M Hotel Kigali

Hotels
8.2 (698 reviews)
KN 1 Avenue Kiyovu , Kigali , rw

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality
Some amenities not fully functional

Categories

Cleanliness
8
Rooms were mostly clean, though a few mentioned issues.
Service
8.5
Staff were described as friendly and supportive.
Location
8.5
Excellent location, close to the city center.
Room Quality
8.5
Rooms were spacious and comfortable.
Amenities
8.3
Amenities present but some issues with spa and food.
Value for Money
8
Good value for the provided services.
Food and Beverage
7.5
Food quality was disappointing, particularly in the kitchen.
Overall Experience
8.3
Overall enjoyable stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:31

Property Description

Luxurious Accommodation with Stunning Views
M Hotel Kigali offers a 4-star experience with an outdoor pool, fitness center, and garden. Enjoy pool views from every room, along with a terrace and bar access. The hotel provides modern amenities including air conditioning, flat-screen TVs, and private balconies overlooking the city. Indulge in delicious African, Chinese, and Indian cuisine at the on-site restaurant, with options for vegetarian and vegan guests. Conveniently located near Niyo Arts Gallery and Kigali Centenary Park, the hotel also offers a 24-hour front desk, airport transfers, and free WiFi. Experience comfort and convenience at M Hotel Kigali. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.2
Based on 698 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 8.3
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.3
M
Mike • solo_traveller • za
8
2026-07-18 • via Nuitee
C
Chinwe • couple • gb
10
2026-07-16 • via Nuitee
D
Dorcas • solo_traveller • rw
9
2026-07-16 • via Nuitee
R
Robert • solo_traveller • ke
9
2026-07-15 • via Nuitee
O
Oniwe • solo_traveller • us
9
2026-07-15 • via Nuitee
O
OLAYINKA • couple • um
10
GREAT
Pros:

FANTASTIC

2026-07-14 • via Nuitee
G
guillaume • solo_traveller • fr
9
Pros:

99%

Cons:

Le bruit du ventilateur pour dormir

2026-07-13 • via Nuitee
S
Shakeeb • solo_traveller • jo
8
2026-07-12 • via Nuitee
D
Dominique • solo_traveller • ca
9
2026-07-12 • via Nuitee
M
mohamed fahmy • solo_traveller • eg
10
2026-07-10 • via Nuitee
Z
Zenebe • couple • us
10
2026-07-10 • via Nuitee
W
Wright • couple • au
9
Good hotel to stay in Kigali- excellent value for money
Pros:

Many areas of this hotel to like: the swimming pool is located on the sunny side of the building so very pleasant. The bar and dinning menu that we tried was very good. The rooms were spacious and clean and there was lots of hot water for showers. Staff were very friendly.

Cons:

What could have been better was the service time - we waited for a long to time every time we orderd a meal. But as I have said the meals were delicious. We didn't use the spa area as it was additional cost.
The location was not easily within walking distance of restaurnats/shops but I don't know if anywhere in Kigali really satisfies this requirement.

2026-07-09 • via Nuitee
C
Coffie • solo_traveller • gh
10
I had a wonderful stay—comfortable, relaxing, and truly enjoyable.
Pros:

I liked how clean, spacious, and well-maintained it was. The location and overall ambiance really stood out to me.

Cons:

I like everything

2026-07-09 • via Nuitee
B
Bamitale • solo_traveller • ng
9
My beautiful experience
Pros:

I love every bit of it. From the pickup to the courteous staff to the clean rooms and wonderful meals

Cons:

I love ❤️ everything about the hotel

2026-07-09 • via Nuitee
M
Michael • solo_traveller • za
9
2026-07-08 • via Nuitee
K
Kenneth • couple • ca
10
2026-07-05 • via Nuitee
M
mohamed fahmy • solo_traveller • eg
10
2026-07-04 • via Nuitee
K
Kevwe Sylvia • solo_traveller • ng
9
Really comfortable
Pros:

The rooms were spacious. Good variety breakfast

Cons:

Delay from the staff during checking in

2026-07-04 • via Nuitee
C
Connie • couple • us
10
Pros:

Everyone was very nice. It was clean.

2026-07-04 • via Nuitee
D
Dominique • solo_traveller • ca
9
Pros:

Grande chambre avec bureau et divan.
Resto avec nourriture de qualité et excellent service.
Terrasse et piscine agréables.

Cons:

Fenêtres peu insonorisées.

2026-07-01 • via Nuitee