M Hotel Kigali

Hotels
8.2 (746 reviews)
KN 1 Avenue Kiyovu , Kigali , RW

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Food quality
Some amenities not fully functional

Categories

Cleanliness
8
Rooms were mostly clean, though a few mentioned issues.
Service
8.5
Staff were described as friendly and supportive.
Location
8.5
Excellent location, close to the city center.
Room Quality
8.5
Rooms were spacious and comfortable.
Amenities
8.3
Amenities present but some issues with spa and food.
Value for Money
8
Good value for the provided services.
Food and Beverage
7.5
Food quality was disappointing, particularly in the kitchen.
Overall Experience
8.3
Overall enjoyable stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:31

Property Description

Luxurious Accommodation with Stunning Views
M Hotel Kigali offers a 4-star experience with an outdoor pool, fitness center, and garden. Enjoy pool views from every room, along with a terrace and bar access. The hotel provides modern amenities including air conditioning, flat-screen TVs, and private balconies overlooking the city. Indulge in delicious African, Chinese, and Indian cuisine at the on-site restaurant, with options for vegetarian and vegan guests. Conveniently located near Niyo Arts Gallery and Kigali Centenary Park, the hotel also offers a 24-hour front desk, airport transfers, and free WiFi. Experience comfort and convenience at M Hotel Kigali. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.2
Based on 746 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 8.5
Amenities: 8.3
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.3
Q
QUINNTEN • couple • us
10
Perfect person impression of my four countries visited in Africa!
Pros:

The location, property and pool!

Cons:

Nothing

2026-10-31 • via Nuitee
E
Eric • family_with_children • fr
8
Meilleur choix pour une courte escale à Kigali
Pros:

Hôtel pratique, excellent rapport qualité-prix, et globalement l'endroit est parfaitement adapté aux besoins d'une clientèle internationale.

Cons:

On oublie le restaurant. Pour le reste, si les francophones se sentaient un peu mieux accueillis par rapport aux Africains ou aux anglophones, ce ne serait pas de refus.

2026-10-31 • via Nuitee
E
Egoabata • solo_traveller • us
6
2026-10-31 • via Nuitee
F
femi • couple • gb
10
2026-10-30 • via Nuitee
L
Lillian • solo_traveller • rw
9
EXECELLENT
Pros:

It was a great stay and great value for money . breakfast was buffet and delicious

Cons:

The check in procedure

2026-10-30 • via Nuitee
N
nicolas • solo_traveller • ca
6
2026-10-29 • via Nuitee
G
Glory • couple • tz
10
Good location,services and breakfast with different options
Pros:

Everything

2026-10-29 • via Nuitee
S
Sultan • couple • kg
10
2026-10-28 • via Nuitee
S
Sultan • couple • kg
10
2026-10-28 • via Nuitee
S
Sultan • couple • kg
10
2026-10-28 • via Nuitee
P
Pragasen Edwin • family_with_children • za
7
THE FOOD THE BAD AND THE WARM WELCOME
Pros:

Location, room spacious and clean. Staff friendly and welcoming. Room service was great on both occasions.

Cons:

Panda was poor. Food takes too long to come if it does come at all..30 minutes to wait for a salad and coke aint on. That was Tuesday. The tune salad was excellent the day before on Monday, however, chops was awful. I sent it back because it was hard and chewy, I asked for well done. It was not. I was still.charged for it even though it was not edible.

2026-10-28 • via Nuitee
A
Andrew • family_with_children • nz
9
Pros:

The beds were very comfortable. Nice breakfast as well

Cons:

The shower pressure was poor. This was the only fault

2026-10-27 • via Nuitee
N
Nelson • solo_traveller • ng
7
Good location, enjoyed the meals, the rooms were spacious and comfy.
Pros:

The breakfast was great, the location is great too.

2026-10-27 • via Nuitee
C
Christian • solo_traveller • cd
8
Thanks a lot for your professional mind.
Pros:

The service was wonderful. I liked the food and drink. The place is very quiet and good place to stay for work. They also have a facilities for pick up and drop off.

Cons:

NA

2026-10-27 • via Nuitee
M
Mark • extended_group • gb
10
Pros:

I had a great time

Cons:

Nothing

2026-10-27 • via Nuitee
R
ROBERT • family_with_children • ug
9
Pros:

The staff are professional and friendly.

2026-10-24 • via Nuitee
J
Johnson • family_with_children • gb
10
My M Hotel Kigali Review
Pros:

Their breakfast is my favorite. I will definitely go back their because of the breakfast. And I love that they could allow me to stay till 2pm because flight was a late flight

Cons:

I love everything about them

2026-10-24 • via Nuitee
J
Jedida • couple • ng
3
Pros:

It’s in a central location.

Cons:

It’s was old, floors were creaky, towels and robes looked old and dirty, the hallway had a terrible smell.

2026-10-23 • via Nuitee
D
Davide • couple • it
10
2026-10-23 • via Nuitee
A
Akinrolabu • solo_traveller • ng
9
A wonderful experience
Pros:

D breakfast was very good, the staffs were ready to help n friendly .

Cons:

I couldn't swim cos they said d pool is closed till d next day and i had just 3 days to spend there.
The next was the day i was checking out.

2026-10-23 • via Nuitee