East West Hotel Basel

Hotels
8.2 (1346 reviews)
Rheingasse 8 , Basel , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise disturbances
Small room sizes
Lack of air conditioning

Categories

Cleanliness
8
Guests reported cleanliness as standard but some issues with noise affecting comfort.
Service
8.5
Multiple reviews highlighted friendly and accommodating staff.
Location
9
The hotel's location is frequently praised for its proximity to main attractions.
Room Quality
7.5
Some reports of small rooms and noise issues affecting sleep quality.
Amenities
8
Standard amenities provided, with need for better ventilation noted by guests.
Value for Money
7.8
Perceived as pricier compared to the quality of sleep and room comfort.
Food and Beverage
8.5
The breakfast offerings received positive reviews.
Overall Experience
8.3
Guests enjoyed their overall stay, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 08:43

Property Description

Prime Location in Kleinbasel: Situated in the vibrant centre of Kleinbasel, East-West Riverside Hotel offers stunning views of the Rhine River and is conveniently close to both the Old Town of Basel and the Messe Basel exhibition centre.

Modern Design and Amenities: The rooms at East-West Riverside Hotel boast a blend of contemporary design and traditional materials, providing a comfortable stay with a seating area, flat-screen TV, and a well-equipped bathroom. Free WiFi throughout the property ensures you stay connected during your visit.

Dining and Exclusive Benefits: Indulge in regional specialties at the hotel's restaurant and enjoy a drink at the stylish bar with a terrace overlooking the Rhine. Benefit from exclusive perks including a voucher for a drink or snack, a 10% discount at the restaurant, and a complimentary mobility ticket for public transport in Basel.

Book now to experience the perfect blend of comfort, convenience, and hospitality at East-West Riverside Hotel.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 1346 reviews
Cleanliness: 8
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 8.3
P
Peter • solo_traveller • be
7
Pros:

Locatie

Cons:

Geen airco

2026-07-18 • via Nuitee
R
Rémi • couple • fr
10
2026-07-14 • via Nuitee
R
Regina • couple • de
9
Wir kommen gerne wieder
Pros:

Super zentrale Lage direkt am Rhein, tolles Zimmer u netter Service.

2026-07-12 • via Nuitee
M
Marilena • extended_group • be
8
Court séjour à Bâle
Pros:

L’hôtel était très bien. Petit déjeuner bon, pas exceptionnel. Personnel gentil et multitâche.
Mais surtout très bien situé.

Cons:

L’absence de climatisation, juste un ventilateur. Or il faisait plus de 30 degrés

2026-07-11 • via Nuitee
M
Magda-Valeria • extended_group • ro
7
Bad night because of lack of air condition and noise from outside.
Pros:

Location is very good, next to the river arhive and city Center.

Cons:

Lack of air condition. It was a hot day, the room faced west, și it was very hot and humid. The ventilator in the room could not face the situation. We had a bad sleep, we could not open the window till late in the night because it was very much noise on the street.

2026-07-11 • via Nuitee
D
David • solo_traveller • ch
9
2026-07-08 • via Nuitee
K
Karen • solo_traveller • gb
1
Glad to get out
Pros:

Very little. I tried to complain but the Manager did not turn up until the last day of my stay

Cons:

It was too hot and noisy

2026-07-07 • via Nuitee
T
Tolga • family_with_children • tr
9
Excellent location, friendly staff, and very clean rooms.
Pros:

Excellent location in the heart of Basel, close to the old town and public transport. The restaurant was very good, the rooms were spotless, and the staff were friendly, welcoming, and helpful. Great value for money, and we really enjoyed our stay.

Cons:

The only downside was the lack of air conditioning. During our stay, Basel was experiencing a heatwave, and the room became extremely hot. Although a fan was provided, it was not enough to keep the room comfortable. Air conditioning would make this hotel perfect.

2026-07-05 • via Nuitee
N
Natalia • solo_traveller • pl
6
Na jedną-dwie noce odpowiedni
Pros:

Lokalizacja idealna

Cons:

Pokój mikroskopijny, obsługa średnio-pomocna, za oknem roboty drogowe i hałas- brak możliwości zmiany pokoju, śniadanie bardzo podstawowe

2026-07-03 • via Nuitee
J
Jörg • extended_group • de
8
2026-07-03 • via Nuitee
C
Carolyn • solo_traveller • au
4
Miserable
Pros:

Nothing really

Cons:

I know there was a heatwave but the fan in the tiny room did nothing to assist in cooling the room or airflow. It was unbearable
Check in was not welcoming or helpful
Waited for an hour in the restaurant for a burger. Poor attitude from staff
The double bed was 2 singles pushed together
The pillows were the worst I have ever slept on
The towels could not have been any thinner
Breakfast was adequate but nothing to get excited about
The room was so tiny we couldn’t even open our case

2026-06-30 • via Nuitee
A
Andrea • couple • de
8
2026-06-30 • via Nuitee
S
Suzanne • couple • ca
8
Best location , small friendly hotel but no AC
Pros:

Meals

Cons:

No air conditioning

2026-06-29 • via Nuitee
R
Renee • solo_traveller • us
7
Pros:

The people.The location.

Cons:

I was given a dorm style room. No ventilation. I had heat exhaustion very quickly. I could not think, was sick to my stomachache. No other rooms with oxygen. I did have a fan but room was reading 110 degrees with no air circulation when I entered. I opened the window day 2 and 3 . Bugs were coming in. I had to take a cold shower hourly ×7 my last night and with windows open there is the sounds of laughter and talking. Maybe a few yodeling going on which was actually the highlight of the trip. The River Rhine was a savior.

2026-06-28 • via Nuitee
D
Deborah • solo_traveller • ch
3
Cons:

Keine Klimaanlage ..!!!!!!!!!!

2026-06-28 • via Nuitee
W
Walter • extended_group • ch
9
2026-06-28 • via Nuitee
M
Moser • solo_traveller • at
7
Pros:

Es war sehr laut

2026-06-28 • via Nuitee
G
Godwin • extended_group • mt
8
Comfortable hotel with a good location
Pros:

Location

Cons:

Breakfast

2026-06-28 • via Nuitee
M
Michel • family_with_children • ch
9
A revenir
Pros:

Super accueil et service

Cons:

Chaleur dans la chambre du à la canicule

2026-06-28 • via Nuitee
C
Claus • solo_traveller • ch
4
Pros:

Sehr zentrale Lage direkt am Rhein in der Altstadt. Gutes Frühstück. Nette Mitarbeiter.

Cons:

Zimmer roch säuerlich nach Schweiss, hatte beim Eintreten 28°C (3. Stock) mit Fenster nach "hinten" zur Rheingasse (gegenüber Rheinseite), damit direkt über Kneipen und Restaurants, wo bis um 3.30 Uhr alkoholisierte Leute rumkrakelen. Zwangsweise musste aber das Fenster aufbleiben, um einigermassen Luft zu bekommen.
Als dann irgendwann Ruhe war, wurde draussen die Beleuchtung auf 100% gestellt und die Deko-Pflanzen gegossen.
Das in dieser Preisklasse keine Klimaanlage im Zimmer ist musste ich mit Erstaunen zu Kenntnis nehmen. Rezeption bereits um 17 Uhr nicht mehr besetzt, Empfang via Restaurant-Personal, die auf Reklamation nur auf den "morgen" wieder anwesenden Chef verweisen konnte. Fazit: Bei diesen Temperaturen nicht mehr ohne Klima, und einige unglückliche Umstände auf einmal.

2026-06-26 • via Nuitee