Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Great location
Rooftop amenities
Cons:
Issues with digital access
No onsite staff
Misleading promotional images

Categories

Cleanliness
8.55
Clean modern and very clean rooms were mentioned, but issues with the digital key and lack of onsite staff affected the perception.
Service
8.75
Staff were responsive to queries via text, but the lack of onsite assistance and issues with the app affected the overall experience.
Location
9.05
Great location mentioned multiple times, close to everything.
Room Quality
8.35
Room quality was good but misleading images regarding balconies and several issues with digital access negatively impacted rating.
Amenities
8.55
Rooftop pool and cleanliness highlighted positively, but digital key system issues were a concern.
Value for Money
8.45
The quality and amenities were appreciated, but issues with access affected value perception.
Food and Beverage
8.55
Not mentioned in reviews; assumed standard quality for this hotel tier.
Overall Experience
8.55
Generally enjoyable stay, with mixed feedback regarding the experience due to access and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:03

Property Description

Rooftop Pool and Washing Machine
The highlight of Rambla at Story House is undoubtedly its rooftop pool, offering guests a refreshing escape with stunning views of the city. Additionally, the convenience of having a washing machine in each unit allows for a hassle-free stay.

Family Rooms and Disabled Guest Facilities
Catering to all types of guests, the aparthotel provides spacious family rooms and facilities for disabled guests, ensuring a comfortable and inclusive experience for everyone.

Fully Equipped Kitchenette and Sun Terrace
Each accommodation is equipped with a fully equipped kitchenette, ideal for guests looking to prepare their own meals. Moreover, the sun terrace offers a relaxing spot to unwind and soak up the sun.

Book your stay at Rambla at Story House for a memorable and convenient retreat in Brisbane.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 207 reviews
Cleanliness: 8.55
Service: 8.75
Location: 9.05
Room Quality: 8.35
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.55
Overall Experience: 8.55
E
EBest family_with_children gb
10
2026-02-11 via Nuitee
M
Macknak family_with_children au
10
2026-02-10 via Nuitee
C
Courtney couple gb
7
2026-02-10 via Nuitee
M
Michelle couple at
10
2026-02-09 via Nuitee
D
Dean solo_traveller au
10
2026-02-09 via Nuitee
O
Omid couple au
8
Very good location and highly recommended
2026-02-08 via Nuitee
S
Stella solo_traveller de
8
Pros:

Sauber, tolle Amenities auf dem Dachgeschoss.

2026-02-08 via Nuitee
P
Palauni Lefu family_with_children au
10
2026-01-31 via Nuitee
F
Fiona family_with_children au
7
Pros:

Location

Cons:

Obtaining digital key was troublesome. Prefer reception with people.

2026-01-30 via Nuitee
A
Albert Wallace solo_traveller nz
8
2026-01-29 via Nuitee
L
Lynn solo_traveller gb
10
Great location, beautiful facilities.
Pros:

The location was great for going into the city and close enough to the airport as well.

Cons:

The only issues I had… I couldn’t use the digital key app (it wouldn’t work for some reason), so the code wasn’t too obvious in the emails. There was a text that came out before my stay… it would be handy to have this sent out too.

The other issue was the day I arrived there was a game on at the stadium, so roads were closed and things. Managed to find my way through though.

2026-01-29 via Nuitee
T
Trevor family_with_children au
9
2026-01-28 via Nuitee
L
Leanne couple au
9
Cons:

it was missing some cleaning supplies (eg. dishclothes).

2026-01-27 via Nuitee
S
sandra couple au
9
Very large clean rooms, full sized kitchenette , great location for events at the Gabba.
Pros:

Next door to the Gabba

Cons:

No coffee machine

2026-01-26 via Nuitee
B
Beech solo_traveller au
10
I've stayed here before and I will stay here again!
Pros:

I have stayed before and I will stay again. This place is great, the rooms are clean and well appointed and the location is perfect

Cons:

The electronic key system is a let down. It only works sporadically.

2026-01-26 via Nuitee
M
Michael couple id
10
2026-01-26 via Nuitee
V
VinnC family_with_children au
9
Pros:

Fantastic Place to Stay

2026-01-26 via Nuitee
E
Edrich family_with_children au
8
2026-01-25 via Nuitee
M
Miranda couple nl
9
Mooi appartement met goede verbinding naar stadscentrum met de city cat
Pros:

Ruim appartement, goede faciliteiten als rooftop zwembad

Cons:

Tijdens onze 4 overnachtingen is de kamer niet een keer schoongemaakt, geen schone handdoeken etc.

2026-01-23 via Nuitee
E
Ellie couple gb
10
Wonderful
Pros:

Everything

2026-01-23 via Nuitee