M Hotel Kigali

Hotels
8.2 (531 reviews)
KN 1 Avenue Kiyovu , Kigali , rw

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality
Some amenities not fully functional

Categories

Cleanliness
8
Rooms were mostly clean, though a few mentioned issues.
Service
8.5
Staff were described as friendly and supportive.
Location
8.5
Excellent location, close to the city center.
Room Quality
8.5
Rooms were spacious and comfortable.
Amenities
8.3
Amenities present but some issues with spa and food.
Value for Money
8
Good value for the provided services.
Food and Beverage
7.5
Food quality was disappointing, particularly in the kitchen.
Overall Experience
8.3
Overall enjoyable stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:31

Property Description

Luxurious Accommodation with Stunning Views
M Hotel Kigali offers a 4-star experience with an outdoor pool, fitness center, and garden. Enjoy pool views from every room, along with a terrace and bar access. The hotel provides modern amenities including air conditioning, flat-screen TVs, and private balconies overlooking the city. Indulge in delicious African, Chinese, and Indian cuisine at the on-site restaurant, with options for vegetarian and vegan guests. Conveniently located near Niyo Arts Gallery and Kigali Centenary Park, the hotel also offers a 24-hour front desk, airport transfers, and free WiFi. Experience comfort and convenience at M Hotel Kigali. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.2
Based on 531 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 8.3
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.3
J
Jennifer • solo_traveller • ng
8
2026-02-14 • via Nuitee
U
ULOKO ANDY • family_with_children • ng
9
2026-02-14 • via Nuitee
T
Tavonga • solo_traveller • za
10
Pros:

Excellent throughout

2026-02-13 • via Nuitee
D
Denis • couple • za
8
2026-02-11 • via Nuitee
W
William • family_with_children • ke
10
2026-02-09 • via Nuitee
S
silue • solo_traveller • ci
9
Pros:

Très bien

Cons:

Très bien

2026-02-09 • via Nuitee
V
van der Westhuizen • couple • za
8
2026-02-08 • via Nuitee
G
Grigoriy • extended_group • by
10
Pros:

Все было прекрасно. Чистый и аккуратный отель. Вкусный очень завтрак. Особо хочется отметить персонал и как они все стараются!

2026-01-31 • via Nuitee
M
Muneer • couple • ng
9
2026-01-29 • via Nuitee
E
EMMANUEL • family_with_children • ng
10
Fantastic
Pros:

Am speechless, it was worth staying

Cons:

That no Nigeria dish

2026-01-29 • via Nuitee
D
Dean • couple • au
8
Pros:

Everything you need, good gym

Cons:

Staff struggle

2026-01-28 • via Nuitee
H
Heimo • family_with_children • at
10
Perfekt für uns
Pros:

Wir hatten ein sehr schönes, geräumiges Zimmer mit Balkon. Blick über die Stadt, ruhig. Gutes Restaurant. Wir haben uns wohlgefphlt.

2026-01-26 • via Nuitee
A
Andre • family_with_children • de
9
2026-01-26 • via Nuitee
A
Andre • family_with_children • de
9
2026-01-26 • via Nuitee
M
Mary Anne • couple • ke
8
Enjoyable
Pros:

Location, cleanliness, friendly staff

Cons:

No drawers on the room nor place to hang wet towels in the bathroom

2026-01-25 • via Nuitee
S
Sihle • couple • za
10
2026-01-25 • via Nuitee
W
Weighill • solo_traveller • ug
8
I stayed a week and was happy with my experience.
Pros:

Great location. Everything you expect is there. The pool area is comfortable and not too busy.
This is an easy pick if you can't decide where to stay in Kigali.

Cons:

If you're looking for character or a boutique experience, this is not it.

2026-01-22 • via Nuitee
M
Moraa • couple • ke
6
They can change your room to better once, I wish try would just give you the better rooms without taking you through the
Pros:

Location and breakdown is great

Cons:

Some rooms in particular floors were not well maintained and cleaning wasn’t through. They were very stuffy and dirty

2026-01-22 • via Nuitee
R
Rasha • solo_traveller • nl
8
Pros:

It was a fantastic stay! The staff are super hospitable and accommodating, special thanks to Gisele and the whole team for a wonderful stay! Room is comfortable, breakfast buffet is great and fresh, and the hotel is beautiful! The team is very responsive, I had a small issue and they fixed it super quickly.

2026-01-21 • via Nuitee
F
Fulvio • extended_group • it
9
Pros:

Good value for money.
Close to the city centre.
Nice breakfast and clean rooms.

Cons:

The food is nice but it might take forever to get your meal. Do not order at the restaurant if you have urgent meetings cause you either gonna get to the meeting late or with an empty stomach.

2026-01-21 • via Nuitee