New Lanark Mill Hotel

Hotels
8.6 (3101 reviews)
New Lanark Mills , Lanark , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Cons:
Poor cleanliness in spa
Breakfast service issues

Categories

Cleanliness
6.6
The spa and pool area were described as unclean and in need of refurbishment.
Service
9.6
Staff were generally described as lovely and kind, though a few service issues were highlighted.
Location
9.6
The setting is described as fantastic, with beautiful views and historical significance.
Room Quality
8.6
Rooms were mostly clean and spacious but mentioned issues with noise from old windows.
Amenities
8.1
Amenities received mixed reviews; the spa was disappointing but other facilities were okay.
Value for Money
9.1
The pricing seemed reasonable based on the provided dining experiences.
Food and Beverage
7.6
Mixed reviews on food quality; breakfast was particularly criticized.
Overall Experience
9.6
Overall, guests had a enjoyable time and many expressed a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Luxurious Accommodation and Historic Setting

The New Lanark Mill Hotel, located in a UNESCO World Heritage Site, offers spacious en suite rooms with stunning views of the river and surrounding Conservation Area. The 18th century village provides a unique backdrop for a relaxing stay.

Dining with a View and Scottish Delights

Guests can enjoy traditional Scottish dishes in the hotel's restaurant overlooking the River Clyde, from a hearty cooked breakfast to a delightful afternoon tea experience.

Wellness and Recreation Facilities

The hotel features a 16-metre swimming pool, modern gym, sauna, and steam room for guests to unwind and stay active. With accolades for its environmental efforts and disabled access, the New Lanark Mill Hotel ensures a comfortable and enjoyable stay for all.

Book your stay now and experience the charm of New Lanark Mill Hotel!

Important information:

Postcode for satellite navigators is ML11 9BY.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 3101 reviews
Cleanliness: 6.6
Service: 9.6
Location: 9.6
Room Quality: 8.6
Amenities: 8.1
Value for Money: 9.1
Food and Beverage: 7.6
Overall Experience: 9.6
A
Anthony solo_traveller gb
9
Very pleasant and would highly recommend
Pros:

Stunning location and bright airy and spacious accommodation.

Cons:

No
air con and extremely warm. It was however a very hot day .

2026-07-25 via Nuitee
M
Margaret couple gb
10
Loved the hotel and location. Will be back soon
Pros:

Very clean comfortable rooms , lovely staff and good food

2026-07-25 via Nuitee
A
Arthur solo_traveller gb
9
Pros:

Location and staff were very good

2026-07-24 via Nuitee
A
annemarie extended_group gb
8
The lovely views made up for the lack of sleep
Pros:

Rooms were clean, the view was lovely with the sound of the river Clyde,staff were pleasant at check in ,breakfast,dinner

Cons:

The rooms were very hot ,For us we found the bed uncomfortably and the pillows were all lumpy , resulting in an uncomfortable sleep and we eventually got up at 5:30 am , we found the meals a bit pricey

2026-07-24 via Nuitee
L
Lorna solo_traveller gb
10
Lovely spot, very relaxing.
Pros:

Lovely hotel in beautiful spot.

Cons:

Could do with an outdoor seating area, would be nice if hotel guests had free or at least half price access to roof garden.

2026-07-24 via Nuitee
T
Toni extended_group es
9
2026-07-24 via Nuitee
J
Joyce solo_traveller gb
10
2026-07-24 via Nuitee
H
Hans Ulrich couple ch
8
2026-07-23 via Nuitee
I
ian solo_traveller gb
8
The restoration of the mill and surrounds is out of this world wonderful.
Pros:

The setting is magnificent. The room was large, and well furnished. The staff in the restaurant were both friendly and efficient. I ordered a caesar salad which was obviously prepared by a chef who knew what he/she was doing.

Cons:

The internet access was intermitent to non existent. There are too many rules. For example, one is supposed to book both breakfast and dinner times before arrival. The time I requested was not available so I booked 15 minutes beforehand. At the preferred time the restaurant was only 60% full.

2026-07-23 via Nuitee
B
Barbara couple gb
9
2026-07-23 via Nuitee
J
Jorma solo_traveller se
8
Pros:

Surroundings were great, rooms were comfy and the beds really good.

Cons:

No A/C made the room temperature unbearable when the sun shines.

2026-07-22 via Nuitee
L
Linda solo_traveller gb
8
2026-07-22 via Nuitee
A
Alexander couple gb
9
2026-07-22 via Nuitee
M
Moira Conroy-Stocker family_with_children hk
8
Great place to stay in a very interesting historic site.
Pros:

The hotel was very clean, modern and facilities were great. The staff were very friendly and were happy to help. We especially liked the swimming pool and sauna/steam room area. the hotel is situatied in a historic site of an old mill, with scenic walks and waterfalls closeby. We happily spent two nights here and didnt feel we needed to leave the area around the hotel as it was very interesting.

Cons:

I felt the restaurant was a little on the expensive side for some evening meals.

2026-07-22 via Nuitee
I
Ibolya extended_group gb
10
2026-07-21 via Nuitee
A
Angela couple gb
7
Pros:

We were here for my son's wedding and the rooms were far too hot 🔥 maybe some air conditioning would help as the fan that was provided made no difference.
The event would have been better all in one room as by the time we were moved from one room to another then to reception and then up to the main function room all the good seats had been taken and we had been there all day and wanted a decent table.
All in all apart from that the day was amazing and so were the staff.

2026-07-21 via Nuitee
J
Julie couple gb
7
Average
Pros:

Porridge was average, fried breakfast average

Cons:

Room was very noisy due to the mill, have had better rooms before when we have stayed. Weather didn't help because we needed the windows open.Wouuld request a different room.

2026-07-20 via Nuitee
F
Ferrarese solo_traveller fr
9
Pros:

Literie

Cons:

Wifi, tuyauterie bruyante, ascenseur hs,

2026-07-19 via Nuitee
couple gb
8
Unexpected stay.
Pros:

The location and the friendy staff were brilliant.
The food was well presented and hot.
The barman was helpful and easy to converse with.
The room staff were very helpful doing a great job.l

Cons:

The lift was a bit scary

2026-07-19 via Nuitee
C
Cliff solo_traveller gb
10
2026-07-18 via Nuitee