Hoan Kiem lake center

Hotels
9.2 (65 reviews)
11A Phố Báo Khánh , Hanoi , vn

Facilities

Offsite parking discounted rates available
Air conditioning
Non-smoking throughout
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
No elevator
Some disorganization

Categories

Cleanliness
9.26
Rooms are well clean and maintained.
Service
9.73
Owner and staff are very friendly and attentive.
Location
9.47
Well-located in the center with great access.
Room Quality
9.02
Room quality is good with spacious and comfortable settings.
Amenities
8.75
Offers essential amenities; however, no elevator service.
Value for Money
8.71
Standard quality for this hotel tier.
Food and Beverage
9.26
Breakfast is nice with variety and fresh options.
Overall Experience
9.43
Overall a great experience; would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:57

Property Description

Prime Location in Hanoi

Modern Amenities

Nearby Attractions

Experience the heart of Hanoi at Hoan Kiem lake center, offering modern amenities like free WiFi and a fireplace. Explore nearby attractions like Hoan Kiem Lake and Hanoi Opera House. Book now for a memorable stay in the vibrant city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

9.2
Based on 65 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.47
Room Quality: 9.02
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
R
rachel couple fr
9
Pros:

Le petit déjeuner à la carte. La garde des bagages

2026-03-18 via Nuitee
B
Bruno couple fr
9
Super Homestay, bien placé.
Pros:

Homestay très agréable, bien placé au centre du vieux Hanoi.
L’hôte était très agréable et sympathique, je recommande.

Cons:

Les étages mais c’est un détail.

2026-03-11 via Nuitee
I
Irina couple ru
10
Обязательно ещё вернемся в прекрасный Ханой и остановимся у Тьен 🫶
Pros:

Очень удобное расположение в самом самом центре в трех минутах пешком от набережной озера Хоанкьем . Чистый приятный номер в удалении от шума . А ещё забота Тьен это бесценно! Она делала для нас вкусный завтрак ☺️, и сохранила для нас две наши больше сумки с зимней одеждой , когда мы дальше отправились в путешествие по Вьетнаму . 🫶

Cons:

Такого нет.

2026-03-10 via Nuitee
A
Alfonso solo_traveller es
10
Visiting Hanoi
Pros:

Perfect location to visit Hanoi. The cleanest homestay until now in my trip through Vietnam. Quite a small room but very well equipped. Breakfast serviced at the room, previous selection and at the time requested. But the best is Hoan, nice host. She is very available and willing to help you in your stay in Hanoi. I would come back!

Cons:

To note something, the towels. They are very soft but not very effective in drying

2026-02-28 via Nuitee
P
philippe solo_traveller fr
8
Imbattable dans le quartier.
Pros:

J’y retourne dans 3 jours.

Cons:

Pas de signalétique donnant sur la rue. Entrée plus ou moins glauque par un Spa.

2026-02-22 via Nuitee
P
Pamela Callet extended_group ph
10
Superb! will definitely recommend to stay here
Pros:

Location-wise, it's near Hoan Kiem Lake and the other spots, has a lot of cafes and restaurants nearby, and the host served us breakfast daily, which was really yummy. I would definitely book this place again. Our room is in 4th floor, which didn't really bother me i think going up and down is a good exercise. If you're sensitive and want a hotel vibes don't book here, but if you want a room near the center definitely the place.

2026-02-22 via Nuitee
P
Phan family_with_children vn
10
2025-09-15 via Nuitee
B
Bibon solo_traveller ph
10
2025-09-15 via Nuitee
S
Sarah couple au
6
Perfect for our purpose
Pros:

The location

Cons:

Disorganises

2025-09-09 via Nuitee
A
Alejandro couple es
8
Pros:

La habitación es simple, pero está bien para descansar. Buena ubicación. La chica responsable es muy atenta y nos traía el desayuno a la habitación. Tiene buen aire acondicionado y todo está bastante limpio.

Cons:

Era un tercero sin ascensor

2025-09-09 via Nuitee
A
apeldoorn couple nl
8
Goed
Pros:

Helemaal goed. Gastvrouw wil het je erg naar het zin maken. Ze staat zelfs om 5.00 uur 's morgens voor je klaar met een meeneemontbijt.

Cons:

Prijs kwaliteit in orde

2025-09-03 via Nuitee
S
Sarah couple be
10
Pros:

Great location,super friendly staff! They provided us with a lot of helpful information when asked. Breakfast was very nice with fresh fruits and 4 dishes to choose from.

2025-08-25 via Nuitee
G
Gemma couple es
10
Amazing stay with a perfect owner
Pros:

It is well located in the center. The owner is really kind and help us out with the check in, and the check out was flexible. She was replying super fast to our questions and the breakfast was amazing. Also there were not noises and there was air conditioning. We could leave our backpacks there the last day.

Cons:

Nothing. Everything was perfect

2025-08-21 via Nuitee
D
Davide couple it
10
2025-08-13 via Nuitee
C
Christelle couple fr
9
Une belle adresse pleine d’authenticité pour qui sait apprécier un accueil local
Pros:

Une excellente localisation pour cet établissement aux chambres très propres. L’accueil est irréprochable ! Ici, on est aux petits soins pour vous.

Cons:

Ras

2025-08-05 via Nuitee
couple it
8
Pros:

The owner is very nice! The position is amazing!

2025-08-04 via Nuitee
N
Naomj couple it
9
Pros:

Situato in un'ottima zona. Staff attento e gentile . Possibilità di farsi fare una lavatrice gratuitamente. Colazione in camera 😊
Giusto per info la stanza è al terzo piano senza ascensore.

2025-07-23 via Nuitee
E
Elisa solo_traveller it
9
Pros:

Molto pulita, ottima posizione e camera spaziosa.
Anche il bagno è top. (molto meglio di tanti hotel in cui sono stata qui in Asia).
La proprietaria è stata super gentile e disponibile per ogni richiesta.

2025-07-13 via Nuitee
D
Daniel solo traveller us
10
Lovely host, great breakfasts
Pros:

I loved the big room, lovely host and great location next to the lake. Oh and great breakfasts every morning. Even gave me beer to put in refrigerator.

Cons:

I didn't like the hard bed. I slept on pillows and comforters to ease my pain in hips and butt. It's hell getting old!!!

2025-05-30 via Nuitee
L
Lachica solo traveller ph
10
Amazing and easy.
Pros:

Thuyannh, the owner, is beyond incredible! She waited for me to arrive with her umbrella in the pouring rain! She was so kind to help me with everything! The room is so big, clean and comfy! The area is VERY near the lake and the cathedral. It is near shops and food stalls. She makes sure you get all your meals ready and prepares them for you. She was so kind in always asking if i needed anything since i was traveling alone. If you are looking for a place to stay in old quarter hanoi, affordable, comfy and clean, stay in this place!

2025-05-23 via Nuitee