via Nuitee
K
Kohei • solo_traveller • jp
10
また泊まりたい。
Pros:

朝チェックインさせてくれてとても助かった。
有名な教会、フォーの店、ホアンキエム湖にも近くて便利。

Cons:

特になし。

2026-04-02 • via Nuitee
E
Eliza • solo_traveller • ca
9
Great value, nice location
Pros:

Central location, very accommodating and responsive hostess (late check in, early breakfast, extra water). Well equipped room and bathroom, everything works. Great value.

Cons:

It’s made for Vietnamese people size. Narrow pathways and doors, room is pretty high on the 4th floor which might be a problem for some (no elevator). The building doubles for massage and you can hear people sometimes.

2026-04-01 • via Nuitee
C
Cristina • solo_traveller • it
10
Tutto perfetto
Pros:

Posizione ottima, a due passi dal lago e comodo a tutto! La proprietaria è stata gentilissima. La camera è spaziosa, pulita e dotata di tutto il necessario. Ci tornerei

2026-03-25 • via Nuitee
R
rodriguez • couple • es
8
2026-03-24 • via Nuitee
G
Grace • couple • gb
10
Lovely apartment
Pros:

Stunning little apartment on the 4th floor above a massage shop. The lady was very welcoming during check in and provided water and snacks for our room. Room was very clean and comfortable and the bathroom was stocked with lots of toiletries. Would definitely recommend this accommodation.

Cons:

There was very loud music somewhere nearby not sure if it was a one off or something regular like a nightclub nearby but it kept us awake until 3am

2026-03-23 • via Nuitee
R
rachel • couple • fr
9
Pros:

Le petit déjeuner à la carte. La garde des bagages

2026-03-18 • via Nuitee
B
Bruno • couple • fr
9
Super Homestay, bien placé.
Pros:

Homestay très agréable, bien placé au centre du vieux Hanoi.
L’hôte était très agréable et sympathique, je recommande.

Cons:

Les étages mais c’est un détail.

2026-03-11 • via Nuitee
I
Irina • couple • ru
10
Обязательно ещё вернемся в прекрасный Ханой и остановимся у Тьен 🫶
Pros:

Очень удобное расположение в самом самом центре в трех минутах пешком от набережной озера Хоанкьем . Чистый приятный номер в удалении от шума . А ещё забота Тьен это бесценно! Она делала для нас вкусный завтрак ☺️, и сохранила для нас две наши больше сумки с зимней одеждой , когда мы дальше отправились в путешествие по Вьетнаму . 🫶

Cons:

Такого нет.

2026-03-10 • via Nuitee
A
Alfonso • solo_traveller • es
10
Visiting Hanoi
Pros:

Perfect location to visit Hanoi. The cleanest homestay until now in my trip through Vietnam. Quite a small room but very well equipped. Breakfast serviced at the room, previous selection and at the time requested. But the best is Hoan, nice host. She is very available and willing to help you in your stay in Hanoi. I would come back!

Cons:

To note something, the towels. They are very soft but not very effective in drying

2026-02-28 • via Nuitee
P
Pamela Callet • extended_group • ph
10
Superb! will definitely recommend to stay here
Pros:

Location-wise, it's near Hoan Kiem Lake and the other spots, has a lot of cafes and restaurants nearby, and the host served us breakfast daily, which was really yummy. I would definitely book this place again. Our room is in 4th floor, which didn't really bother me i think going up and down is a good exercise. If you're sensitive and want a hotel vibes don't book here, but if you want a room near the center definitely the place.

2026-02-22 • via Nuitee
P
philippe • solo_traveller • fr
8
Imbattable dans le quartier.
Pros:

J’y retourne dans 3 jours.

Cons:

Pas de signalétique donnant sur la rue. Entrée plus ou moins glauque par un Spa.

2026-02-22 • via Nuitee
B
Bibon • solo_traveller • ph
10
2025-09-15 • via Nuitee
P
Phan • family_with_children • vn
10
2025-09-15 • via Nuitee
S
Sarah • couple • au
6
Perfect for our purpose
Pros:

The location

Cons:

Disorganises

2025-09-09 • via Nuitee
A
Alejandro • couple • es
8
Pros:

La habitación es simple, pero está bien para descansar. Buena ubicación. La chica responsable es muy atenta y nos traía el desayuno a la habitación. Tiene buen aire acondicionado y todo está bastante limpio.

Cons:

Era un tercero sin ascensor

2025-09-09 • via Nuitee
A
apeldoorn • couple • nl
8
Goed
Pros:

Helemaal goed. Gastvrouw wil het je erg naar het zin maken. Ze staat zelfs om 5.00 uur 's morgens voor je klaar met een meeneemontbijt.

Cons:

Prijs kwaliteit in orde

2025-09-03 • via Nuitee
S
Sarah • couple • be
10
Pros:

Great location,super friendly staff! They provided us with a lot of helpful information when asked. Breakfast was very nice with fresh fruits and 4 dishes to choose from.

2025-08-25 • via Nuitee