Hotel Carlos I

Hotels
8.1 (3573 reviews)
Avenida Foietes, 6 , Benidorm , es

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Fair Pricing
Cons:
Cleanliness Issues
Poor Food Quality
Uncomfortable Beds

Categories

Cleanliness
6.85
Guests mentioned issues with cleanliness and upkeep in the restaurant and rooms.
Service
9.35
The staff were described as friendly and helpful, though some experiences varied.
Location
9.35
The hotel's location was positively highlighted with good access to nearby attractions.
Room Quality
7.85
Rooms were generally acceptable, but some complaints were noted about comfort and amenities.
Amenities
8.35
Amenities were generally available, but some guests found them lacking.
Value for Money
8.85
Overall good value was mentioned, though some found aspects lacking relative to a four-star rating.
Food and Beverage
5.85
Food quality received multiple complaints; many guests were disappointed with the dining options.
Overall Experience
8.35
The overall experience was satisfactory, though there were notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:28

Property Description

Modern Accommodations
The Hotel Carlos I offers modern, air-conditioned rooms with parquet floors, TV, and private bathrooms. Some rooms even feature a private terrace for a more exclusive experience.

Dining and Leisure
Indulge in Mediterranean cuisine at the buffet restaurant or grab snacks and drinks at the on-site bar. With 2 outdoor swimming pools, a fitness center, hot tub, and a rooftop pool overlooking the city, relaxation and entertainment are guaranteed.

Convenience and Accessibility
Located just a 10-minute walk from Poniente Beach and a short drive from Terra Mítica Theme Park, Hotel Carlos I combines convenience with luxury. With 24-hour reception, your needs are catered to anytime during your stay.

Ready to experience the perfect blend of comfort and leisure at Hotel Carlos I? Book your stay now!

Important information:

When booking half or full board, please note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 3573 reviews
Cleanliness: 6.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 5.85
Overall Experience: 8.35
L
liz couple es
7
2026-04-18 via Nuitee
J
Joep Roger solo_traveller es
10
2026-04-17 via Nuitee
L
Laura solo_traveller es
9
Volveremos
Pros:

Tuvimos una nueva estancia muy buena el personal súper amable tanto de recepción restaurante limpieza y bar.
Comida variada muy rica.

Cons:

Antes en el buffet hacían tortitas y ya no las hacen.
El tema de los ascensores es lo mismo de todos los años, atascos y muy lentos.

2026-04-17 via Nuitee
F
Francisco solo_traveller es
9
2026-04-17 via Nuitee
M
Molina solo_traveller es
10
Pros:

La habitación la comida tenía que tener más variedad para los jóvenes .

2026-04-16 via Nuitee
I
Inma couple es
8
Muy bien para el precio asequible
Pros:

La habitación amplia

2026-04-16 via Nuitee
X
Xelo extended_group es
10
2026-04-15 via Nuitee
V
Valentina solo_traveller es
8
Pros:

La ubicación

Cons:

No hay mucha variedad en el buffet

2026-04-14 via Nuitee
S
Salvador solo_traveller es
9
2026-04-14 via Nuitee
A
Armamdo couple es
10
Pros:

Genial

2026-04-14 via Nuitee
P
Pathecbru solo_traveller es
7
Pros:

Las instalaciones y el personal.

Cons:

Nada

2026-04-14 via Nuitee
C
Constantina solo_traveller es
7
2026-04-13 via Nuitee
L
Lis extended_group es
8
Pros:

Me gustó todo, la ubicación estaba en zona tranquila pero el centro estaba unos 10/15 min andando, el bufete muy completo y todo en general genial.

Cons:

Me gustó todo, lo único q es un hotel de gente mayor ( grupos de Imserso)y digamos que todo hasta la comida está adaptada a ellos, no es nada malo pero nos pasó a varias personas q eran jóvenes y todo era adaptado a ellos.

2026-04-12 via Nuitee
J
JOSE solo_traveller es
6
Cons:

Las comidas son muy flojas. Es un hotel del IMSERSO.

2026-04-12 via Nuitee
C
Cristian solo_traveller es
2
Pros:

Ubicación y la cama comoda

Cons:

Nuestra experiencia en este hotel ha sido bastante decepcionante. Las habitaciones estaban sucias desde el primer día: el baño poco limpio y en general daba sensación de falta de mantenimiento.
En cuanto al bufet, muy pobre. Poca variedad y prácticamente lo mismo todos los días, lo que lo hace muy repetitivo si te quedas más de una noche. Además, la calidad de la comida no destacaba en absoluto.
En general, la relación calidad-precio no compensa y esperábamos bastante más del hotel. No lo recomendaría.

2026-04-12 via Nuitee
J
jose villaescusa solo_traveller es
10
Pros:

Coincidí con un grupo muy agradable de viaje. Sin ninguna crítica.

Cons:

Por ser puntilloso estaba junto al ascensor y el ruido al abrir la puerta se oía mucho

2026-04-12 via Nuitee
Y
Yasmina couple es
10
Incleibe la limpieza y el trato
Pros:

La limpieza

Cons:

Me gustó todo

2026-04-11 via Nuitee
C
Cordente family_with_children es
10
2026-04-11 via Nuitee
B
brian george solo_traveller cy
9
Pros:

Bright ,clean friendly staff

Cons:

Bit back up a hill

2026-04-11 via Nuitee
J
Juani solo_traveller es
8
2026-04-11 via Nuitee