Hotel Carlos I

Hotels
8.1 (3573 reviews)
Avenida Foietes, 6 , Benidorm , es

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Fair Pricing
Cons:
Cleanliness Issues
Poor Food Quality
Uncomfortable Beds

Categories

Cleanliness
6.85
Guests mentioned issues with cleanliness and upkeep in the restaurant and rooms.
Service
9.35
The staff were described as friendly and helpful, though some experiences varied.
Location
9.35
The hotel's location was positively highlighted with good access to nearby attractions.
Room Quality
7.85
Rooms were generally acceptable, but some complaints were noted about comfort and amenities.
Amenities
8.35
Amenities were generally available, but some guests found them lacking.
Value for Money
8.85
Overall good value was mentioned, though some found aspects lacking relative to a four-star rating.
Food and Beverage
5.85
Food quality received multiple complaints; many guests were disappointed with the dining options.
Overall Experience
8.35
The overall experience was satisfactory, though there were notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:28

Property Description

Modern Accommodations
The Hotel Carlos I offers modern, air-conditioned rooms with parquet floors, TV, and private bathrooms. Some rooms even feature a private terrace for a more exclusive experience.

Dining and Leisure
Indulge in Mediterranean cuisine at the buffet restaurant or grab snacks and drinks at the on-site bar. With 2 outdoor swimming pools, a fitness center, hot tub, and a rooftop pool overlooking the city, relaxation and entertainment are guaranteed.

Convenience and Accessibility
Located just a 10-minute walk from Poniente Beach and a short drive from Terra Mítica Theme Park, Hotel Carlos I combines convenience with luxury. With 24-hour reception, your needs are catered to anytime during your stay.

Ready to experience the perfect blend of comfort and leisure at Hotel Carlos I? Book your stay now!

Important information:

When booking half or full board, please note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 3573 reviews
Cleanliness: 6.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 5.85
Overall Experience: 8.35
R
Richard couple es
8
Un hotel cómodo con parking.
Pros:

Fácil para llegar y aparcar, 15 minutos andando a la playa, todo bien.

2026-05-16 via Nuitee
R
Rowell solo_traveller gb
8
2026-05-16 via Nuitee
A
Alexey solo_traveller ru
10
Pros:

Очень быстрая реакция персонала на возникающие сложности. Моментальное исправление любой ситуации, не успеваешь даже расстроится) Например, в номере сломался кондиционер сразу же улучшили мне категорию номера на замену,.
В меню есть необходимая пища, как диетическое питание, так и в стиле английского завтрака.
Напротив отеля приятный парк, до моря не далеко.
Осталось приятно впечатление.

Cons:

К сожалению здесь нельзя рассчитывать на зубную щётку и бритву. Но к счастью магазины рядом.

2026-05-15 via Nuitee
S
Sandra Patricia couple es
8
Acogedor
Pros:

Relación calidad/precio

Cons:

Ciertos productos del menú

2026-05-12 via Nuitee
M
Maricarmen solo_traveller es
8
2026-05-11 via Nuitee
J
jose solo_traveller es
6
Pros:

El precio

Cons:

Muchas olor a desagüe ,comida pésima.

2026-05-11 via Nuitee
E
Eva solo_traveller es
8
Pros:

El personal sobre todo los camareros del bufet de 10, tuvimos un incidente en el comedor, mi amiga se desmayo y enseguida llamaron a la ambulancia, nos preguntaron en todo momento ya que tuvimos que ir al hospital y estar alli toda la tarde, llegamos por la noche y al dia siguiente nos ofrecieron co.er alli, ya que el dia anterior ni comimos

Cons:

Tendremos que repetir para disfrutar del hotel, lo importante es que mi amiga esta bien

2026-05-11 via Nuitee
G
Garcia solo_traveller es
7
Una noche
Pros:

El bufete, era variado y surtido, aunque lo peor es ubicación que está en el sótano.

Cons:

El comedor, por su ubicación y la habitación algo minima para su 4*.

2026-05-10 via Nuitee
L
Laura couple es
9
2026-05-10 via Nuitee
R
Rodriguez Gonzalez solo_traveller es
6
Sin mas palabras
Pros:

La ubicación y el bufé

Cons:

El olor de las tuberías de desagües del baño los colchones muy malos no dieron la peor habitación enfrente de los ascensores era un viaje para descansar con mi mujer por nuestro aniversario y desde luego no me a gustado la ducha e tubo del agua pinchado los roda pies inchados del agua la puerta del armario no cerraba bien no creo que vuelva los camareros muy amables y la habitación pequeña pedí cama de matrimonio por correo 2 meses antes y me contestaron que estaba ya puesto en la reserva y llamé 7 días antes y me dijo lo mismo llegue y me dieron dos camas y las peor habitación en fin no volvere

2026-05-10 via Nuitee
A
Antonio solo_traveller es
10
2026-05-10 via Nuitee
I
Isidro solo_traveller es
8
Un día en Benidorm
Pros:

La piscina, el buffet de calidad y variedad, el trato del personal,la ubicación, tranquila, a 10' andando de la playa

Cons:

Echoen falta mayor variedad de almohadas, sillones en el salón para lectura o descanso

2026-05-10 via Nuitee
R
Raquel solo_traveller es
7
2026-05-09 via Nuitee
V
Vicente solo_traveller es
10
2026-05-09 via Nuitee
A
Aguado Martí couple es
7
Pros:

Todo en general

Cons:

Nada

2026-05-05 via Nuitee
F
Franvisco Javier couple es
10
Pros:

Todo

Cons:

NDa que reseñar

2026-04-28 via Nuitee
C
Carlos couple es
8
Pros:

EL BUFFET UNA MARAVILLA
MUCHA VARIEDAD

2026-04-28 via Nuitee
V
Vanessa solo_traveller es
10
Pros:

Me encantó todo. La próxima de las playas, la comida, el trato del personal.

2026-04-28 via Nuitee
P
Pedro Javier solo_traveller es
8
2026-04-28 via Nuitee
S
Susana solo_traveller es
9
Pros:

Buffet variado

2026-04-28 via Nuitee