London Hotel and Guest House

Hotels
7.7 (466 reviews)
Rəsul Rza küçəsi 21 26 , Baku , az

Facilities

Guest education on local ecosystems and culture
Air conditioning
Room service
Family rooms
Safety deposit box
Soundproof rooms
Car hire
Non-smoking throughout
Shuttle service (additional charge)
Allergy-free room
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Poor service
Lack of cleanliness

Categories

Cleanliness
6.19
Negative comments regarding unclean bed sheets and overall room cleanliness.
Service
7.16
Mixed reviews about staff behaviour and responsiveness, though some found it acceptable.
Location
9.7
Many positive reviews highlight the excellent central location, making it a significant pro.
Room Quality
7.15
Comments indicate average room quality with several cleanliness issues noted.
Amenities
8.18
Some positive comments about room features, but lacked specifics on additional amenities.
Value for Money
7.14
Concerns about value relative to the price, especially due to cleanliness and service issues.
Food and Beverage
7.69
No specific feedback related to food and beverage, assumed standard quality for this hotel tier.
Overall Experience
8.36
Feedback ranges from excellent location to significant issues with staff and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:32

Property Description

Prime Location in Sabayil District
London Hotel, nestled in the heart of Baku, offers a convenient stay just steps away from major attractions like Freedom Square, Palace of The Shirvanshahs, and Baku Railway Station. Guests can explore the city with ease.

Luxurious 5-Star Amenities
Experience luxury at its finest with our 5-star hotel amenities. From free WiFi and 24-hour room service to a dedicated front desk, we ensure a comfortable and seamless stay for all guests. The air-conditioned rooms are well-equipped with modern facilities for your convenience.

Nearby Attractions and Accessibility
Located within walking distance to Maiden Tower, Fountains Square, and Upland Park, London Hotel is the perfect base for sightseeing and exploring Baku. Additionally, with Heydar Aliyev International Airport just 24 km away, travel convenience is guaranteed.

Book your stay at London Hotel now for an unforgettable experience in Baku!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.7
Based on 466 reviews
Cleanliness: 6.19
Service: 7.16
Location: 9.7
Room Quality: 7.15
Amenities: 8.18
Value for Money: 7.14
Food and Beverage: 7.69
Overall Experience: 8.36
O
Okan solo_traveller tr
6
2025-09-07 via Nuitee
K
Khalid couple gb
1
Staff behaviour is not good when I checked in they demand only cash payments if you have not cash they cancel your book
Pros:

Just location

Cons:

Not good

2025-09-01 via Nuitee
M
Mahmoud couple ae
8
2025-08-29 via Nuitee
extended_group tr
5
Pros:

konumu cok guzeldi

Cons:

oda ne yazik ki cok temiz degildi carsaflar vs kil icindeydi temizlige biraz daha ozen gosterirlerse dsha iyi olabilir

2025-08-29 via Nuitee
N
Nimet couple tr
5
2025-08-28 via Nuitee
A
Anas solo_traveller sa
10
2025-08-26 via Nuitee
S
Syed Zain couple sa
3
London Hotel stay
Pros:

The location is very good, at the center of Nizami Street

Cons:

The only good thing is the location, the hotel room was ok but the bed sheets were not clean, when we asked the staff to change the room, they refused even though there were other rooms available, however, they gave 1 clean set of bed sheet. It is 2 star hotel at the max, they are charging price because of the location. No lifts available and the hotel is at 1st floor, so those people who cannot climb stairs should avoid it.

2025-08-25 via Nuitee
family_with_children az
9
2025-08-24 via Nuitee
F
Farhan couple bh
1
Non professional.
Cons:

I was speaking with property for a week and was getting confirmation all the time that room is available, but on the date of flight I received WhatsApp message from the property that due to error in booking .com there is no room available. They confirmed that it’s due to booking . Com however I shared with them the chat messages where there were continuously confirming that room is available. Since it is on nizami street , it seems that due to increased tourism they just took walking customer and blamed bookin.com, I don’t know whose mistake but it needs to be addressed.

2025-08-21 via Nuitee
H
Hacı Osman solo_traveller tr
10
2025-08-19 via Nuitee
solo_traveller tr
10
2025-08-19 via Nuitee
D
Darrin couple az
9
Highly recommended!
Pros:

Great location, great staff, big comfy room, good air-con

2025-08-19 via Nuitee
A
Arshad solo_traveller ae
10
2025-08-17 via Nuitee
solo_traveller it
7
Pros:

Nice location, near to every place. And it was good overall

Cons:

There was noise coming from AC in night

2025-08-11 via Nuitee
couple tr
10
Mükemmel
Pros:

Herşey çok güzel, çok ilgililer, herşey için çok teşekkür ederim. Özellikle konumu çok iyi, heryere yakın.

2025-08-04 via Nuitee
B
Balan extended_group tr
8
Pros:

Konumu çok güzel ve merkeziydi,balkonunu da çok beğendik

Cons:

Temizliğe daha çok dikkat edilebilir

2025-07-30 via Nuitee
İshak Çağdaş extended_group tr
10
2025-07-28 via Nuitee
S
Shoaib couple pk
1
Horrible, terrifying and no sense of basic etiquette to the staff of hotel
Pros:

there’s nothing i liked in this hotel. not a single thing at all.
will never choose this hotel in my life.

Cons:

my stay was horrible, the staff was horrible they had no basic etiquette how to deal with customers, i know its a budget hotel but the staff didnt have basic manners as well. During my 3 night stay the electricity was keep going off and on couldnt sleep properly at night and when i questioned this to there staff they say, we dont know. what the hell. Also. my checkout was at 12. one of the extremely horrible rude incompetent staff came to my room even before 11am to say, check out in 30mints like seriously anyways i checked out at exact 12. and i wanted to sit at the reception for a while try to figure what should i do that same guy again dont sit here go outside no one can sit here, like what type of management is thid, worst choice ever to choose this hotel.

2025-07-28 via Nuitee
extended_group pk
10
2025-07-22 via Nuitee
M
Mehmet solo_traveller tr
7
2025-07-21 via Nuitee