Hotel Riviera Del Sol

Hotels
8.4 (1008 reviews)
1ra Avenida Norte esquina calle 30 norte , Playa del Carmen , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Safety deposit box
Tour desk
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Noisy environment
Poor breakfast quality
Cleaning issues

Categories

Cleanliness
7.9
Many reviews mentioned cleanliness positively, but some emphasized poor room cleanliness.
Service
9.4
Hospitality was praised across multiple reviews, indicating excellent service.
Location
9.4
The central location was frequently highlighted as a strong feature, despite noise issues.
Room Quality
7.9
Rooms reported as comfortable but with issues like size and cleanliness.
Amenities
7.9
Amenities like the pool were mentioned but lacked good quality.
Value for Money
8.9
Good value highlighted, but breakfast and extra costs were a concern.
Food and Beverage
7.4
Breakfast offerings were viewed as poor, leading to dissatisfaction.
Overall Experience
8.4
Overall experience was positive despite some mentioned concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:27

Property Description

Tropical Oasis Setting
Escape to Riviera Del Sol, a tranquil oasis nestled in beautiful tropical gardens just a 3-minute stroll from the sandy beach of Mayan Riviera.

Vibrant City Location
Immerse yourself in the vibrant city life of Playa del Carmen at Riviera Del Sol, situated near the famous 5th Avenue with its array of unique bars and nightclubs for endless entertainment.

Comfort and Convenience
Indulge in air-conditioned rooms featuring a minibar, cable TV, and a private balcony or terrace offering serene garden views. Relax in your private bathroom equipped with a refreshing shower and complimentary toiletries.

Experience the perfect blend of relaxation and excitement at Riviera Del Sol - Book your stay now!

Important information:

All guests must present a credit card at check in to leave on file. There will be no charges made to the card unless there are damages or missing items.

The area is continuously developing, therefore, there may be occasional noise due to nearby construction. As a result of these potential inconveniences, we have adjusted our prices accordingly. Thank you for your understanding.

Please note: For rates that include breakfast, a continental breakfast is providedPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 1008 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 8.4
A
AR solo_traveller mx
10
2026-04-16 via Nuitee
B
Bourret solo_traveller fr
8
Hôtel cosy et agréable proche centre et plage
Pros:

Emplacement à côté de la rue piétonne et à 300m de la plage
Chambre bien équipée
Petit hôtel cosy , agréable, parfait pour nous.
Petit déjeuner simple et bon.
Mise à disposition de serviettes pour plage et piscine
A vérifier offre souvent interressante sur Booking.
85€ taxes incluses pour 4 avec les 4 petits dej

Cons:

Prévoir de payer le parking dans la rue 10pesos par heure
Piscine petite et fraîche car peu d'exposition soleil
Étant à proximité de la rue piétonne où il y a beaucoup d'animation, vous entendez le bruit dans les chambres, mais quand vous êtes fatigué, vous arrivez à dormir.
La clim était bloquée en mode ventilation max et pas de gestion d'orientation ( je pense propre qu'à notre chambre) donc à vérifier à votre arrivée.

2026-04-15 via Nuitee
N
Nicolas extended_group fr
10
2026-04-15 via Nuitee
C
Chantal family_with_children ca
10
Pros:

L'hôtel est bien situé, à quelques pas de la 5e avenue. La chambre était propre et spacieuse. Le décor très joli. Le personnel de l'établissement est très courtois et serviable.

Cons:

Nous avons tout apprécié et reviendrons sûrement.

2026-04-14 via Nuitee
F
Florence family_with_children fr
8
Pros:

L emplacement est parfait, puisque l hôtel est en plein centre ville mais un peu à l écart du bruit.Très facile de se garer devant l hôtel. Les chambres sont grandes avec des lits king size.

Cons:

Les travaux juste à côté...la piscine est petite

2026-04-12 via Nuitee
M
Maèl couple ch
7
Bene la posizione, peccato la colazione
Pros:

Ottima posizione, a due passi dalla via di negozi e ristoranti. Anche molto vicina al mare!
La stanza è spaziosa ma poco luminosa
L’hotel è ben arredato sembra di stare in una giungla molto bello!

Cons:

Colazione davvero limitata, ogni giorno qualcosa in meno da mangiare.
Rumori di cantiere ogni mattina dalle 07h00 in poi

2026-04-12 via Nuitee
A
Anthony family_with_children fr
9
Pros:

Accueil très agréable dans ce petit hôtel très bien situé dans le centre de Playa. La piscine est très appréciable en famille. Un grand merci encore pour l’accueil.

2026-04-11 via Nuitee
L
Layna solo_traveller us
10
Perfect stay, made my trip to gorgeous PDC even better. Great value!
Pros:

Oasis in Centro! Walkable, quiet, safe & secure. Lush courtyard & sparkling pool. Very clean, comfy bed, hot shower, spacious room, warm friendly staff. Will stay again!

Cons:

No complaints

2026-04-09 via Nuitee
D
David extended_group gb
10
Pros:

This was an ideal location for 5th Avenue - close enough for an easy walk but without the noise. We booked two rooms, both slightly different in style but both very nice. It was very easy to park outside, but nearby roadworks had blocked one of the roads, which may have helped. I would certainly consider staying here again the next time we're in Playa.

We found the reception staff very helpful.

Cons:

Nothing. We enjoyed our stay.

2026-04-09 via Nuitee
A
Alejandro extended_group mx
8
Descanso agradable
Pros:

Me gustó mucho el desayuno y la limpieza

Cons:

Qué no sabía que se cobraba el parking y me multaron

2026-04-05 via Nuitee
E
Elsa solo_traveller co
9
2026-04-04 via Nuitee
F
Fanny family_with_children fr
8
Pros:

Emplacement essentiellement

2026-04-02 via Nuitee
A
Aline couple fr
8
2026-04-01 via Nuitee
Y
Yui solo_traveller pa
8
2026-04-01 via Nuitee
Z
Zuzanna couple pl
8
Hotel blisko plaży, czyste pokoje, czasami w nocy głośno, mały wybór na śniadaniu.
Pros:

Hotel położony blisko plaży, sympatyczna obsługa, duże pokoje i wygodne łóżka

Cons:

Mało różnorodne śniadanie, większość opcji płatnych, czasami głośno.
Brak parasoli plażowych na wyposażeniu.

2026-03-25 via Nuitee
S
Serhii family_with_children ua
8
Дуже добре розташування.
Pros:

Розташування супер , 1 мін до пляжу, біля променаду (5 та авеню), але шуму не чуєш від кафе . Подвірʼя готелю маленьке але рослинності дуже багато що дає відчуття як у джунглях з басейном.

Cons:

Поряд йде будівництво і у день дуже гучно !

2026-03-25 via Nuitee
A
Averi family_with_children us
8
2026-03-25 via Nuitee
M
Melanie couple fr
9
Pros:

L’emplacement à quelques pas de la 5eme avenue au top

2026-03-24 via Nuitee
I
Iruegas Santos family_with_children mx
10
Pros:

Cercanía a todo

Cons:

Que no hubiera estacionamiento

2026-03-21 via Nuitee
C
Christophe couple fr
9
Tranquille
Pros:

La piscine, la proximité de la 5eme et des restaurants.

Cons:

Rien

2026-03-20 via Nuitee