KSL ESPLANADE HOTEL with HOT SPRING

Hotels
8.6 (3084 reviews)
No. 1, Persiaran Bestari 2/KS09, Bandar Bestari , Klang , my

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location near shopping mall
Good amenities for kids
Cons:
Cleanliness issues
Slow service during busy times
Limited food variety
Parking confusion

Categories

Cleanliness
8.18
Several reviews mention cleanliness, but there are also concerns about stains and dust.
Service
9.15
Many reviews highlight friendly and helpful staff, contributing positively to the experience.
Location
8.69
The hotel is conveniently located near a shopping mall, though some mention it being a bit far from town.
Room Quality
8.64
Rooms are noted as clean, comfortable, and spacious, contributing to a good stay.
Amenities
8.67
Amenities like the kids' pool and spa services are positively received.
Value for Money
8.13
Some reviews suggest that while experiences are good, value for money could be better.
Food and Beverage
8.18
Feedback on food varies, with some enjoying breakfast while others find it lacking in variety.
Overall Experience
9.15
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:39

Property Description

Outdoor Swimming Pool & Fitness Centre
KSL Esplanade Hotel offers a refreshing outdoor swimming pool and a well-equipped fitness centre for guests to stay active and rejuvenated during their stay.

Restaurant & Bar
Guests can indulge in delicious meals at the on-site restaurant and unwind with a drink at the bar while taking in the city views at KSL Esplanade Hotel.

Children's Playground & Kids' Club
Families travelling with children will appreciate the children's playground and kids' club available at the hotel, providing entertainment and fun activities for the little ones.

Experience luxury and relaxation at KSL Esplanade Hotel with hot spring facilities, top-notch amenities, and exceptional service. Book your stay now for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3084 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 9.15
C
Chee couple my
8
2026-05-09 via Nuitee
K
kok couple my
8
2026-05-08 via Nuitee
S
Saudah solo_traveller my
10
2026-05-08 via Nuitee
A
Adah extended_group my
10
2026-05-06 via Nuitee
A
Aina couple my
8
2026-05-06 via Nuitee
M
Mohammad farid couple my
8
2026-05-05 via Nuitee
N
Nurul solo_traveller my
9
Pros:

Family room - the double-dacker bed for kids

Swimming pool for kids. My kids really enjoy

Easy access to KSL mall

Cons:

Need to put bidet in the lobby's toilet. Necessary for Malaysian 🙂

There are uncomfortable smell in our family room.

2026-05-04 via Nuitee
B
BnbHunter solo_traveller my
9
Cons:

The TV can't open YouTube n no free channels available on the LG TV

2026-05-03 via Nuitee
N
Nur Atikah couple my
7
good
Pros:

nice view and good service

Cons:

i booked a room that comes with coffee maker but i didn’t get any . and during my arrival there’s panties on the hairdryer that wasn’t mine . but to avoid any issues i just take it and throw it into the rubbish bin. but hope after this can be more alert with the room before guest arrives.

2026-05-03 via Nuitee
I
Izzah couple my
8
2026-05-03 via Nuitee
R
Raja family_with_children my
6
Need to to tally info on apps
Pros:

The greeny view. Smooth check in, friendly staff at counter. Very clean and tidy.

Cons:

This feedback is provided with the intention of supporting quality enhancement and continuous improvement. Aircond need to be service, temp 16c full blow but not cool. Parking stated in booking apps pricing include extras which is one parking spot for one vehicle however during check in being told need to park at public parking with charge. Check out on apps stated 12pm-1pm but at counter stated before 12pm.

2026-05-02 via Nuitee
K
KHAI YIONG couple my
8
2026-05-02 via Nuitee
A
azizi family_with_children my
8
Pros:

Cleanness and near to the mall

Cons:

The swimming pool almost full
Kids club close (1 year +)
Parking so so
Sauna need to pay per head

2026-05-02 via Nuitee
T
Tushentan couple my
10
2026-05-01 via Nuitee
S
Sheng Ming family_with_children tw
6
2026-04-30 via Nuitee
S
Sheng Ming family_with_children tw
5
2026-04-30 via Nuitee
W
Wahidah solo_traveller my
10
2026-04-29 via Nuitee
G
Ginnee family_with_children my
10
Pros:

FAMILY ROOM

Cons:

THERE IS NO AIR-COND AT CORIDOR & LIFT

2026-04-27 via Nuitee
S
Sundaramoorthi solo_traveller ae
10
2026-04-27 via Nuitee
H
hazique solo_traveller my
10
2026-04-26 via Nuitee