Hotel the Castle Jamsil-Sene

Hotels
7.8 (32 reviews)
4-17, Olympic-ro 12-gil, Songpa-gu , Seoul , kr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
See all facilities

Review Highlights

Pros:
Great views
Good staff service
Cons:
Mold in room
Shower water issues

Categories

Cleanliness
5.18
Mold was reported in the room, which negatively impacted cleanliness.
Service
8.65
Staff hospitality and service were highly praised, showing responsiveness and care.
Location
8.69
Conveniently located near shopping and attractions, making it ideal for visitors.
Room Quality
8.14
Great views and good mattress quality reported, though issues with shower affect perception.
Amenities
7.67
Amenities provided some benefits, but shower design could be improved.
Value for Money
8.13
Value considered good due to reasonable pricing and satisfactory room quality.
Food and Beverage
7.98
Not explicitly mentioned, considered standard quality for this hotel tier.
Overall Experience
7.95
Mixed feedback was given, but overall a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:16

Property Description

Conveniently located in the vibrant Songpa-Gu district of Seoul

Experience the perfect blend of comfort and convenience at Hotel the Castle Jamsil-Sene. Modern Amenities for a Relaxing Stay

Enjoy complimentary WiFi, room service, and a 24-hour front desk at our 2-star hotel. Family-Friendly Accommodation

Our spacious family rooms are designed to provide a cozy retreat for you and your loved ones. Explore Seoul's Attractions with Ease

With COEX Convention Centre, Bongeunsa Temple, and Munjeong-dong Rodeo Street just a stone's throw away, there's always something exciting to discover. Book your stay now and make unforgettable memories at Hotel the Castle Jamsil-Sene.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for KRW 11,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 32 reviews
Cleanliness: 5.18
Service: 8.65
Location: 8.69
Room Quality: 8.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 7.95
G
Giuseppe • couple • ca
9
2026-04-07 • via Nuitee
B
bonny • solo_traveller • us
5
This place is adequate, and I didn’t find the reviews that said it was very clean to be true, but don’t expect more than
Pros:

The location was where I wanted to be and getting Ubers was not an issue. I like the fact that they had working AC. I did like that one of the staff was very helpful to me. And that is why I stayed longer than I really wanted to. I did like how they give you free water and this tea drink that was pretty tasty. The maid service seemed friendly so I liked that. I liked how the water pressure in the shower was good.

Cons:

Despite all of the very good ratings from guests, I found that the hotel seemed dirty. Maybe because it was old. But all the walls were scuffed. My first room was very very dark. some of the staff were not very helpful. The front desk did not tell me how to turn on the AC or how to have made service. The carpets in the elevators were filthy. Although they are probably cleaned periodically. There is a lot of metal and glass and that is hard to keep clean and so there are smudges everywhere as well as dust. The cups that they provide to you for the bathroom and for drinking were filthy. The hot water pot was filthy. The bed was very hard as well as the pillows. I didn’t like how the room was very dim in the evening and some of the lights were not working. I have very bad eyes and I need a lot of light to see and read. Also everything including the remote control was in Korean so it was hard to navigate. Cleanliness is very important as well as good lighting so I cut my stay short. The hotel lobby is very small and the front door to the hotel is hard to find. I didn’t like how the shower has. No shower door and water gets all over everything. I didn’t like how the indoor slippers and shower shoes they provide are used by other guests. You can get foot fungus from that.

2026-04-04 • via Nuitee
E
Eric • solo_traveller • us
5
Cons:

Mold in room and asked to be moved

2026-01-19 • via Nuitee
A
ANDRZEJ STEFAN • extended_group • kr
10
2026-01-15 • via Nuitee
G
Gulshat • family_with_children • ru
7
2025-12-25 • via Nuitee
A
Alessandro • family_with_children • gb
8
Good hotel next to Olympic Ro
Pros:

Great views from my room, very good mattress and pillows and in general the room quality. 3 complimentary half litre bottles of water in the fridge.

Cons:

Shower: Taking a shower wasn't too easy without messing the floor as there's no curtain or glass to prevent the water from getting down the floor.

2025-10-29 • via Nuitee
D
DAISUKE • family_with_children • jp
9
Pros:

安さ、スタッフの対応の良さと誠実さ、スタッフのおもてなし、ホスピタリティが素晴らしい！

Cons:

エアコンの空調が暑かったことと、シャワーの温度がなかなかお湯が出なかったり、あるいは、熱すぎるお湯が出てきたりと一定ではなく、シャワーの温度には悩みました。

2025-10-29 • via Nuitee
J
Junko • extended_group • gb
8
チャムシル体育館やロッテワールドに近かったので、滞在中の目的にぴったりの場所でした。
Pros:

駅からも近く飲食店やコンビニがたくさんあって便利。

Cons:

シャワーパネルやシャワーカーテンがなかったので、水が浴槽の外に漏れ出てしまうのが気になった。

2025-09-01 • via Nuitee
B
Behrooz • solo traveller • ca
6
Pleasant
2025-06-09 • via Nuitee
L
Luis • solo traveller • us
10
Exceptional
2025-05-22 • via Nuitee
S
Stephen • young couple • gb
7
Good
2025-05-17 • via Nuitee
B
Bolorkhundaga • young couple • mn
5
Passable
2025-04-24 • via Nuitee
M
Maria • solo traveller • kr
10
I had a good stay. Staff were nice and spoke English as well. The room was very clean and had all the necessities inside
Pros:

Very clean, and very modern looking which I enjoyed!

2025-04-20 • via Nuitee
S
Scott • solo traveller • kr
9
Superb
2025-04-18 • via Nuitee
J
Jiwon • young couple • kr
10
Exceptional
2025-01-27 • via Nuitee
L
Leisl • family with young children • us
10
Exceptional
2024-09-22 • via Nuitee
P
Pitt • family with young children • au
4
could have been better somewhere else
Pros:

location

Cons:

bed too small for 3rd person extra charge (4yo baby), they don't refill water in the fridge everyday. Some day do, some day don't

2024-05-04 • via Nuitee
J
Jay • young couple • au
10
Best place~ :)
2024-05-01 • via Nuitee
T
Tyler • family with young children • kr
7
Good
2024-01-06 • via Nuitee
N
Nathan • solo traveller • au
4
Friendly and helpful staff, but the property is old and needs to be cleaned and updated
Pros:

The beds were comfortable, and the free snacks/drinks were a nice touch! When I first arrived, the rooms I got weren't that nice but the staff were very friendly and accommodating and helped find me a more suitable room, which I really appreciated!

Cons:

I think the property is in dire need of maintenance. 2/3 rooms that I was offered were very dirty and there were scratches and stains all over the wall which was very disappointing for the price that I paid ($725 AUD/3 nights). But the staff were happy to move me to a better room and I eventually got the room that I originally saw in the photos when I booked.

2023-12-16 • via Nuitee