Hotel The Vaishno Devi Hills

Hotels
7 (220 reviews)
Hotel the vaishno devi hills opp:- guru nanak parking jammu road , Katra , in

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Cons:
Ambience

Categories

Cleanliness
5.71
Ambience detracted from the overall cleanliness.
Service
8.18
Standard quality for this hotel tier.
Location
8.72
Location is a strong point of the hotel.
Room Quality
6.67
Standard quality for this hotel tier.
Amenities
6.7
Standard quality for this hotel tier.
Value for Money
6.66
Standard quality for this hotel tier.
Food and Beverage
6.71
Standard quality for this hotel tier.
Overall Experience
6.68
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 11:56

Property Description

Luxurious Accommodation
Hotel The Vaishno Devi Hills offers 4-star air-conditioned rooms with free WiFi and private bathrooms. Guests can enjoy garden views and some rooms even have a picturesque mountain view. Each room is tastefully furnished with a seating area, flat-screen TV, and premium bed linen.

Convenient Amenities
The hotel provides top-notch services including room service, a 24-hour front desk, and tour arrangements. Guests can relax and unwind in the tranquil garden or explore nearby attractions easily with the help of the hotel's tour desk.

Easy Accessibility
Conveniently located just 1.7 km from Vaishno Devi and with Jammu Tawi Station and the airport in close proximity, Hotel The Vaishno Devi Hills offers a paid airport shuttle service for a hassle-free arrival and departure experience.

Experience luxury and convenience at Hotel The Vaishno Devi Hills. Book your stay now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for Rs. 500 per person per night when using an existing bed.
    People no matter the age stay for Rs. 800 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 220 reviews
Cleanliness: 5.71
Service: 8.18
Location: 8.72
Room Quality: 6.67
Amenities: 6.7
Value for Money: 6.66
Food and Beverage: 6.71
Overall Experience: 6.68
N
Neetu • family_with_children • in
10
2026-04-02 • via Nuitee
R
Roy • family_with_children • in
10
Good stay
Pros:

Spacious rooms
Good staff
Helping and prompt people
Quick room service

Cons:

Can be more clean bathrooms than now

2026-03-17 • via Nuitee
H
Hemansu • family_with_children • in
8
Pleasant n peaceful
Pros:

Location

Cons:

Ambience

2026-02-26 • via Nuitee
A
Abhishek • extended_group • in
10
2026-02-24 • via Nuitee
A
Amit • family_with_children • in
9
2025-09-29 • via Nuitee
B
Bedi • family_with_children • us
10
2025-07-27 • via Nuitee
R
Rajnish • group • in
5
Stayed one day but was charged for two-day on the pretext that no reduction of booking days allowed
Cons:

Not much customer friendly.

2025-05-09 • via Nuitee
G
Gopal • family with young children • in
1
Bad
Pros:

Nothing to like there

Cons:

Staff, bed, no proper response from the hotel team for any query

2025-04-21 • via Nuitee
V
Vikram • family with young children • in
6
Pleasant
Pros:

Food in the restaurant is delicious

Cons:

Over priced , location , rooms are just ok , lift is terrible

2025-03-07 • via Nuitee
A
Abhinav • family with young children • ca
8
Very good
2025-03-04 • via Nuitee
K
Katti • solo traveller • gb
9
Very friendly and helping, good location, very quiet place
Pros:

Okay, tasty, good choices

Cons:

More varieties of breakfast, the lift needs makeup, garden furniture needs attention

2025-02-15 • via Nuitee
A
Ashutosh • solo traveller • gb
5
The hotel is definitely not a four star property as its suggested, although rooms are spacious.
Pros:

Room was spacious and restaurant was very accommodating.

Cons:

Reception was not helpful, phone in the room was not working due to which they were hearing incorrect orders, lift on the floor had switches not working to go downstairs so had to take stairs to go down.

2024-12-13 • via Nuitee
D
Deepak • family with young children • ae
8
Very good
2024-12-03 • via Nuitee
A
Akshit • group • in
6
Pleasant
2024-11-07 • via Nuitee
R
Randive • family with young children • in
7
Good
2024-11-04 • via Nuitee
P
Pijush22 • family with young children • in
1
Bad
2024-10-28 • via Nuitee
P
Pijush22 • family with young children • in
1
Bad
2024-10-28 • via Nuitee
A
Ajay.ks • young couple • mu
9
Nice stay
Pros:

Walking distance to Maa

All shops nearby

Cons:

Lift was a bit smelly

Still using traditional door keys

2024-09-27 • via Nuitee
S
Sumanta • family with young children • in
4
Disappointing
Pros:

Location

Cons:

Facilities

2024-09-16 • via Nuitee
D
Dheeraj • group • in
6
Ok to stay not that value for money
Pros:

Location

Cons:

Cleanniness

2024-08-25 • via Nuitee