Hotel Riviera Del Sol

Hotels
8.4 (1081 reviews)
1ra Avenida Norte esquina calle 30 norte , Playa del Carmen , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Garden
Fishing
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Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Noisy environment
Poor breakfast quality
Cleaning issues

Categories

Cleanliness
7.9
Many reviews mentioned cleanliness positively, but some emphasized poor room cleanliness.
Service
9.4
Hospitality was praised across multiple reviews, indicating excellent service.
Location
9.4
The central location was frequently highlighted as a strong feature, despite noise issues.
Room Quality
7.9
Rooms reported as comfortable but with issues like size and cleanliness.
Amenities
7.9
Amenities like the pool were mentioned but lacked good quality.
Value for Money
8.9
Good value highlighted, but breakfast and extra costs were a concern.
Food and Beverage
7.4
Breakfast offerings were viewed as poor, leading to dissatisfaction.
Overall Experience
8.4
Overall experience was positive despite some mentioned concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:27

Property Description

Tropical Oasis Setting
Escape to Riviera Del Sol, a tranquil oasis nestled in beautiful tropical gardens just a 3-minute stroll from the sandy beach of Mayan Riviera.

Vibrant City Location
Immerse yourself in the vibrant city life of Playa del Carmen at Riviera Del Sol, situated near the famous 5th Avenue with its array of unique bars and nightclubs for endless entertainment.

Comfort and Convenience
Indulge in air-conditioned rooms featuring a minibar, cable TV, and a private balcony or terrace offering serene garden views. Relax in your private bathroom equipped with a refreshing shower and complimentary toiletries.

Experience the perfect blend of relaxation and excitement at Riviera Del Sol - Book your stay now!

Important information:

All guests must present a credit card at check in to leave on file. There will be no charges made to the card unless there are damages or missing items.

The area is continuously developing, therefore, there may be occasional noise due to nearby construction. As a result of these potential inconveniences, we have adjusted our prices accordingly. Thank you for your understanding.

Please note: For rates that include breakfast, a continental breakfast is providedPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1081 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 8.4
A
Ana • extended_group • us
10
Pros:

Housekeepi my exceptional, staff very friendly, pool its always clean, rooms are comfortable, very safe, perfect to stay in for vacations and have the beach super close.

2026-09-13 • via Nuitee
C
Camille • solo_traveller • fr
4
Pros:

la literie était très confortable

Cons:

trop de bruits environnants, le petit déjeuner très sommaire et la mauvaise qualité du wifi

2026-09-11 • via Nuitee
L
Luis Angel • family_with_children • mx
9
Cómodo y recomendado para disfrutar las vacaciones
Pros:

La limpieza y la ubicación, súper cerca de la playa mamitas y el inicio de la quinta avenida

Cons:

Me tocó en el tercer piso y era subir escaleras, no tenía ascensor.

2026-09-06 • via Nuitee
E
Erika • couple • es
9
Muy cómodo y limpio
Pros:

Ubicación, limpieza excelente y comodidad de las camas. El personal es muy amable.

Cons:

Alguna noche venía ruido de los locales de la calle lateral, con tapones se podía soportar. Pero el alojamiento es un 10, es lo único malo.

2026-09-03 • via Nuitee
V
Victor • extended_group • es
10
2026-09-02 • via Nuitee
C
Carolina • solo_traveller • mx
10
Regresaría si mil veces si
Pros:

En general muy bien, limpio, cómodo, mobiliario bien, excelente ubicación.

Cons:

Que no tiene estacionamiento y hay que pagar parking.

2026-08-31 • via Nuitee
K
Karina • couple • us
10
2026-08-30 • via Nuitee
G
gal • solo_traveller • us
9
2026-08-27 • via Nuitee
P
Paola • family_with_children • it
10
Estupendo !
Pros:

Absolutamente todo … las personas que trabajan ahí muy amables , respetuosos , súper carismáticos! El servicio del cuarto , gracias a LUZ muy ordenada y considerada por que nos hospedamos con un niño. El recepcionista David nos ayudó a encontrar los tours , nos daba consejos de dónde ir a conocer etc etc ..😊, muy disponible y amable. Hotel muy rústico con piscina donde relajarse cuando se queda uno en el hotel.

2026-08-26 • via Nuitee
M
Mario Manuel • family_with_children • mx
9
2026-08-25 • via Nuitee
C
Corinne • solo_traveller • fr
9
Pros:

Petit hôtel avec un personnel très sympathique, proche de la 5 avenue, proche des plages et de l' embarcadère pour les ferry, 👍

Cons:

Un peu de bruit avec les travaux à côté, mais franchement ça va

2026-08-24 • via Nuitee
K
Kristina • solo_traveller • de
5
2026-08-22 • via Nuitee
F
Federico • family_with_children • it
4
Posizione centrale ma molto sporco
Pros:

Posizione centrale

Cons:

Abbiamo letteralmente dormito per tutto il periodo della vacanza con le formiche che ci camminavano in testa e per il corpo,abbiamo fatto notare più volte che dovevano pulire approfonditamente la camera e cambiare regolarmente le lenzuola ma questo non è avvenuto.

2026-08-21 • via Nuitee
Y
Yuddy • family_with_children • co
8
2026-08-21 • via Nuitee
Y
Yannis • extended_group • fr
8
2026-08-20 • via Nuitee
G
Gianluca • family_with_children • it
10
Ottimo rapporto qualità prezzo
Pros:

Posizione e grandezza della camera

2026-08-20 • via Nuitee
A
AURELIE • family_with_children • fr
7
Parfait emplacement mais manque d’insonorisation !
Pros:

L’emplacement : dans le centre à 2 pas des resto, boutiques…. et à à peine 5mn à pieds de la plage.
Hôtel Ok , piscine appréciable
Ils prêtent des serviettes pour la piscine et la plage
On nous a permis de laisser nos bagages à l’accueil et de profiter de la piscine après le Check out et jusqu’à notre départ pour l’aéroport en fin d’après-midi. Très appréciable !

Cons:

Un peu moins chouette que sur les photos. Besoin d’un peu de rafraîchissement.
Une certaine humidité / moiteur dans la chambre (draps…)
Assez bruyant : travaux juste à côté en journée et la musique des bars à côté le soir et nuit. Ok ce n’est pas la faute de l’hôtel mais le couloir qui dessert les chambres est ouvert sur la rue et les postes de chambre ne sont absolument pas hermétiques ni insonorisantes . On a super mal dormi !

2026-08-18 • via Nuitee
D
David • couple • ca
7
Pros:

Nous avons beaucoup apprécié le cadre très végétalisé, tout en gardant un emplacement en plein centre ville. La chambre était très spacieuse et confortable.

Cons:

Nous n’avons pas eu de wifi et des enjeux avec l’eau chaude qui se sont rapidement réglés.
Notre chambre donnait sur la rue à côté d’un bar donc prévoir des boules quies.

2026-08-16 • via Nuitee
S
Sandra Abigail • family_with_children • au
10
Pros:

Photos are true representation of the place and it’s very good location

Cons:

All good

2026-08-14 • via Nuitee
Z
Zentella • family_with_children • mx
9
Estancia relajante
Pros:

La ubicación es excelente, pero por su cercanía a la 5ª Avenida hay mucho ruido hasta la madrugada, se compensa con la comodidad de las camas. La limpieza muy bien.

Cons:

El desayuno creo que puede mejorar.

2026-08-13 • via Nuitee