THE MOON Atami

Hotels
6 (8 reviews)
渚町 , Atami , jp

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Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Non-smoking throughout
Fire extinguishers
Contactless check-in/check-out
Television in common areas
Free wired internet
Internet access
Japanese garden

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Poor cleanliness
Unsatisfactory value for money

Categories

Cleanliness
4.14
Multiple reviews mention dirtiness and lack of maintenance.
Service
7.11
Some positive comments about responsiveness and politeness, but overall service was noted as lacking.
Location
8.15
Convenient location near attractions and amenities.
Room Quality
5.1
Mixed feelings; some described rooms unfavorably, while one mentioned spaciousness.
Amenities
7.13
Amenities described as acceptable, though expectations for ocean views were unmet.
Value for Money
4.09
Multiple reviews indicated poor value for price paid.
Food and Beverage
6.14
Not specifically mentioned; treated as standard quality for this hotel tier.
Overall Experience
6.11
Overall sentiment was mixed; some had good experiences while others felt disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:01

Property Description

Stunning Beach Proximity
Embrace the calming vibes of Atami Sun Beach just steps away from our hotel.

Convenience & Comfort
Enjoy the ease of luggage storage and the luxury of non-smoking rooms with free WiFi.

Homely Amenities
Experience the convenience of a kitchenette in select rooms, complete with a fridge, microwave, and stovetop.

Ready to unwind by the beach and explore the historic sites nearby? Book your stay at THE MOON Atami now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6
Based on 8 reviews
Cleanliness: 4.14
Service: 7.11
Location: 8.15
Room Quality: 5.1
Amenities: 7.13
Value for Money: 4.09
Food and Beverage: 6.14
Overall Experience: 6.11
フン • couple • jp
3
他のところ泊まればよかった
Cons:

階段の足音が気になる値段の割に良くなかった

2026-01-19 • via Nuitee
U
Ulrich Schaefer • solo_traveller • de
3
The Dark Side of the Moon
Pros:

-

Cons:

Kein Personal
Ungepflegter Eindruck
Zimmer war wie eine Möbelausstellung
Sehr schlechtes Preis/Leistungsverhältnis
Keine Erklärung zur Warmwasserbereitung

2025-10-20 • via Nuitee
M
Michael • solo_traveller • de
1
Zu teuer, kein Service, schmutzig und abgewohnt
Pros:

Akzeptable Lage

Cons:

Teilweise verschmutzt, abgewohnt. Bezahlung nur bar, man legt das Geld bei Abreise auf den Tisch, keine Rechnung, kein Personal

2025-10-20 • via Nuitee
Y
YUN-SI • couple • tw
8
花火大會期間非常方便的民宿，大家都還在散場我們就已經回到房間，欣賞散場的人潮，很可惜本來以為海景房可以看到煙火，但實際上可以看到的海只有一點點。
Pros:

民宿回覆的速度非常快，而且非常有禮貌，離花火大會的會場很近，附近的機能也很好，有很多餐廳和便利商店，樓下就有locker和自動販賣機可以使用，房間很大又敞亮，附有三合一的烤箱、微波爐和燒烤機，非常方，雖然是民宿，但還是有把隔天的備品放在門口供我們替換，非常貼心。

Cons:

請注意！這間民宿無論是哪個角度，都不可能可以看到完整的海，請各位不要加購海景房當冤大頭。我就是加購了海景房才覺得蠻失望的，但因為是花火大會期間訂的房間，我也不想在當下反應什麼。

2025-08-17 • via Nuitee
T
Takako • family_with_children • jp
9
とても満足
Pros:

広くてゆったりとしており、内装も綺麗でした。トイレやシャワーも清潔感があり、全体としてとても過ごしやすかったです。素泊まりの気楽さと、海からすぐの立地で、こどもとの海水浴にぴったりでした。また、流れるプールやスパ、ウォータースライダーなどもあるマリンスパあたみへも徒歩圏内で、海だけでなく、プールもたっぷり楽しめました。スタッフの方の対応もとても丁寧で、スタッフが常駐していないとこのとでしたが、とても安心感がありました。こどももとても気に入っていました。また利用したいと思います。

Cons:

廊下や階段がもう少し明るいと良いなと思いました。

2025-08-07 • via Nuitee
L
Linn • young couple • se
1
Bad
Cons:

- the room smelled of cigarette smoke. Someone had obviously been smoking there
- we paid for an ocean view. There was no ocean view, in fact the windows were frosted (probably because they were towards another building and not the ocean)
- the room was dirty, there was a lot of hair left in the shower and bathroom sink
- there was no staff to complain to

2025-04-24 • via Nuitee
S
Simon • young couple • jp
9
Superb
2024-10-19 • via Nuitee
S
Selene • young couple • ca
6
Will not stay here again. Price is too high.
Pros:

There is paid parking opposite to property.

Cons:

The building sign is Nagisa House Atami. The Moon Atami is a printed paper sticking on the window. No elevator. My husband had to carry two big luggages up and down the stairs to the 3rd floor. The layout of the unit is not well planned. Bedroom door sliding against the edge of bed mattress. No table and chairs in living room. Strangely vanity for brushing teeth is in the living room. Initially I was not able to get hot water in the shower. Then I messaged the owner and the answer was that we had to turn on the power in the kitchen and I was being asked why don’t I know such a common thing. Message sounds impolite. We are from North America and didn’t know about that at all. Should it be turn on before the guests arrive?
There is a sign right on the floor at the entrance “ No outdoor shoes”. I only found a 1.5x 2 feet floor mat. I won’t complain if there was a tiled landing area for the guest to take off shoes.

2024-03-16 • via Nuitee