UrCove by Hyatt Shenzhen Bay Nanyou

Hotels
8.6 (23 reviews)
40/F, Building B, Evergrande Tian Jing, No. 15 Jiannan Road, Nanyu Community, Nanshan District, Nanshan , Shenzhen , cn

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Helpful staff
Great location
Cons:
Poor internet connection
Bad location perceptions
Breakfast quality issues

Categories

Cleanliness
8.56
Amazing & efficient help, very clean and spacious room mentioned, but issues with noise and internet weaken this.
Service
9.53
Staff were helpful, friendly, and accommodating, particularly noted with 康康 being welcoming.
Location
8.07
Great location for transit but concerns about the area brought down the score.
Room Quality
8.52
Mixed experiences with room size and comfort; good views but issues with the mini room.
Amenities
9.05
Flexible check out time and self-serve laundry service were appreciated.
Value for Money
8.51
Standard for hotel rates, though breakfast and some amenities could be improved.
Food and Beverage
7.56
Concerns about breakfast quality and variety greatly affected satisfaction.
Overall Experience
9.03
Overall a good stay, with a balance of positives and negatives in different areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:47

Property Description

Prime Location in Shenzhen Bay Nanyou
Discover comfort and convenience at UrCove by Hyatt Shenzhen Bay Nanyou, located near top attractions like He Xiangning Art Museum and Happy Valley Theme Park.

Modern Amenities and Services
Enjoy non-smoking rooms, free WiFi, and a charming garden at our property. Benefit from concierge services, room service, and tour assistance for an effortless stay.

Delightful Dining Experience
Start your day with a delicious buffet breakfast and unwind at our on-site restaurant. UrCove by Hyatt Shenzhen Bay Nanyou ensures a memorable dining experience throughout your stay.

Experience luxury and relaxation seamlessly at UrCove by Hyatt Shenzhen Bay Nanyou. Book your stay now for an unforgettable Shenzhen getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 23 reviews
Cleanliness: 8.56
Service: 9.53
Location: 8.07
Room Quality: 8.52
Amenities: 9.05
Value for Money: 8.51
Food and Beverage: 7.56
Overall Experience: 9.03
D
Domino • solo_traveller • us
9
2026-02-11 • via Nuitee
D
DANIIL • solo_traveller • ru
7
Pros:

Nice view from breakfast room, cozy and clean room.

Cons:

Employees do not speak English, cleaning staff threw away a bill and a hand written note which were laying in a table for some reason. Breakfast could not boast a big variety of food. But overall impression is good.

2026-01-19 • via Nuitee
M
marthial • solo_traveller • bf
7
Pros:

Great hotel and good location near restaurant and amazing view. The room was spacious and good standing

Cons:

No concierge, had to struggle with 4 luggages ..also had to clean your clothes yourself. It would be nice to include concierge and room service too

2026-01-14 • via Nuitee
M
marthial • solo_traveller • bf
7
Pros:

Great room , spacious and luxurious

Cons:

No concierge and room cleaning services for clothes. Had to clean yourself

2026-01-14 • via Nuitee
N
Nicole zhou • family_with_children • au
10
2026-01-12 • via Nuitee
C
chu • family_with_children • my
9
COMFORTABLE
Pros:

THE FOOD FOR BREAKFAST IS NICE AND DELICIOUS,HOTEL ALSO IN GOOD LOCATION EASY TO IN AND OUT,DD ALSO VERY CONVIENIANCE

Cons:

THE HOTEL STAFF IS VERY HOSPITALLY AND HELPFULL....

2026-01-08 • via Nuitee
C
Cyrile • couple • be
9
Great recommendation
Pros:

Amazing & efficient help, very clean and spacious room, great location (20” transit to Shenzhen Bay Park)

Cons:

Internet connection could be a little better for the late late evening at the hotel room, but still OK connection

2025-12-21 • via Nuitee
E
Evgeniia • couple • ru
2
Местоположение плохое.
Pros:

Конфетки на ресепшен . Халаты и тапочки прикольные.

Cons:

Ужасное Местоположение, самое отвратильное знакомство можно начать с этого района.
Персонал был достаточно дружелюбен, но в первую ночь заселили нас в мини номер, тесный , темный .. с колонной . Смогли переселить только на след день.

Завтраки однообразные , мало здоровой еды . Так как считаю Кбжу, было сложно подобрать себе еду. Только яйца и кофе .

Шумоизоляции нет. Звуки как с общежитии . С утра в соседнем номере начали что то сверлить , потом у лифта была какая то тусовка . 🥳

Интернет слабый . Матрас плохой. Сейфа нет .

2025-12-07 • via Nuitee
C
Claudia • family_with_children • us
10
Pros:

Everything is very nice clean amazing view

2025-11-15 • via Nuitee
C
Chan • couple • hk
9
Overall an enjoyable stay.
Pros:

The beds were most comfortable, and the room was quiet. We flew in from Canada and stayed for 7 days, so we spent a great deal of time sleeping to recover from jet lag. We also like the self serve free laundry service.

Cons:

The breakfast was our biggest issue. Too much oil in the eggs and vegetables. Despite of a few attempts to ask the kitchen not to fry the eggs in high heat, they don’t seem to understand what is “sunny side up” even in Chinese. The tiny croissants were pathetic and dry. We had to buy bread from a bakery for breakfast.

2025-11-13 • via Nuitee
C
Claudia • family_with_children • us
10
2025-11-08 • via Nuitee
M
mark • couple • gb
9
Overall excellent
Pros:

Great location very close to metro. Modern and clean. Staff were helpful including 康康 who was very welcoming and did a great job.

2025-10-16 • via Nuitee
C
Chih Chang • solo_traveller • tw
10
2025-09-18 • via Nuitee
S
SUT MAN • extended_group • hk
7
2025-09-04 • via Nuitee
D
dragos pata • solo_traveller • ro
10
2025-09-04 • via Nuitee
D
Doreen • extended_group • sg
8
2025-08-12 • via Nuitee
E
Esther • extended_group • my
8
Pros:

Flexible check out time if needed.. very good

Cons:

Breakfast not appealing

2025-07-13 • via Nuitee
C
Cheng • family with young children • my
7
Good
2025-05-15 • via Nuitee
W
Wing • group • us
10
Clean, bright and convenient stay
Pros:

Overall the stay is perfect, the room is clean, bright, new and the location is perfect, right next to the MTR station and the clothing wholesale center is just across the road. And don’t miss out their cafe on the 40th floor, it’s a gem!

The only less satisfying experience was the check-in process, the staff who helped us to check-in kept offering us with a one King bed room when we repeatedly rejected and asked for a 2 beds room which we reserved online. And it took him a long time to check us in.

2025-04-17 • via Nuitee
E
Ellen • young couple • us
6
This property was converted 8 to 9 floors into hotel. It felt like living in apartment, uncomfortab
Pros:

Nil

Cons:

Staff needs more training.

2025-01-02 • via Nuitee