Hotel Carlos I

Hotels
8.1 (3495 reviews)
Avenida Foietes, 6 , Benidorm , es

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Location
Fair Pricing
Cons:
Cleanliness Issues
Poor Food Quality
Uncomfortable Beds

Categories

Cleanliness
6.85
Guests mentioned issues with cleanliness and upkeep in the restaurant and rooms.
Service
9.35
The staff were described as friendly and helpful, though some experiences varied.
Location
9.35
The hotel's location was positively highlighted with good access to nearby attractions.
Room Quality
7.85
Rooms were generally acceptable, but some complaints were noted about comfort and amenities.
Amenities
8.35
Amenities were generally available, but some guests found them lacking.
Value for Money
8.85
Overall good value was mentioned, though some found aspects lacking relative to a four-star rating.
Food and Beverage
5.85
Food quality received multiple complaints; many guests were disappointed with the dining options.
Overall Experience
8.35
The overall experience was satisfactory, though there were notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:28

Property Description

Modern Accommodations
The Hotel Carlos I offers modern, air-conditioned rooms with parquet floors, TV, and private bathrooms. Some rooms even feature a private terrace for a more exclusive experience.

Dining and Leisure
Indulge in Mediterranean cuisine at the buffet restaurant or grab snacks and drinks at the on-site bar. With 2 outdoor swimming pools, a fitness center, hot tub, and a rooftop pool overlooking the city, relaxation and entertainment are guaranteed.

Convenience and Accessibility
Located just a 10-minute walk from Poniente Beach and a short drive from Terra Mítica Theme Park, Hotel Carlos I combines convenience with luxury. With 24-hour reception, your needs are catered to anytime during your stay.

Ready to experience the perfect blend of comfort and leisure at Hotel Carlos I? Book your stay now!

Important information:

When booking half or full board, please note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 3495 reviews
Cleanliness: 6.85
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 5.85
Overall Experience: 8.35
F
Frantisek couple ie
8
2026-01-31 via Nuitee
M
Muñoz solo_traveller es
10
Pros:

Está todo bien

2026-01-29 via Nuitee
S
SILVIA couple es
10
Pros:

Todo

Cons:

Nada

2026-01-29 via Nuitee
L
Leire couple es
10
2026-01-25 via Nuitee
G
Giusy family_with_children es
4
No merece ser un 4 estrellas
Pros:

El trato por parte de los trabajadores.

Cons:

Olía a desagüe por todo, el buffet bastante limitado y mucha fritanga, mucho congelado. En la habitación, en pleno diciembre, un calor horrible.

2026-01-23 via Nuitee
J
Jose Manuel couple es
7
2026-01-23 via Nuitee
A
Ana Esther couple es
7
Pros:

La comida no estaba mal y había variedad, aunque coincidimos con viajes de IMSERSO y había horas de follon, el personal de comedor se movían y preparaban nuevas mesas rápidamente

Cons:

Para lo que se espera de un 4 estrellas se queda un poco justo, habitación pequeña que solo caben 2 camitas de 90 juntas. Partes descuidadas como puertas perjudicadas por abajo o humedades en techo. Pero bueno, en general aceptable, no estuvimos mal

2026-01-20 via Nuitee
M
Maria couple es
9
2026-01-19 via Nuitee
L
Laura couple es
8
Pros:

Muchas opciones sin gluten

2026-01-19 via Nuitee
D
Daniela couple es
8
2026-01-19 via Nuitee
M
Marcos couple es
6
Pros:

La Piscina, de la 6ª planta esta muy aprovechable, el bufet del desayuno con bastante variedad, y cantidad.

Cons:

La habitacion, un pelin pequeña, pero sobretodo lo peor para mi, es el espacio tan estrecho en la ducha.

2026-01-19 via Nuitee
T
Tamara extended_group es
10
2026-01-19 via Nuitee
S
Stefan Elvis couple es
6
Pros:

Camera suficient de mare pentru 2 persoane dar lenjeria patului nu s-a schimbat timp de 3 zile

Cons:

Mâncarea puțină și de slabă calitate, puține sortimente de unde puteai alege, iar personalul de la recepție foarte sobru și fără nici o implicare în a te indruma spre anumite locuri de vizitat sau simplu fapt sa te întrebe cum te-ai simțit în acest sejur.

2026-01-19 via Nuitee
G
Gelen Leticia couple es
10
Pros:

Toda la comida divina, atención buenisima

2026-01-19 via Nuitee
Y
Yolanda couple es
10
Pros:

Me gustó todo en si.
Sobre todo el personal del buffet❤️

2026-01-19 via Nuitee
J
Jose Vicente solo_traveller es
8
2026-01-19 via Nuitee
N
Nikauris Celeste couple es
10
2026-01-19 via Nuitee
A
Alina Lucia extended_group es
6
2026-01-19 via Nuitee
J
Jennifer couple es
7
Relación calidad-precio correcto
Pros:

Piscinas y espacio para tomar el sol perfecto, comida muy buena.

Cons:

La limpieza… la verdad es que estuvimos 3 días y des que te entramos hasta que salimos el espejo de la habitación tenía la misma mancha de suciedad.

2026-01-19 via Nuitee
V
Valeria Edelweis family_with_children es
10
2026-01-19 via Nuitee