M Hotel Kigali

Hotels
8.2 (656 reviews)
KN 1 Avenue Kiyovu , Kigali , rw

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality
Some amenities not fully functional

Categories

Cleanliness
8
Rooms were mostly clean, though a few mentioned issues.
Service
8.5
Staff were described as friendly and supportive.
Location
8.5
Excellent location, close to the city center.
Room Quality
8.5
Rooms were spacious and comfortable.
Amenities
8.3
Amenities present but some issues with spa and food.
Value for Money
8
Good value for the provided services.
Food and Beverage
7.5
Food quality was disappointing, particularly in the kitchen.
Overall Experience
8.3
Overall enjoyable stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:31

Property Description

Luxurious Accommodation with Stunning Views
M Hotel Kigali offers a 4-star experience with an outdoor pool, fitness center, and garden. Enjoy pool views from every room, along with a terrace and bar access. The hotel provides modern amenities including air conditioning, flat-screen TVs, and private balconies overlooking the city. Indulge in delicious African, Chinese, and Indian cuisine at the on-site restaurant, with options for vegetarian and vegan guests. Conveniently located near Niyo Arts Gallery and Kigali Centenary Park, the hotel also offers a 24-hour front desk, airport transfers, and free WiFi. Experience comfort and convenience at M Hotel Kigali. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.2
Based on 656 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 8.3
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.3
C
Coffie • solo_traveller • gh
10
2026-06-06 • via Nuitee
T
Tolu • solo_traveller • ng
9
2026-06-05 • via Nuitee
M
Murat • couple • tr
10
Pros:

Kahvaltısı çok iyiydi. Odalar geniş, temiz üstelik balkonlu ve çok rahat idi..

2026-06-05 • via Nuitee
H
Hazel • solo_traveller • ke
9
Enjoyed my stay!
Pros:

The scenery, the breakfast, the staff and the ambiance of the hotel

Cons:

The room had a smell in the bathroom area and there was construction going on outside just below the room

2026-06-04 • via Nuitee
J
Jemimah • couple • ng
8
It was a great stay and i definitely recommend
Pros:

The ambiance and nice reception

Cons:

Room service stopped properly cleaning the room after day 2

2026-06-04 • via Nuitee
N
NOWAMAANI • couple • ug
10
Good
Pros:

It was clean

2026-06-01 • via Nuitee
Y
Yusuf • couple • tr
10
2026-06-01 • via Nuitee
O
Oluwabusiayo • couple • ng
10
2026-06-01 • via Nuitee
O
Omar • family_with_children • fi
8
2026-05-31 • via Nuitee
K
Kaitesi • couple • gb
10
Cons:

Swimming pool not in service

2026-05-30 • via Nuitee
M
mohamed fahmy • extended_group • eg
8
2026-05-30 • via Nuitee
K
Kavugho • solo_traveller • fr
6
Pros:

Chambre spacieuse

Cons:

L’accueil 👌

2026-05-30 • via Nuitee
Сергей • extended_group • ru
8
2026-05-29 • via Nuitee
J
Juzer • couple • in
9
2026-05-29 • via Nuitee
R
Raïssa • solo_traveller • ke
10
Pros:

I absolutely loved everything about it! From the staff, to the food to the spacious room!

2026-05-28 • via Nuitee
C
Christian • solo_traveller • de
10
Exceptional
Pros:

Everything about the Hotel

Cons:

N/A

2026-05-26 • via Nuitee
A
Adriana • solo_traveller • us
10
So much service and attentiveness for a reasonable cost
Pros:

The room, the bathroom, breakfast outside with city views, etc.

2026-05-26 • via Nuitee
M
MBemba Amadou • solo_traveller • fr
8
2026-05-26 • via Nuitee
M
MBemba Amadou • solo_traveller • fr
8
2026-05-26 • via Nuitee
A
Adriana Brito • solo_traveller • br
9
Excelente!
Pros:

Excelente atendimento;
Quarto confortável;
Ambiente agradável e limpo; café bom;
Excelente custo-benefício, pessoas amáveis e atenciosas.
Preço muito bom, com serviço de qualidade.

2026-05-25 • via Nuitee