M Hotel Kigali

Hotels
8.2 (713 reviews)
KN 1 Avenue Kiyovu , Kigali , rw

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality
Some amenities not fully functional

Categories

Cleanliness
8
Rooms were mostly clean, though a few mentioned issues.
Service
8.5
Staff were described as friendly and supportive.
Location
8.5
Excellent location, close to the city center.
Room Quality
8.5
Rooms were spacious and comfortable.
Amenities
8.3
Amenities present but some issues with spa and food.
Value for Money
8
Good value for the provided services.
Food and Beverage
7.5
Food quality was disappointing, particularly in the kitchen.
Overall Experience
8.3
Overall enjoyable stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:31

Property Description

Luxurious Accommodation with Stunning Views
M Hotel Kigali offers a 4-star experience with an outdoor pool, fitness center, and garden. Enjoy pool views from every room, along with a terrace and bar access. The hotel provides modern amenities including air conditioning, flat-screen TVs, and private balconies overlooking the city. Indulge in delicious African, Chinese, and Indian cuisine at the on-site restaurant, with options for vegetarian and vegan guests. Conveniently located near Niyo Arts Gallery and Kigali Centenary Park, the hotel also offers a 24-hour front desk, airport transfers, and free WiFi. Experience comfort and convenience at M Hotel Kigali. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.2
Based on 713 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 8.3
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.3
W
Walker • family_with_children • us
10
Great staff
Pros:

Everything

Cons:

Nothing really

2026-07-25 • via Nuitee
I
Ingvild • solo_traveller • no
9
2026-07-24 • via Nuitee
אמיר • couple • il
9
2026-07-23 • via Nuitee
B
Bernard • solo_traveller • ng
9
I love it. Great view and breakfast varieties.
Pros:

The view, environment and the general attitude of the staff was good.

Cons:

Thw wifi sometimes slows or don't work.

2026-07-22 • via Nuitee
J
Jakande • extended_group • ng
8
I had a great time one staff called jackson was very friendly, hospital
Pros:

It was jus ok

Cons:

More options more variety

2026-07-21 • via Nuitee
S
Samuel Girma • solo_traveller • et
9
It's pleasant stay
Pros:

Everything

Cons:

Nothing

2026-07-20 • via Nuitee
D
Dicostanzo • solo_traveller • be
8
2026-07-20 • via Nuitee
M
Mike • solo_traveller • za
8
2026-07-18 • via Nuitee
C
Chinwe • couple • gb
10
2026-07-16 • via Nuitee
D
Dorcas • solo_traveller • rw
9
2026-07-16 • via Nuitee
R
Robert • solo_traveller • ke
9
2026-07-15 • via Nuitee
O
Oniwe • solo_traveller • us
9
2026-07-15 • via Nuitee
O
OLAYINKA • couple • um
10
GREAT
Pros:

FANTASTIC

2026-07-14 • via Nuitee
G
guillaume • solo_traveller • fr
9
Pros:

99%

Cons:

Le bruit du ventilateur pour dormir

2026-07-13 • via Nuitee
S
Shakeeb • solo_traveller • jo
8
2026-07-12 • via Nuitee
D
Dominique • solo_traveller • ca
9
2026-07-12 • via Nuitee
M
mohamed fahmy • solo_traveller • eg
10
2026-07-10 • via Nuitee
Z
Zenebe • couple • us
10
2026-07-10 • via Nuitee
W
Wright • couple • au
9
Good hotel to stay in Kigali- excellent value for money
Pros:

Many areas of this hotel to like: the swimming pool is located on the sunny side of the building so very pleasant. The bar and dinning menu that we tried was very good. The rooms were spacious and clean and there was lots of hot water for showers. Staff were very friendly.

Cons:

What could have been better was the service time - we waited for a long to time every time we orderd a meal. But as I have said the meals were delicious. We didn't use the spa area as it was additional cost.
The location was not easily within walking distance of restaurnats/shops but I don't know if anywhere in Kigali really satisfies this requirement.

2026-07-09 • via Nuitee
C
Coffie • solo_traveller • gh
10
I had a wonderful stay—comfortable, relaxing, and truly enjoyable.
Pros:

I liked how clean, spacious, and well-maintained it was. The location and overall ambiance really stood out to me.

Cons:

I like everything

2026-07-09 • via Nuitee