Piedra de Agua Merida

Hotels
8 (226 reviews)
Calle 60 No 498 x 59 y 61 , Mérida , mx

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Comfortable rooms
Delicious food
Cons:
Small standard rooms
Noise issues
Limited amenities like pool chairs

Categories

Cleanliness
7.39
Some rooms noted as needing urgent renovation, affecting overall cleanliness perception.
Service
8.86
Guests consistently praised the attentiveness and helpfulness of the staff.
Location
8.9
Excellent central location, walkable to major attractions.
Room Quality
6.85
Presidential suite praised, but standard rooms criticized for size and noise.
Amenities
7.38
Pool chair availability and lack of elevators mentioned as drawbacks.
Value for Money
7.84
Good value for the experience, but standard rooms considered small.
Food and Beverage
8.39
Delicious breakfast and meals highlighted as a positive aspect.
Overall Experience
8.36
Overall memorable experience with a sense of home and excellent hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:50

Property Description

Central Location and Vibrant Surroundings

Piedra de Agua Merida is nestled in the heart of central Merida, surrounded by popular bars and restaurants, offering guests a lively and dynamic atmosphere during their stay.

Comfort and Convenience

Guests can enjoy the outdoor swimming pool, free Wi-Fi, and massage services at the hotel. The rooms boast minimalist décor with modern amenities including air conditioning, flat-screen satellite TV, and free toiletries, ensuring a comfortable and convenient stay.

Local Attractions and Accessibility

Conveniently situated near two bus stations, guests have easy access to explore the city. Additionally, cultural events and the Yucatan’s Contemporary Art Museum are just a short walk away, providing guests with a taste of the local art and culture scene.

Book now to experience the perfect blend of comfort, convenience, and local charm at Piedra de Agua Merida.

Important information:

Please note that Junior and Master Suites do not have windows.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 226 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.36
D
DiAnn solo_traveller us
9
Great hotel and wonderful staff!
Pros:

The hotel is charming and in a wonderful location. The complimentary breakfast was made fresh to order and served at your table on the beautiful terrace. The staff was unbelievably friendly and helpful, and the rooms are immaculate! I would definitely stay again if I am ever back in Merida!

Cons:

My street-side room was a little noisy, but it was so close to the main square, that is to be expected.

2026-03-21 via Nuitee
A
Adama family_with_children gb
8
Great stay in central location.
Pros:

Wonderful property in the heart of Merida. The staff were absolutely wonderful and accommodating, particularly Daniel! The breakfast was amazing, served à la carte.

2026-03-20 via Nuitee
C
Carolina couple us
1
Pros:

nothing

Cons:

the room is nothing like the photos advertised. the walls had mold, the floor was cracked ,and sink was broken, the bedsheet were stained. The outstide pool was nothing like the photos advertised and it was dirty.

2026-03-19 via Nuitee
M
Marlene couple us
10
This hotel was in the right location with delicious breakfast, nice rooms, excellent staff.
Pros:

Staff was amazing. Especially Victor and Daniel. They were both always helpful, provided great recommendations, and assisted with our side quests

Cons:

Everything was good.

2026-03-18 via Nuitee
N
nicolas couple fr
9
Très agréable séjour au coeur de Merida
Pros:

Magnifique hotel, les chambres au 3eme etage sont spacieuses, lit tres confortables.
Au coeur de Merida, donne sur la rue piétonne et à 2 pas de la place centrale.

Cons:

Nous aurions préféré un buffet pour le petit déjeuner car nous étions pressé le matin. Néanmoins les pancake et french toast que nous avons pris étaient délicieux !
Notre chambre n'avait malheureusement pas de fenetre sur l'exterieur et avait seulement une porte fenetre sur le patio, cela ne nous a pas gêné car nous avons passé une seule nuit mais pour un séjour plus long, cela pourrait être gênant.
L'eau chaude n'etait pas tres chaude dans notre chambre.

2026-03-17 via Nuitee
F
Francisco couple sv
10
De lo mejor
Pros:

Excelente

2026-03-14 via Nuitee
S
Sushita couple us
7
Stay was fine, but can stay in other comparable hotels for less
Pros:

Location is central, staff were friendly and the breakfast which was included was good!

Cons:

The shower head needs to be replaced as the pressure was weird with one spout being forceful as the rubber was missing. And it wasn’t hot water, just lukewarm.

2026-03-14 via Nuitee
J
Julie couple us
10
All in all it was lovely and we would come back to this hotel
Cons:

Toilet didn’t flush properly.

2026-03-09 via Nuitee
A
Ana solo_traveller es
5
Hotel, que debió tener su encanto, pero lo ha perdido
Pros:

La situación era buena

Cons:

Las instalaciones están viejas. La habitación es muy muy pequeña no tiene sitio donde dejar la maleta y no tienes armario. El grifo del lavamanos está totalmente suelto. Además nos tocó habitaciones en el segundo piso sin ascensor que equivale a un tercer piso por lo alto que eran los techos. El desayuno también un poco desastre de 4 días Dos no tuvimos aguacate a pesar de pedirle

2026-02-27 via Nuitee
L
Lisa couple ch
5
2026-02-24 via Nuitee
M
Miguel couple us
8
2026-02-23 via Nuitee
M
Mariana family_with_children mx
9
Super hotel
Pros:

La ubicación fue inmejorable. El staff super amable. La habitación de muy buen tamaño y la cama muy cómoda.

Cons:

Lo único que no me gustó fue que la regadera se inundaba, fueron a revisarlo pero aún así siento que a las regaderas les falta bajada y un mejor drenaje. También otro detalle es que no tenía ninguna ventana por lo que de repente se sentía muy encerrado.

2026-02-09 via Nuitee
F
Franziska couple ch
7
Super Lage für Merida
Pros:

Die Lage war sehr gut, die Zimmer sind gross. Dieses Hotel ist auch sehr ruhig.

Cons:

Das wir kein Fenster hatten.

2026-02-08 via Nuitee
U
Ulf couple se
7
Pros:

Läget. Vacker byggnad med ett fint atrium.

Cons:

Rum utan fönster. Restauranten var undermålig, jag har ätit bättre fryspizza.

2026-01-30 via Nuitee
R
Ricardo solo_traveller mx
8
Pros:

La noche del domingo que llegué, no habia Valet Parking y tuve que llevar el auto y caminar de regreso algo lejos.

Cons:

Tema estacionamiento

2026-01-27 via Nuitee
S
Suzette couple us
5
It was not worth the money due to the heat in the courtyard. The room was also hot. The air conditioning was not the be
Pros:

The property was clean.

Cons:

The courtyard, lobby dining area was very hot, it was difficult to eat in the heat and enjoy the surroundings. The room was not the best. Our reservation said one living room with separate bedroom and it was not. Very disappointed and I would like a refund.

2026-01-19 via Nuitee
A
Alma couple us
10
Pros:

Most definitely recommend this place was amazing and wonderful location!

Cons:

Everything

2026-01-19 via Nuitee
S
Sonia Maria family_with_children pe
9
Pros:

Regular

Cons:

Más variado

2026-01-19 via Nuitee
E
Elias couple us
10
Best place for my vacation in Merida
Pros:

The place is amazing , great location and very well maintained the place.

Cons:

Everything, food , location and set up the hotel.

2026-01-16 via Nuitee
K
kyle couple us
1
Do not stay here, ever
Pros:

Nothing we didn’t stay there. There was cockroaches in the bed

Cons:

There was cockroach’s in the bed

2026-01-16 via Nuitee