RedDoorz @ Isabelle Tourist Hotel Hinatuan

Hotels
RedDoorz
6.7 (29 reviews)
T. Canedo St., Hinatuan, Surigao Del Sur , Hinatuan , ph

Facilities

Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Cons:
Uncomfortable stay
Dirty and smelly
Water heater did not work
Small room
Did not stay for the entire booking

Categories

Cleanliness
3.41
Bathroom is dirty, room is smelly.
Service
8.38
Standard service quality for a hotel of this rating.
Location
8.42
Standard quality for this hotel tier.
Room Quality
3.87
Small room, very uncomfortable stay.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
6.86
Disappointing due to issues with the extra bed charge despite not staying.
Food and Beverage
8.41
Standard quality for this hotel tier.
Overall Experience
5.88
Very uncomfortable stay, significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:46

Property Description

Welcome to RedDoorz @ Isabelle Tourist Hotel Hinatuan!

Family-Friendly Accommodation: Our hotel offers comfortable family rooms perfect for your getaway.

Convenient Amenities: Enjoy air conditioning and a flat-screen TV in all our rooms for a relaxing stay.

Exceptional Service: Our multilingual staff is available 24/7 at the front desk to assist you with any information you may need.

Experience convenience and comfort at RedDoorz @ Isabelle Tourist Hotel Hinatuan. Book your stay now for a memorable vacation!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.7
Based on 29 reviews
Cleanliness: 3.41
Service: 8.38
Location: 8.42
Room Quality: 3.87
Amenities: 8.4
Value for Money: 6.86
Food and Beverage: 8.41
Overall Experience: 5.88
O
Oliver family_with_children nl
3
Cons:

We book 4 rooms we get only 3 rooms

2026-06-04 via Nuitee
E
EBONER BIBMER family_with_children ph
7
good
Pros:

IT IS nice for traveler's who has pupose in that area who needs only sleepover.

Cons:

Non so far.

2026-06-02 via Nuitee
C
Carina family_with_children ph
2
Would not recommend especially for families.
Pros:

One thing I like about the property was the aircon. It was very cold. The beds were also okay.

Cons:

Mostly everything. The front desk upon entry was not appealing for a Red Doorz property. The toilet bowls had brown marks all over. The comfort room door is broken with a shower curtain to make it all “better”. It also has a very odd smell all over the room. Smells like pee or something.

2025-12-29 via Nuitee
V
Virgie family_with_children gb
5
2025-11-30 via Nuitee
V
Virgie extended_group gb
4
2025-11-13 via Nuitee
J
Jit extended_group in
8
Nice
2025-07-28 via Nuitee
A
Albert extended_group us
2
Uncomfortable stay. Smelly and Dirty. DID NOT REFUND ME FOR THE EXTRA BED EVEN WE DID NOT STAY FOR THE SECOND DAY.
Pros:

Nothing

Cons:

Small room. Dirty and smelly. Water heater did not work. Has to leave the next day and did not stay for the entire booking. Very uncomfortable stay. Bathroom is dirty.

2025-07-11 via Nuitee
N
Neneng young couple ca
3
Poor
2025-01-03 via Nuitee
J
Jasfer solo traveller ph
8
value for your money
Pros:

The accommodation is near the enchanted river. The room has good air-conditioning.

Cons:

nothing much

2024-11-24 via Nuitee
J
James group ph
8
Very good
2024-11-06 via Nuitee
J
James family with young children ca
1
Not comfortable
Pros:

Location

Cons:

Non functioning airconditioner
Dirty toilets
No toilet paper
Lots of mosquitoes

2024-11-03 via Nuitee
J
Jenylyn with friends ph
6
Kudos to the accommodating staff, we somehow tolerate our stay
Pros:

Only the accommodating staff

Cons:

The location is quite chaotic as there’s noises everywhere

2024-10-22 via Nuitee
J
Jenylyn with friends ph
5
Passable
Pros:

Only the accommodating staff

Cons:

There’s noises everywhere, no blower/hair dryer

2024-10-22 via Nuitee
Y
Yumol family with young children ph
8
It was comfortable for a barkada room
Pros:

Affordable and safe

2024-09-02 via Nuitee
M
Marlon review category business travellers ph
4
Disappointing
Cons:

The room smells bad, with incomplete amenities. No Pest Control. More mosquitoes in the room. Comfort room doors are not suitable. Advertised Images do not fit on the actual.

2024-07-30 via Nuitee
N
Necipura family with young children us
9
Convenient place
Pros:

Convenient to tourist attraction.
Close to stores,market and restaurants.

Cons:

AC initially not working well

2024-06-23 via Nuitee
R
Rolynita family with young children au
9
Superb
2024-05-01 via Nuitee
R
Rhea family with young children at
8
Its fine for short vacation not recommended for long stay
Pros:

All are near to buy restaurant

Cons:

The wifi they always shutdown no connection you should have data

2024-04-22 via Nuitee
P
Peter young couple ph
6
Pleasant
Pros:

Location big bed

Cons:

Hotel charged more than total price booked 400.peso

2023-11-13 via Nuitee
S
Sheila family with young children dk
5
Passable
2023-08-26 via Nuitee