Casa del Balam Merida

Hotels
7.9 (807 reviews)
Calle 60 No 488 x 57 , Mérida , mx

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
No coffee in rooms
Limited internet

Categories

Cleanliness
6.9
Multiple reviews highlighted issues with cleanliness, including mildew and dirty conditions.
Service
8.4
General sentiments indicate average service, but some positive feedback on friendly staff.
Location
9.4
Frequent mention of excellent location and proximity to attractions.
Room Quality
7.9
Rooms were described as large and comfortable, with some maintenance needs.
Amenities
7.4
Amenities noted to be lacking, such as no coffee or limited internet.
Value for Money
7.9
Pricing concerns noted in relation to service and amenities.
Food and Beverage
6.9
No substantial review on food options, but lamented costs related to dining.
Overall Experience
8.4
Overall experience viewed positively, despite specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:26

Property Description

Historic Art Deco Mansion Setting:
Set in a restored Art Deco mansion, Casa del Balam Merida offers an outdoor pool, free WiFi zone, and air-conditioned rooms with cable TV. Mérida Cathedral is just 2 blocks away.

Charming Room Views:
Rooms at Casa del Balam Merida overlook the nearby José Peón Contreras Theatre or Yucatán University. Each one includes a minibar and a bathroom with toiletries and a hairdryer.

Convenient Location and Dining:
Casa del Balam Merida is 2 blocks from Mérida’s Plaza Grande Square. The Bistrola 57 restaurant serves meals in the garden courtyard. Breakfast includes tropical fruits, eggs, and coffee.

Experience the charm of historic Mérida at Casa del Balam Merida - book your stay now for an unforgettable getaway!

Important information:

Please note that hotel will pre-authorize the credit card at the moment of booking.

Please note that the hotel requires your credit card code to secure your reservation on their system.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MXN 50 per day.

Location

Guest Reviews

7.9
Based on 807 reviews
Cleanliness: 6.9
Service: 8.4
Location: 9.4
Room Quality: 7.9
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 6.9
Overall Experience: 8.4
B
Becker • family_with_children • be
2
Passez votre chemin.
Pros:

L’emplacement

Cons:

Rien n’était à la hauteur.
Nous sommes resté 4nuits. Les 3 premières nuits nous étions au deuxième étage, juste en dessous de notre fenêtre se trouvait le groupe électrogène d’un marchand ambulant. C’était comme dormir à côté d’un réacteur d’avion. Nous avons demandé de changer de chambre et on nous a donné une chambre avec toilettes bouchées. Nous avons à nouveau changé de chambre et cette dernière était passable. Très sale sous les lits. Climatisation qui fait un bruit très fort et qui ne refroidit rien. Tout ça pour 75 euros la nuit. Très franchement beaucoup trop cher pour le prix. Pas de petit déjeuné inclus.

2026-04-11 • via Nuitee
G
Gabor • extended_group • hu
9
Autentikus, gyönyörű aula, kedves személyzet, tisztaság, jó elhelyezkedés.
Pros:

Autentikus, gyönyörű aula, kedves személyzet, tisztaság.

Cons:

A fürdőszoba burkolása illetve az álmennyezet kialakítása nem volt túl szép.

2026-04-10 • via Nuitee
A
Alice • family_with_children • nl
7
Pros:

The rooms are spacious and clean.
The location is very central so everything can be reached within 5-10 minutes walking.

Cons:

The windows cannot be open to change the air. The AC is a bit old and noisy and parking is not included (but it is around 3 euros per day).
Hot water was on and off

2026-04-08 • via Nuitee
C
Christian • extended_group • de
7
Pros:

Super Lage

Cons:

Etwas in die Jahre gekommen, rostige Armaturen, Fenster nicht zu öffnen

2026-04-07 • via Nuitee
F
Francisco • couple • mx
9
vacaciones
Pros:

La ubicación excelente, puedes caminar por todo el centro de Mérida, conocer puntos de interés, restaurantes, comercios con un ambiente muy seguro.

Cons:

Me faltó tiempo para disfrutar la piscina ya que el dia de llegada fue de lluvia, pero aun así la pasamos excelente.

2026-04-07 • via Nuitee
K
Kathleen • extended_group • mx
8
Good value.
Pros:

Location fabulous.

Cons:

Bathroom could do with an update.
Hot water quit and was not to be fixed for 4 days.

2026-04-07 • via Nuitee
M
Miguel • couple • us
8
Buena
Cons:

El aire acondicionado
No funcionó bien cuarto 406

2026-04-06 • via Nuitee
Z
ZUGELY • family_with_children • mx
10
Pros:

Lo céntrico

Cons:

Las almohadas son incómodas

2026-04-06 • via Nuitee
V
Victor • family_with_children • gb
3
No me volveria a hospedar alli.
Pros:

No tomamos alli el desayuno. La ubicacion es excelente pero el estado de mantenimiento del hotel en general es malo. Quizas en el pasado tuvo su momento de esplendor. Actualmente ya no.

Cons:

Las sabanas de la cama estaban ya luidas de tan usadas. El aire acondicionado es muy viejo y ruidoso.

2026-04-04 • via Nuitee
Z
ZUGELY • family_with_children • mx
10
2026-04-04 • via Nuitee
A
Anastasiya Liakh • family_with_children • by
7
Pros:

Location is good, room is big.

Cons:

It was not so clean, problem with hot water.

2026-04-02 • via Nuitee
Y
Yingshek • couple • us
6
2026-03-29 • via Nuitee
G
Gabriela • family_with_children • mx
5
Pros:

La ubicación es lo rescatable del lugar.

Cons:

Me toco una habitación en apariencia limpia, pero tenia gusanos en el baño!!!
Si, gusanos. :(

2026-03-29 • via Nuitee
H
Hector Francisco • family_with_children • mx
7
Pros:

The location, is an excellent one, downtown area, lots of things to do at walking distance

Cons:

Not too clean, the room was dusty.

2026-03-29 • via Nuitee
B
Braulio • extended_group • mx
8
2026-03-28 • via Nuitee
D
Deb • family_with_children • us
9
2026-03-28 • via Nuitee
R
roberto • couple • us
7
Great location in the center of Merida. Somewhat outdated but comfortable.
Pros:

Great location. Easy parking.

Cons:

Outdated rooms. Heavy sewer smell in room

2026-03-27 • via Nuitee
J
Jennifer • couple • ca
10
2026-03-26 • via Nuitee
B
Bev • solo_traveller • gb
9
Very comfortable, hood location
Pros:

Very Basic but homely and welcoming

2026-03-25 • via Nuitee
O
Olga • extended_group • ee
8
2026-03-25 • via Nuitee