New Lanark Mill Hotel

Hotels
8.6 (2784 reviews)
New Lanark Mills , Lanark , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Poor cleanliness in spa
Breakfast service issues

Categories

Cleanliness
6.6
The spa and pool area were described as unclean and in need of refurbishment.
Service
9.6
Staff were generally described as lovely and kind, though a few service issues were highlighted.
Location
9.6
The setting is described as fantastic, with beautiful views and historical significance.
Room Quality
8.6
Rooms were mostly clean and spacious but mentioned issues with noise from old windows.
Amenities
8.1
Amenities received mixed reviews; the spa was disappointing but other facilities were okay.
Value for Money
9.1
The pricing seemed reasonable based on the provided dining experiences.
Food and Beverage
7.6
Mixed reviews on food quality; breakfast was particularly criticized.
Overall Experience
9.6
Overall, guests had a enjoyable time and many expressed a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Luxurious Accommodation and Historic Setting

The New Lanark Mill Hotel, located in a UNESCO World Heritage Site, offers spacious en suite rooms with stunning views of the river and surrounding Conservation Area. The 18th century village provides a unique backdrop for a relaxing stay.

Dining with a View and Scottish Delights

Guests can enjoy traditional Scottish dishes in the hotel's restaurant overlooking the River Clyde, from a hearty cooked breakfast to a delightful afternoon tea experience.

Wellness and Recreation Facilities

The hotel features a 16-metre swimming pool, modern gym, sauna, and steam room for guests to unwind and stay active. With accolades for its environmental efforts and disabled access, the New Lanark Mill Hotel ensures a comfortable and enjoyable stay for all.

Book your stay now and experience the charm of New Lanark Mill Hotel!

Important information:

Postcode for satellite navigators is ML11 9BY.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 2784 reviews
Cleanliness: 6.6
Service: 9.6
Location: 9.6
Room Quality: 8.6
Amenities: 8.1
Value for Money: 9.1
Food and Beverage: 7.6
Overall Experience: 9.6
M
melanie2904 • couple • gb
10
Pros:

The hotel was immaculate and the staff were very attentive, as a solo guest I felt very welcome.

Cons:

Everything was good

2026-03-28 • via Nuitee
J
James • couple • gb
10
2026-03-28 • via Nuitee
N
Nicola • solo_traveller • gb
8
Wi-fi very poor, otherwise very comfortable.
Cons:

Wi-fi very poor.

2026-03-27 • via Nuitee
K
Kathryn • couple • gb
10
Stunning location, magnificent old building with all modern comforts, lovely staff, nice room.
Pros:

Everything

Cons:

Nothing

2026-03-26 • via Nuitee
K
Kimberly • couple • gb
9
Would stay again but plan ahead for spa treatment to be added on. Bar staff were very friendly and kept the quiet atmosp
Pros:

Quiet and serene stay

Cons:

Didn’t book early enough for spa

2026-03-26 • via Nuitee
S
Stephanie • solo_traveller • gb
7
2026-03-26 • via Nuitee
L
Louise O'N • couple • gb
10
Love this place
Pros:

I love this hotel me and my partner stay here at least 2 times per year. Great locoation quiet hotels stunning the views are stunning either if u face the river flowing at the back or if its facing the old church at the front of the building. We always eat here too food is amazing in veggie and always get something nice to eat. We also use the spa too they provide towels i just love it here will be back again pretty soon

Cons:

Honestly i cant complain about anything staff views location rooms are all perfect

2026-03-26 • via Nuitee
L
Lorraine • extended_group • gb
10
Fabulous
Pros:

Beautiful location lovely interior and rooms
Lovely staff .

Cons:

N/A

2026-03-25 • via Nuitee
S
Sarah • family_with_children • gb
6
Ok for business night away
Pros:

Location is great amazing views

Cons:

Very bland hotel with no atmosphere

2026-03-25 • via Nuitee
K
Kirsty • couple • gb
9
Enjoyed our stay.
Pros:

Good selection

Cons:

To have a selection of cold ham and cheese

2026-03-25 • via Nuitee
K
Karen • couple • gb
10
2026-03-24 • via Nuitee
W
William • couple • gb
10
Pros:

Everything,first class.

Cons:

N/A

2026-03-24 • via Nuitee
C
Craig • family_with_children • ie
8
Family birthday
Pros:

Location and surroundings were beautiful

Food was good quality and tasty, service for both food and drinks was good

Cons:

Walls in room could do with a fresh coat of pain or touched up, carpets around lift and windows cleaned

2026-03-24 • via Nuitee
A
abbott • extended_group • gb
8
AMAZING LOCATION AND BUILDING VERY PLEASANT STAY
Cons:

COULD FEEL SINGLE BED SPRINGS - CHANGING ROOMS FREEZING

2026-03-24 • via Nuitee
A
Anita • couple • gb
8
Pros:

Easy check i and out. Got a piece of paper with confirmed meal times. QR code in room for local attractions was good. Spacious room, very clean.

Cons:

Dinner arrived cold and breakfast did not provide honey.
Walked through a bar to get to pool.
Swimming pool signage was inadequate.

2026-03-22 • via Nuitee
K
KINGA • couple • gb
9
Beautiful building and helpful staff
Pros:

Character of the building

Cons:

NA

2026-03-21 • via Nuitee
J
Joan • couple • gb
8
Pros:

The staff were very friendly and nice .

Cons:

The restaurant while good was adequate. A steak pie without pastry? Menu was a biti uninspiring

2026-03-20 • via Nuitee
B
Brian L • couple • gb
9
2026-03-20 • via Nuitee
T
Theresa • couple • gb
6
Pros:

Breakfast disappointing and a long wait .

Cons:

Location

2026-03-20 • via Nuitee
B
Bradley • solo_traveller • gb
7
It was a decent hotel with friendly staff but for me the location didn’t work.
Pros:

Nice hotel with friendly staff. Room was ok. A little tired and could do with freshening up.

Cons:

This is purely subjective but for me it’s too far out from the main motorways. Given the location I’m very surprised there was no EV charging. That was poor in my opinion.

2026-03-19 • via Nuitee