Casa del Balam Merida

Hotels
7.9 (766 reviews)
Calle 60 No 488 x 57 , Mérida , mx

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
No coffee in rooms
Limited internet

Categories

Cleanliness
6.9
Multiple reviews highlighted issues with cleanliness, including mildew and dirty conditions.
Service
8.4
General sentiments indicate average service, but some positive feedback on friendly staff.
Location
9.4
Frequent mention of excellent location and proximity to attractions.
Room Quality
7.9
Rooms were described as large and comfortable, with some maintenance needs.
Amenities
7.4
Amenities noted to be lacking, such as no coffee or limited internet.
Value for Money
7.9
Pricing concerns noted in relation to service and amenities.
Food and Beverage
6.9
No substantial review on food options, but lamented costs related to dining.
Overall Experience
8.4
Overall experience viewed positively, despite specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:26

Property Description

Historic Art Deco Mansion Setting:
Set in a restored Art Deco mansion, Casa del Balam Merida offers an outdoor pool, free WiFi zone, and air-conditioned rooms with cable TV. Mérida Cathedral is just 2 blocks away.

Charming Room Views:
Rooms at Casa del Balam Merida overlook the nearby José Peón Contreras Theatre or Yucatán University. Each one includes a minibar and a bathroom with toiletries and a hairdryer.

Convenient Location and Dining:
Casa del Balam Merida is 2 blocks from Mérida’s Plaza Grande Square. The Bistrola 57 restaurant serves meals in the garden courtyard. Breakfast includes tropical fruits, eggs, and coffee.

Experience the charm of historic Mérida at Casa del Balam Merida - book your stay now for an unforgettable getaway!

Important information:

Please note that hotel will pre-authorize the credit card at the moment of booking.

Please note that the hotel requires your credit card code to secure your reservation on their system.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MXN 50 per day.

Location

Guest Reviews

7.9
Based on 766 reviews
Cleanliness: 6.9
Service: 8.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.4
C
Carol • couple • ca
10
Absolutely a return hotel!
Pros:

Such a wonderful atmosphere! Staff were outstanding. Location is perfect for shopping, restaurants and an evening stroll!

2026-02-13 • via Nuitee
C
Castro • extended_group • mx
10
Muy agradable
Pros:

Muy bonito en su interior, sdemas de una alberca muy limpia, esta muy cerca del centro de merida, puedes realizar recorridos nocturnos, muy seguro.

2026-02-11 • via Nuitee
C
christelle • family_with_children • fr
5
A éviter
Pros:

L'emplacement en centre ville.

Cons:

La vue sur la ville qui n'en était pas une (vue sur un mur), le bruit incessant de la rue car aucune isolation, la propreté, le parking qui n'était pas gratuit comme annoncé, la mauvaise literie, l'odeur d'humidité et et le côté austère de la chambre

2026-02-10 • via Nuitee
C
Crouch • solo_traveller • ca
9
Enjoyed my stay. Location is excellent for traveller's as it close to shopping, restaurants, and to
2026-01-31 • via Nuitee
I
Ivette • family_with_children • mx
9
Excelente Ubicación
Pros:

Excelente ubicación, el hotel es lindo .Me fue terrible con el Wifi el primer día, después mejoro bastante . Personal muy amable ,limpio.

2026-01-31 • via Nuitee
L
Lisa • family_with_children • ma
1
Pros:

I didn't get to stay there
They said something was wrong with the room and booked us at another hotel, in a terrible location. Nothing in this hotel worked and they have a nice pool, but it never gets sun.
The bathroom had no ventilation and stank and the sink leaked

Cons:

Everything

2026-01-31 • via Nuitee
A
Amador • family_with_children • mx
9
Pros:

La ubicación

Cons:

Xxx

2026-01-31 • via Nuitee
P
Palmar • family_with_children • is
10
2026-01-29 • via Nuitee
A
Anna • couple • ca
9
2026-01-29 • via Nuitee
A
Alejandra • couple • mx
10
Fascinante
Pros:

Todo

Cons:

Todo súper

2026-01-28 • via Nuitee
S
Sharron • couple • ca
8
Very good overall
Pros:

Great location. Good walking to shops restaurants

2026-01-27 • via Nuitee
G
Gabriele • couple • it
8
2026-01-27 • via Nuitee
P
Palmar • family_with_children • is
10
2026-01-25 • via Nuitee
O
Oscar • family_with_children • us
9
Pros:

The amount of greenery

Cons:

Everything was beautiful

2026-01-24 • via Nuitee
C
caballo2 • family_with_children • de
8
Gutes Preis-Leistung Verhältnis in top Lage
Pros:

Zentrale Lage, schöner Pool, ansprechende Lobby,

Cons:

Kein Safe im Zimmer, sehr, sehr schlechtes Internet, große Geräuschkulisse von außen, kein Wasserkocher

2026-01-24 • via Nuitee
J
Juan • couple • es
5
Buena pero incómoda por los ruidos
Pros:

Lo céntrico del casco histórico

Cons:

Si ubicación

2026-01-23 • via Nuitee
J
Julie • extended_group • ca
8
Staff was very accommodating and went the extra mile during unforeseen air conditioning issues beyond their control
Pros:

Within easy walking distance of all places of historic interest

Cons:

A little noisy due to Festival Merida

2026-01-21 • via Nuitee
G
Gustavo • family_with_children • mx
5
Pros:

Muy buena ubicacion ..

Cons:

Problemas con el agua.. el primer dia no salio agua caliete..

el domingo 23 nos quedamos sin agua desde medio dia y nunca lo arreglaron... nos tubimos que cambiar de hotel.

2026-01-20 • via Nuitee
J
JOSE LUIS • couple • mx
10
Ciudad Blanca
Pros:

La ubicación del hotel, mu sencillo el acceso a la gastronomia, antros, edificios históricos, museos y playa.

Cons:

Todo fue bien

2026-01-20 • via Nuitee
A
Atom • solo_traveller • us
8
2026-01-20 • via Nuitee