KSL ESPLANADE HOTEL with HOT SPRING

Hotels
8.6 (3285 reviews)
No. 1, Persiaran Bestari 2/KS09, Bandar Bestari , Klang , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Great location near shopping mall
Good amenities for kids
Cons:
Cleanliness issues
Slow service during busy times
Limited food variety
Parking confusion

Categories

Cleanliness
8.18
Several reviews mention cleanliness, but there are also concerns about stains and dust.
Service
9.15
Many reviews highlight friendly and helpful staff, contributing positively to the experience.
Location
8.69
The hotel is conveniently located near a shopping mall, though some mention it being a bit far from town.
Room Quality
8.64
Rooms are noted as clean, comfortable, and spacious, contributing to a good stay.
Amenities
8.67
Amenities like the kids' pool and spa services are positively received.
Value for Money
8.13
Some reviews suggest that while experiences are good, value for money could be better.
Food and Beverage
8.18
Feedback on food varies, with some enjoying breakfast while others find it lacking in variety.
Overall Experience
9.15
Overall satisfaction is high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:39

Property Description

Outdoor Swimming Pool & Fitness Centre
KSL Esplanade Hotel offers a refreshing outdoor swimming pool and a well-equipped fitness centre for guests to stay active and rejuvenated during their stay.

Restaurant & Bar
Guests can indulge in delicious meals at the on-site restaurant and unwind with a drink at the bar while taking in the city views at KSL Esplanade Hotel.

Children's Playground & Kids' Club
Families travelling with children will appreciate the children's playground and kids' club available at the hotel, providing entertainment and fun activities for the little ones.

Experience luxury and relaxation at KSL Esplanade Hotel with hot spring facilities, top-notch amenities, and exceptional service. Book your stay now for a memorable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3285 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 8.18
Overall Experience: 9.15
J
Jayanti couple my
9
2026-07-02 via Nuitee
N
Nor Sarfinah couple my
9
2026-07-01 via Nuitee
K
Kamisah family_with_children my
6
So so, ok lah
Pros:

xxxx

Cons:

I stay on Jun 28 / 1 nt sty check out same day at abt 7.45pm due to the football tournament end up early. To my suprise on Jun 29, I rcvd call abt 3pm asking whether I've already chk out.FYI, we didn't rcvd any receipt of stay no doublt fulllpaid online.However, they did refund back the wheelchair of MYR 100.So:

2026-06-29 via Nuitee
L
Lai Wui solo_traveller my
9
2026-06-29 via Nuitee
N
Nor azinawati solo_traveller my
8
2026-06-29 via Nuitee
N
NOR KAMAL AFFAN solo_traveller my
8
2026-06-29 via Nuitee
S
SIEW HOON couple my
8
2026-06-28 via Nuitee
T
Thwiya couple my
10
Worth it
Pros:

The stay packages are fantastic especially the San Onsen

Cons:

the travelling was bit off

2026-06-28 via Nuitee
R
Rajan couple my
9
Very nice. Frequently staying here. The rooftop bar 👍
Pros:

Value for money

Cons:

NA

2026-06-28 via Nuitee
A
azrina couple my
10
2026-06-27 via Nuitee
H
hasliza couple my
10
Terbaik
Pros:

Lokasi yg strategic, hotel selesa bilik bersih, makan sedap

2026-06-27 via Nuitee
S
Sigrid solo_traveller de
9
2026-06-27 via Nuitee
H
Hui Qing couple my
10
Great stay with a unique experience
Pros:

The room was clean and spacious, and the air conditioning was cold. Water pressure was great and service by the staff was friendly and attentive. The onsen is a unique experience and the in-house spa massage was good. I ordered room service for a snack and it tasted great. There is a 7 Eleven in the lobby as well for any last minute shopping/snacks. The mall it is connected to is pretty bare bones, but they do have some restaurants and shops open.

Would definitely come back to try Sora next time!

Cons:

The parking can be confusing. Only level 3 and level 3M is able to access directly to the hotel, which is in the multilevel parking. However only level 3 is able to access the hotel as the exits on level 3M are all locked.

It is a bit far from other shops in the area requiring transport, however the hotel itself is well equipped with a mall, convenience store, and restaurants like Sora where you don’t necessarily need to leave the hotel to specially access.

2026-06-25 via Nuitee
A
Ammar couple my
10
2026-06-25 via Nuitee
V
Voon couple my
7
acceptable
Pros:

got onsen

Cons:

theres cockroach, lock is broken

2026-06-24 via Nuitee
G
Ginnee solo_traveller my
9
Pros:

near for meet client

Cons:

nil

2026-06-23 via Nuitee
N
Nurhalimatul Saadiah couple my
10
Pros:

Makanan okay , swimming pool okay best . Bilik best . Hotel wangi .

Cons:

Onsen spring untuk lelaki tak berapa selessa . Staff entrance tak ramah dan customer onsen agak tidak privasi sebab mandi tanpa seurat benang di hotspring

2026-06-23 via Nuitee
M
MOHAMAD solo_traveller my
9
2026-06-22 via Nuitee
A
Amira Atika couple my
8
2026-06-22 via Nuitee
S
Shairazi family_with_children my
9
Enjoy
Pros:

Swimming pool and staff

Cons:

Put kiblat direction in the room

2026-06-22 via Nuitee