KSL Hot Spring Resort

Hotels
Independent
8 (2192 reviews)
31, Jalan Kangkar Tebrau, Taman Daya, Johor Bahru, Johor, 81100 , Johor Bahru , MY

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Limited breakfast options
Cleanliness issues

Categories

Cleanliness
7.64
Some reviews mention cleanliness issues, like sheets being yellow and a strong deodoriser smell.
Service
9.11
Staff were very friendly and accommodating, ensuring a pleasant experience despite other drawbacks.
Location
8.15
Location is quiet and relaxing, although some noted the distance to eateries.
Room Quality
8.6
Rooms were generally clean and well-furnished, contributing to a comfortable stay.
Amenities
7.63
Improvements needed, such as better breakfast options and seating in the hot spring area.
Value for Money
8.09
Considered worth the money by some, but others felt they could find better options for the same price.
Food and Beverage
6.64
Breakfast options were criticized; limited variety and issues with breakfast access.
Overall Experience
8.11
Overall a good experience with some notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:16

Property Description

Indulge in a luxurious retreat at KSL Hot Spring Resort, where relaxation and sophistication meet.

Spa and Recreation
Unwind and rejuvenate at our full-service spa, or take a refreshing dip in the outdoor pool. For those who enjoy staying active, our fitness center and sauna provide the perfect balance of recreation and relaxation.

Dining Experience
Savor delightful meals at our on-site restaurant or grab a quick snack at the café. Don’t miss out on our daily buffet breakfast, offering a wide variety of options to kickstart your day.

Comfort and Connectivity
Our 308 air-conditioned rooms come equipped with modern amenities including minibars, flat-screen televisions, and complimentary Wi-Fi to keep you connected throughout your stay. Enjoy the comforts of home with private bathrooms featuring complimentary toiletries.

Your perfect getaway awaits—book your stay at KSL Hot Spring Resort today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

Location

Guest Reviews

8
Based on 2192 reviews
Cleanliness: 7.64
Service: 9.11
Location: 8.15
Room Quality: 8.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 8.11
N
NUR couple my
10
2026-02-25 via Nuitee
M
Mat Rozani solo_traveller my
6
2026-02-24 via Nuitee
P
phang yong xiang couple sg
10
Pros:

The spa

2026-02-23 via Nuitee
X
XUEJIAO couple my
8
2026-02-23 via Nuitee
A
Aasiya couple nl
7
Pros:

Het is een aanrader

2026-02-22 via Nuitee
F
Firdaus Haziq extended_group my
9
2026-02-14 via Nuitee
N
Nurul Hidayah couple my
6
2026-02-13 via Nuitee
K
Khairul Faiz solo_traveller my
8
2026-02-13 via Nuitee
H
Harith Syahmi solo_traveller my
10
2026-02-13 via Nuitee
W
WANG couple my
5
Pros:

一般

Cons:

洗澡的感受非常差,水流非常小,也没有洗脸巾

2026-02-12 via Nuitee
extended_group my
8
Pros:

I think the facilities there exceed my expectation. There are swimming pool, gym, and one small convenience store. Unfortunately, I couldn't make it to the Spa (because I was busy that time).

Cons:

I left my Montigo cup (engraved my name there). But, none of the staff contact me or put some notice for loss items. So sad. And I think the staff shoud have warmer welcoming gesture for the guests.

2026-02-12 via Nuitee
D
Dewi couple id
7
2026-02-10 via Nuitee
D
Diana couple sg
3
I will never Go back to KSL HOT Spring
Pros:

Only the rooms inside not too bad.

Cons:

The so called hot spring was not there it was a very small jacuzzi, the other cold pools not working... Area was very dirty and disgusting, no person was around, sauna also not working, no instructions and when went down to reception for help...they can't be bothered. Very disappointing. The TV on the room terrible, no smart TV and no other channels, like the other hotels. Location very isolated, no shops, no food place. Even the swimming pool have to share with the residences, very dirty also.

2026-02-09 via Nuitee
N
Nur couple sg
7
2026-02-08 via Nuitee
T
Tong Wei solo_traveller my
8
2026-01-31 via Nuitee
A
Ah Lan couple sg
7
short stayca
Pros:

great and comfortable bed, room is very spacious, good view and aircon is cool.

Cons:

room light is too dim & toilet seat is detached

2026-01-31 via Nuitee
J
Joumil solo_traveller my
8
2026-01-29 via Nuitee
M
Marline solo_traveller my
8
A property worth the stay but not to dine
Pros:

Room was clean and comfortable, bathroom was also clean. price paid for the room was justified for the overnight stay. Staffs were also friendly and helpful. Will definitely return for a longer stay.

Cons:

Breakfast was not worth the money, mushroom soup was thick and powdery, everything was cold, nothing commendable about the breakfast spread, in fact ended up having an upset stomach after the cold breakfast. Definitely not recommended to have their breakfast in the future.

2026-01-27 via Nuitee
V
Vinson couple sg
10
Nice
Pros:

Great

Cons:

Super service

2026-01-24 via Nuitee
S
Shijun couple sg
6
2026-01-23 via Nuitee