Hotel O Balaji Palace

Hotels
5.2 (55 reviews)
Near vishal nursing home, Tulsi Nagar, Ayodhya, Uttar Pradesh , Ayodhya , in

Children allowed

Facilities

Air conditioning
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Near temples
Cons:
Limited parking
Dirty rooms
Rude staff
Poor amenities
Unclean surroundings

Categories

Cleanliness
3.5
Several guests complained about cleanliness issues, including stained sheets, mould on walls, and dirty bathroom floors.
Service
4.8
Staff behavior received mixed reviews, with mentions of friendliness and cooperation but also rude behavior and arguments during check-in.
Location
5.6
The location received limited positive feedback due to proximity to landmarks like temples, but negative comments about being far from the village and unclean surroundings.
Room Quality
3.8
Guests reported subpar room quality with issues like dirty mattresses, lack of proper cleaning, and no provision of cupboards and hangers.
Amenities
4.1
Many complaints about the lack of amenities like TV, internet, and clean towels, as well as poor water services and no pick-up service.
Value for Money
2.3
Most guests felt the property did not offer value for money due to various issues like cleanliness, amenities, and location.
Food and Beverage
5.8
Food and beverage services had mixed reviews, with some positive mentions but also comments about outsourcing services and lack of variety.
Overall Experience
2
Overall, guests had overwhelmingly negative experiences with the property, citing cleanliness issues, poor amenities, and rude staff behavior.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 09:02

Property Description

Convenient Location
Hotel O Balaji Palace is located near popular attractions such as Ram Mandir and just a short distance from Ayodhya Airport and Faizabad Railway Station.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms with free WiFi access. Unwind and relax while watching your favorite shows on the TV in your room.

Nearby Attractions
Explore the nearby landmarks and attractions easily from our centrally located hotel. Book your stay now and experience the convenience and comfort at Hotel O Balaji Palace.

Important information:

This property will not accommodate hen, stag or similar parties.
Please inform Hotel O Balaji Palace in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.2
Based on 55 reviews
Cleanliness: 3.5
Service: 4.8
Location: 5.6
Room Quality: 3.8
Amenities: 4.1
Value for Money: 2.3
Food and Beverage: 5.8
Overall Experience: 2
R
Rajagopal group in
10
Exceptional
2025-04-09 via Nuitee
S
Sudhakaran family with young children se
1
It is completely fake
Pros:

Fake

Cons:

Fake place

2025-03-29 via Nuitee
M
Mahadevan family with young children in
8
Excellent stay
Pros:

Near to temple and value for money

Cons:

All fine

2025-03-26 via Nuitee
R
Rohit group in
1
Bad
2025-03-21 via Nuitee
V
Virendra group in
5
Passable
Pros:

Room was available for night stay apart from that nothing to like

Cons:

No parking, car can't reach easily to the property.
Maintenance and cleaning is not upto mark

2025-03-18 via Nuitee
A
Anil family with young children in
1
Bad
Pros:

Its far away from temple.No comfort

Cons:

I dont like all the factors in this hotel

2025-03-11 via Nuitee
S
Swamy young couple au
5
Passable
2025-03-10 via Nuitee
T
Tarun family with young children in
1
Bad
Pros:

Cleaning

Cons:

Wrong photos of room shown in app. Hotel is 500 metres from the road where u have to walk.

2025-03-09 via Nuitee
K
Keval with friends in
1
Bad
Pros:

Worst hotel ever. Dirty and unhygienic would be an understatement for this hotel. Sheets were stained , walls had mould, bathroom was the worst and floor was sticky and dirty. Staff was friendly and cooperative though.

Cons:

Worst hotel ever. Dirty and unhygienic would be an understatement for this hotel. Sheets were stained , walls had mould, bathroom was the worst and floor was sticky and dirty. Staff was friendly and cooperative though.

2025-03-08 via Nuitee
B
Basu with friends in
2
Very poor
Pros:

Nothing

Cons:

Everything

2025-03-03 via Nuitee
S
Sudhakaran family with young children se
1
Scam place. Don’t book
Cons:

This is property purely a scam. Please don’t book this one. Else you will be cheated. I have booked this one using bookings.com. Spite of the multiple phone call for confirmation of the reservation with arrival timing, room for provided to different guests.

2025-03-02 via Nuitee
M
Mehta family with young children in
2
Average
Pros:

The surrounding area was very dirty and located very far to village place but closed to Ram mandir and Hanuman Gadhi and that was the best thing for the place .

