Canopy By Hilton Osaka Umeda

Hotels
Canopy by Hilton
9 (289 reviews)
Osaka, Grand Green Osaka North Tower 6-38 Ofukacho, Kita-ku , Osaka , jp

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Modern design
Helpful staff
Comfortable rooms
Good location
Cons:
Slow check-in process
Difficult access to public transport
Limited dining options

Categories

Cleanliness
8.5
The room was clean but breakfast areas were crowded and less pleasant.
Service
9.5
Extraordinary staff and thoughtful service throughout the stay.
Location
8.5
On the fringe of Umeda and not ideal for accessing public transport easily.
Room Quality
9.5
Rooms were modern, spacious, and comfortable.
Amenities
9
Good facilities including a gym but some limitations regarding dining options.
Value for Money
9.5
Strong value for the quality of stay and amenities provided.
Food and Beverage
8
Buffet breakfast was good but overall dining options at the hotel were limited.
Overall Experience
9.5
Overall experience was near flawless with a warm and balanced atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:40

Property Description

Luxurious Amenities
Explore the top-notch fitness center, restaurant, and bar for the ultimate comfort during your stay.

Impeccable Service
Experience the dedicated concierge service, room service, and 24-hour front desk for a seamless stay.

Prime Location
Indulge in the convenience of being steps away from Grand Front Osaka and other attractions in the heart of Osaka.

Ready to elevate your stay to unparalleled heights? Book now at Canopy By Hilton Osaka Umeda!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs JPY 1000 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 5000 per day.

Location

Guest Reviews

9
Based on 289 reviews
Cleanliness: 8.5
Service: 9.5
Location: 8.5
Room Quality: 9.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
A
Anthoula couple de
10
Exceptional
Pros:

Exceptional Hotel!
I loved the decoration!
Location 2 minutes walking from Osaka station in a place away from the hassle of Osaka but close enough ro reach by tube. Plenty of restaurants and shops close by.
Staff very attentive.
Super clean with an wow view!

Cons:

All perfect

2026-04-17 via Nuitee
J
Jake solo_traveller au
10
Best place to stay in Osaka, luxury at its finest!
Pros:

During my stay i got upgraded to the Corner Suite King Room. The view was out of this world, especially at night!

Cons:

N/A

2026-04-13 via Nuitee
K
Kristel family_with_children mu
10
Excellente
Pros:

La chambre était très petite et les meubles assez anciens. Le personnel parle très peu anglais, ce qui complique la communication. De plus, une mauvaise odeur était présente dans la chambre à notre arrivée. Je me demande pourquoi l’hôtel ne met pas en place des solutions simples, comme diffuser une légère senteur, pour améliorer l’ambiance des chambres.

Cons:

Rien, tout est bien

2026-04-13 via Nuitee
D
Dorde family_with_children rs
9
2026-04-11 via Nuitee
couple tw
10
Pros:

房間大且開放式浴室和床中間有拉門
獨立廁所

2026-04-06 via Nuitee
K
keiichi couple jp
8
2026-04-01 via Nuitee
D
Daisuke solo_traveller cz
10
2026-03-30 via Nuitee
C
Carmen couple at
10
On of the best stays!
Pros:

The hotel is in a fantastic location, just a short walk from Osaka Station, which made getting around incredibly convenient. The rooms were spotless and very well maintained, creating a really comfortable stay. What stood out the most was the friendly and welcoming staff, who made the experience even more enjoyable. On top of that, the view from the hotel was beautiful — definitely a highlight! 😊

Cons:

-

2026-03-30 via Nuitee
寺本 solo_traveller jp
10
2026-03-29 via Nuitee
G
gianny solo_traveller ve
10
De poder le diera 6 estrellas
Pros:

Todo, la ubicación, la atención, todo, si pudiera le diera 6 estrellas

2026-03-29 via Nuitee
I
Ignacio couple gb
9
Would recommend
Pros:

Solid 9, amazing views, comfortable rooms and good decor.

Cons:

A bit far from tube.

2026-03-22 via Nuitee
M
MIYUKI couple jp
10
2026-03-19 via Nuitee
M
Marco couple it
9
2026-03-10 via Nuitee
K
KEN couple jp
9
Pros:

駅から近い

2026-03-08 via Nuitee
H
heeyeon couple kr
10
2026-03-05 via Nuitee
C
Chris couple gb
6
A bit disappointing
Pros:

Location was good

Cons:

The premium twin room we had booked was not like the photos shown in the marketing photos is showed a space and a cabinet between the beds so you could walk down between them - our room had no space the beds were tight together. The room key cards did not work very well in the elevators - often took multiple attempts to get the elevator to register the cards - we saw other guests have similar problems. The beds were made in a way that in order to get under the covers you had to pull the bedding apart - so basically not worth having the beds made up each day.

2026-03-05 via Nuitee
V
Valentin couple fr
9
2026-03-04 via Nuitee
P
Patrick solo_traveller it
10
Posizione comoda in una zona tranquilla
Pros:

Bei colori

Cons:

Nulla

2026-03-04 via Nuitee
E
Enrique couple us
10
Pros:

The city view room is exceptional

Cons:

No bathtub

2026-02-26 via Nuitee
S
Samantha couple ch
10
2026-02-22 via Nuitee