Habyt Kada at Maxwell

Umuligt at komme i kontakt med noget personale, ingen rengøring i en uge, manglende håndklæder og manglende toiletpapir.

none

Prijs kwaliteit verhouding slecht
GEEN receptie, zeer vervelend, zeker als je vroeg in de ochtend aankomt

Check in and check out completely unclear, never seen the staff, if you need any help for an early check in there is no one

De grootte van de kamer.
Tv

Overall the stay went well, but I think we did not get the apartment we saw in the pictures. Overall the apartment was quite small for us with two kids, with furniture that doesn't really fit the size of the rooms (it should be rethought heavily). Another problem is the level of cleanliness, which was subpar. Lastly, there is quite a lot of noise, especially from the elevator which sounds like an alarm all the time, including at night. Something should be done about noise, including from below (street cleaning I think)

There's no reception area as staff work offsite. There's a lounge area that's unmannedxand unlocked and while i was offered to leave my luggage there, i didn't feel like it would be wise to do so as no one would be held responsible if they went missing. The facilities listed didn't seem to actually be part of the hotel as they're separate businesses, therefore not free.

We knew the room was small, but the worst thing was the non-existence of soundproofing! Anyone talking along the corridor (happened a few times from neighbouring guests) or on the streets (which also happens a lot from rowdy patrons from bars on Erskine Rd), every motorbike and lorry/truck that goes past the street, you can hear them all cos THEY ARE LOUD! If you’re a light sleeper, you won’t like Room 303. The sliding windows and external shutters don’t close properly either which didn’t help with noise. The bed is also too firm for our liking.

The lift though interesting at first, became a chore to use because if you try to call the lift from Level 1 to go up, and someone had not shut the gates properly at other levels, the lift won’t come down.

The washing machine in the room was also extremely noisy when in operation. The in-room poster said we could get complimentary laundry sheets but the QR code didn’t work. In our entire stay, we have not encountered a single staff member, kind of lacks any personal touch.

Self check in wasn’t easy and it mixed up 2 peoples bookings
You could hear the people in the next room even just plugging things in.
And we were on the 3rd floor and the rooftop bar was directly above our room and there was a lot of noise from early morning until late

A little bit noisy due to the hawker market next to the hotel.

Le personnel de l'hôtel manque de communication, je me suis retrouvée enfermé a l'extérieur de l'hôtel un soir car le personnel ne m'avait pas communiqué le bon mot de passe. J'ai donc appelé en urgence mais aucune réponse. L'environnement peut être assez bruyant surtout le week-end avec un bar a l'étage au-dessus.