Star Inn Hotel

Hotels
6.6 (38 reviews)
6360 NW LOOP 410 , San Antonio , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Cons:
Poor handling of identification
Invasive data collection

Categories

Cleanliness
2.93
Negative sentiments regarding handling of personal identification and poor treatment.
Service
7.4
Standard service quality for this hotel tier but marred by issues with personal information handling.
Location
6.44
Standard location for a hotel of this caliber.
Room Quality
7.89
Standard quality for this hotel tier.
Amenities
7.92
Standard quality for this hotel tier.
Value for Money
5.88
Poor value considering the handling of personal data.
Food and Beverage
7.93
Standard quality for this hotel tier.
Overall Experience
6.4
Overall experience affected by service issues related to personal data.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:46

Property Description

City Views and Outdoor Pool
Star Inn Hotel offers stunning city views and a refreshing seasonal outdoor pool for guests to relax and unwind during their stay.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at the 2-star hotel is equipped with free WiFi, a flat-screen TV, and a fridge, ensuring a comfortable and convenient experience for all guests.

Convenient Location and Helpful Staff
Located just 13 km from SeaWorld San Antonio, with the Alamo and Ripleys Believe It Or Not Museum nearby, Star Inn Hotel's reception provides helpful tips to explore the area, making it the perfect choice for your stay in San Antonio.

Book your stay at Star Inn Hotel now for a memorable experience in San Antonio.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 38 reviews
Cleanliness: 2.93
Service: 7.4
Location: 6.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 5.88
Food and Beverage: 7.93
Overall Experience: 6.4
R
Rosaelia • family_with_children • us
8
2026-01-19 • via Nuitee
G
George • couple • us
10
2025-12-25 • via Nuitee
G
George • couple • us
10
Pros:

Friendly

Cons:

Kept dropping WiFi

2025-12-25 • via Nuitee
P
Pereira da Silva • solo_traveller • us
6
Está boa
Pros:

Gostei da cama

Cons:

Instalação muito velha usada demais e tem uma máquina de gelo que faz barulho a noite toda

2025-12-14 • via Nuitee
A
Amado • solo_traveller • us
2
Will never stay again
Pros:

My venue was across the hi way

Cons:

The shower didn’t work, some lady was working on her truck while I was trying to sleep,the hostess was smoking weed.. horrible 😡

2025-12-07 • via Nuitee
S
Stevenson • solo_traveller • us
10
2025-09-08 • via Nuitee
V
Viviana • family_with_children • us
1
Pésima
Pros:

Nada

Cons:

Me pidieron dejar mi identificación en la recepción por todo el tiempo de mi estadía y también exigieron dinero en efectivo, no podía pagar en tarjeta de nunca forma. Además me sacaron copia de mi licencia y al preguntar solo guardaron la copia y no respondieron… cómo puedo manejar en Dan Antonio, si me toca dejar mi licencia en el hotel, aparte que me preguntaron datos muy personales como si seguro social completo y el de toda mi familia. Un abuso completo!!

2025-07-31 • via Nuitee
_
_ • review category business travellers • us
10
Exceptional
2025-06-12 • via Nuitee
_
_ • young couple • us
10
Exceptional
2025-05-05 • via Nuitee
A
Abel • family with young children • us
2
Very poor
2025-05-04 • via Nuitee
D
Dart • review category business travellers • us
10
Exceptional
Pros:

It was Good

2025-04-01 • via Nuitee
J
Jessica • young couple • us
1
I checked out within 30 minutes i basically paid for nothing since there was no refund available.
Pros:

Nothing

Cons:

There were roaches and the curtains had no privacy from the window.

2024-10-28 • via Nuitee
B
Brittany • young couple • us
3
Awful
Pros:

NOTHING

Cons:

The whole facility. Used to stay here a while back, it’s been a few years since our last stay but since then this place is ran down. It’s outdated but that hasn’t changed, the thing that is disgusting is the roaches in this place. Never use to have that problem before and now it’s bad. Also all the riff raft hanging around this place is very sketchy.
Will never be staying here again.

2024-06-14 • via Nuitee
T
Teresa • family with young children • us
5
You get what you pay for
Pros:

Cheaper price

Cons:

Roaches, room smelled bad like marijuana and this is definitely a motel.

2023-08-01 • via Nuitee
M
Miguel • solo traveller • us
6
Pleasant
2023-06-17 • via Nuitee
R
Rodriguez • solo traveller • us
1
Bad
2023-06-13 • via Nuitee
S
Serda • solo traveller • us
7
Good
Pros:

Easy access to highway eats an drinks close by100 feet away

Cons:

Noisey dirty corrosion walls still tub set up in shower tubs have been band from hotels.

2023-06-08 • via Nuitee
J
Juan • solo traveller • us
7
Good
2023-06-02 • via Nuitee
J
Joe • young couple • us
4
this was the second worst hotel we’ve stayed in in San Antonio.
Pros:

location was good for our trip. check in was okay and the lady was pleasant but had to leave cash security deposit before key was issued.

Cons:

seemed a little shady. folks just hanging around outside., homeless man camped in the edge of the property. Man standing outside smoking in the only open parking space at 130am. bed felt like plywood. secondary security lock on door was missing.

2023-05-29 • via Nuitee
S
Sanchez • young couple • us
10
Exceptional
Pros:

Great motel to stay in 🙂

Cons:

I like the location, room size, friendly staff

2023-05-28 • via Nuitee