The facility provided by them was ok .
Food and tea were provided from outsourcing by hotel.

No pick-up service is provided in the worst situation, but they provide a pick drop at the airport through e _auto rickshaw when asked, but charging more .

Hot water service was not good enough with joint service with other rooms .

Water comes outside after bathing, and there are no proper arrangements. Mattresses were not good .

Bed sheets and room cleanliness are not done every day.

No cupboards and hangers to keep the clothes .

Somehow, it's better than dormitory at least occupied in the same room .

Average hotel .

Lots of monkeys were wondering outside and making the surrounding unclean .They spread the garbage on the road and it smells very dirty while coming towards the hotel.The place was not convenient for traveling.

2025-03-02 via Nuitee
G
Gupta family with young children in
1
Worst stay
Pros:

Nothing worst booking on booking.com

Cons:

It was extremely dirty, no TV, no internet no cupboards bathroom was worst than public toilet. Never ever go there

2025-02-27 via Nuitee
K
Krishna young couple ca
2
This property does not meet standard of Booking.com and should not be on this site.
Pros:

I am not a impulsive person but this facility should not be on booking.com. This may tarnish the image of booking.com and does nit meet standard and can not be called hote.

Cons:

Nothing was right about this Property.
1. Location - Not accessible by car.
2. Washroom - very poor condition and very small and filthy. No mirror
3. No towels - on request they say thet don't have any clean towel.
4. Staff - Very rude. Lot of arguments while checking in at midnight. I made online payment before arriving. They say they did not receive. And they could not wait till next Dat though I booked it for next two days. Highly disappointing.

2025-02-25 via Nuitee
K
Kannan group in
1
Absolute DISASTER!
Pros:

The hotel is almost walking distance from the temples - Janmasthan and Hanuman Garhi.

One of the managers was kind enough to allot a different room when we complained about the one that was provided.

Cons:

Getting to the property was a nightmare! The location on booking.com is misleading and takes you to a scary corner of the locality full of barking dogs and screaming/ hostile monkeys. We had to call the hotel 100 times over 2 hours to get some help. There was no help with luggage whatsoever.

The room and bathroom - the linen was dirty with foot prints from the previous guests. The room and the bathroom were filthy, the worst that I have seen in any hotel! To even clean them would take days!

Food - it is about 10 minutes walk from a nearby decent Udupi restaurant and to even wish for a morning tea/ coffee is too much. The receptionist rejected our request for a morning coffee outright.

The location - is between several dilapidated structures in the vicinity of the Janmabhoomi temple. So one should doubt the strength of these structures. Fit to be demolished.

Would not recommend this place to anyone. I would recommend people to stay 4-5 kms away (on the highway) from the temple where there are better hotels.

2025-02-25 via Nuitee
S
Shankar with friends in
3
Poor
2025-02-20 via Nuitee
R
R group in
1
Bad
Pros:

Not good. Not basic facility available

Cons:

No

2025-02-19 via Nuitee
H
Himanshu group in
1
I won’t recommend this hotel to any other guests. I will think twice before booking anything with Booking.com
Pros:

I didn’t like anything about the property.

Cons:

I was a bit late reaching there at the property and i was supposed to get my room ready as soon as i reach there but the staff told me,sir we waited for you at this much time and after that we gave this room to other guests.
How irresponsible they were as my check out time duration was still due,how did they give my room to other guests.
Basic amenities like hot water was not available in one room,I repeatedly told them to fix it but they ignored it.

2025-02-18 via Nuitee
M
Mahendra group in
1
It was a shity stay but I had to do it because one of my companion got sick. No choice.i
Pros:

There was nothing to like. I booked the place online when I got impression that it 4* hotel. These ratings are all made up lies. It should be removed from online booking by booking.com and OYO.

Cons:

There was no breakfast available. They claimed to provide only one towel per room. I paid 5463 rupees per day whereas the same room was given to people for 2500 rupees or less. Bedsheets were dirty rather pillows were filthy. There was no intercom to connect the reception. Hence I had to go downs two floors to talk to them all the time. Washroom sink and toilet was leaking on the floor of washroom. The hot water geyser was not working. Wardrobe was broken and the door set aside. Towards the end of my two nights stay, their behaviour was rude rather bully. They we cooking for some party on the ground floor at main entrance in unsanitary conditions.

2025-02-17 via Nuitee
V
Vijay group in
1
Don’t go with this property at all
Pros:

Third class property, it’s lodge with no facilities but the cost of luxury
The owner is careless

Cons:

Everything

2025-02-12 via Nuitee