Hotel Riviera Del Sol

Hotels
8.4 (956 reviews)
1ra Avenida Norte esquina calle 30 norte , Playa del Carmen , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Safety deposit box
Tour desk
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Noisy environment
Poor breakfast quality
Cleaning issues

Categories

Cleanliness
7.9
Many reviews mentioned cleanliness positively, but some emphasized poor room cleanliness.
Service
9.4
Hospitality was praised across multiple reviews, indicating excellent service.
Location
9.4
The central location was frequently highlighted as a strong feature, despite noise issues.
Room Quality
7.9
Rooms reported as comfortable but with issues like size and cleanliness.
Amenities
7.9
Amenities like the pool were mentioned but lacked good quality.
Value for Money
8.9
Good value highlighted, but breakfast and extra costs were a concern.
Food and Beverage
7.4
Breakfast offerings were viewed as poor, leading to dissatisfaction.
Overall Experience
8.4
Overall experience was positive despite some mentioned concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:27

Property Description

Tropical Oasis Setting
Escape to Riviera Del Sol, a tranquil oasis nestled in beautiful tropical gardens just a 3-minute stroll from the sandy beach of Mayan Riviera.

Vibrant City Location
Immerse yourself in the vibrant city life of Playa del Carmen at Riviera Del Sol, situated near the famous 5th Avenue with its array of unique bars and nightclubs for endless entertainment.

Comfort and Convenience
Indulge in air-conditioned rooms featuring a minibar, cable TV, and a private balcony or terrace offering serene garden views. Relax in your private bathroom equipped with a refreshing shower and complimentary toiletries.

Experience the perfect blend of relaxation and excitement at Riviera Del Sol - Book your stay now!

Important information:

All guests must present a credit card at check in to leave on file. There will be no charges made to the card unless there are damages or missing items.

The area is continuously developing, therefore, there may be occasional noise due to nearby construction. As a result of these potential inconveniences, we have adjusted our prices accordingly. Thank you for your understanding.

Please note: For rates that include breakfast, a continental breakfast is providedPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 956 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 8.4
I
Iruegas Santos • family_with_children • mx
10
Pros:

Cercanía a todo

Cons:

Que no hubiera estacionamiento

2026-03-21 • via Nuitee
C
Christophe • couple • fr
9
Tranquille
Pros:

La piscine, la proximité de la 5eme et des restaurants.

Cons:

Rien

2026-03-20 • via Nuitee
N
Nikola • family_with_children • de
9
Pros:

Schönes Hotel nur eine Straße von der 5ta Avenida und 2 Straßen vom Strand entfernt. Hilfsbereites Personal und saubere Zimmer. Schöner kleiner Außen- und Pool-Bereich.

Cons:

Das Frühstück war gut aber etwas überteuert im Vergleich zu anderen Frühstücksangeboten. Es war nur ein Kaffee beim Frühstück inclusive.

2026-03-19 • via Nuitee
T
Theodore • solo_traveller • fr
9
Pros:

Hôtel très bien situé dans le centre-ville et la plage très proche

Cons:

Trop de musique autour de l hôtel

2026-03-19 • via Nuitee
E
Elvio Alejandro • couple • ar
10
Muy buena.
Pros:

No tenía el desayuno incluido.

Cons:

El horario de pileta terminaba a las 20, la hora que volvíamos de los tours.

2026-03-18 • via Nuitee
A
Angela • family_with_children • cl
9
Cómodo y bien ubicado.
Pros:

Muy bien ubicado, habitaciones amplias, lugar tranquilo.

Cons:

Desayuno muy simple, pagamos más para que nos sirvieran un desayuno más completo.

2026-03-15 • via Nuitee
E
Elsa • couple • nl
7
Pros:

Sfeervol , vriendelijk, rustig & prima locatie

Cons:

niets

2026-03-13 • via Nuitee
M
Marjan • couple • nl
9
Prima
2026-03-12 • via Nuitee
S
Sandra Patricia • family_with_children • pe
6
Pros:

Close to everything, beach , restaurants, shopping center

Cons:

Noise, loud music. Which sometimes made it not to sleep

2026-03-11 • via Nuitee
H
Heba • solo_traveller • de
9
2026-03-11 • via Nuitee
D
danijela • family_with_children • fr
9
Pros:

Location

2026-03-09 • via Nuitee
M
Marie • family_with_children • fr
8
Super séjour et emplacement top!
Pros:

Cet hôtel est très sympa avec un joli cadre verdoyant et piscine où on peut chiller sur les transats.
Proximité avec la plage, la célèbre 5eme avenue et la Calle 38.

Cons:

Un peu bruyant surtout les week-ends, pensez aux boules quies.
Le petit déjeuner compris est très simple. Si vous souhaitez des choses en plus, il faut régler 5USD

2026-03-08 • via Nuitee
S
Sophie • couple • de
8
Schönes Hotel in toller zentralen Lage mit netten Personal
Pros:

Uns hat das Hotel insgesamt sehr gut gefallen. Die Anlage ist wirklich hübsch und sehr grün, gepflegt und insgesamt eine gemütliche Atmosphäre. Unser Zimmer war groß und sauber, und das Personal war immer sehr nett und hilfsbereit. Besonders gut fanden wir auch die Lage: sehr zentral und nur wenige Minuten vom schönen Playa Mamitas entfernt.

Cons:

Etwas weniger gut hat uns gefallen, dass es teilweise recht laut war. Mit Ohrstöpseln war das aber völlig in Ordnung, und wir hatten uns darauf auch eingestellt. Außerdem hat die Klospülung in unserem Zimmer öfter nicht richtig funktioniert.

2026-03-07 • via Nuitee
F
francois • family_with_children • fr
10
Pros:

Idéalement situé, personnel très sympa, super piscine

Cons:

Pas de parking mais on peux se garer facilement dans la rue devant pour 6 euros par jour. En deux fois

2026-03-07 • via Nuitee
M
MAYA - PAZ MUNDO • couple • at
8
Pros:

Zentrale Lage, dennoch im Innenhof ruhig und schöne Anlage

Cons:

Zimmer, Innenhof, Lage im Zentrum, ruhiger Innenhof

2026-03-07 • via Nuitee
J
jennifer • family_with_children • us
9
Pros:

Staff is amazing. Pool is great. Location is the best

Cons:

No smoking area in hotel. Even on balcony and outdoor spaces.

2026-03-06 • via Nuitee
J
Judith • couple • nl
6
2026-03-06 • via Nuitee
A
Adrian • family_with_children • au
5
Pros:

The hotel was in a great location, comfy beds, and tidy.

Cons:

The noise, OMG the noise. Now I know it's not the hotels fault, and besides construction techniques like sound proofing, there's not much they can do. There are a couple of clubs close by that bang out great music all night. Its that loud, you feel it. And I mean till 8.00am in the morning. And there's construction right next door. The corridor on the second floor which my room was on was above the taxi rank so when the music wasn't banging you could hear the happy taxi drivers laughing and yelling to each other. It was a nice hotel, unfortunately this has to written to give other readers the information from my experience. Oh and no safety lock on the doors. And, no flushing of T.P.

2026-03-01 • via Nuitee
A
Armando • family_with_children • us
10
Pros:

Servicio y ubicacion

2026-02-27 • via Nuitee
S
SandyS • family_with_children • fr
8
2026-02-27 • via Nuitee