Shenzhen Kaili Hotel, Guomao Shopping Mall

Hotels
7.9 (209 reviews)
No. 2027 Jiabin Road , Shenzhen , cn

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Air quality issues
Need for room refurbishment

Categories

Cleanliness
7.43
Some concerns regarding air quality and environment in the room.
Service
8.4
Friendly staff were mentioned positively in multiple reviews.
Location
8.94
Great location noted, with easy access to metro and central areas.
Room Quality
7.39
The hotel is older, with mentions of the need for refurbishment.
Amenities
7.42
Some amenities like the spa mentioned as needing renewal.
Value for Money
7.88
Reasonable pricing for the location.
Food and Beverage
7.93
Breakfast not tried yet, left open as a potential positive.
Overall Experience
7.8
Positive overall experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:33

Property Description

Prime Location and Convenience
Situated opposite King Glory Plaza and near Jinguanhua Business Centre, Kaili Shenzhen Hotel offers easy access to major attractions and transportation hubs, making it an ideal choice for both leisure and business travelers.

Comfortable Accommodation
Enjoy well-lit, air-conditioned rooms with modern amenities such as flat-screen TVs and free internet. The hotel's attentive staff ensures a pleasant stay with 24-hour service and convenient facilities like luggage storage and currency exchange.

Dining and Leisure Options
Indulge in a variety of Chinese and Western cuisine at Kaili Cafe, unwind with a game of table tennis, or pamper yourself at the spa and wellness center. Whether for work or relaxation, Kaili Shenzhen Hotel caters to all your needs.

Book now to experience the perfect blend of comfort and convenience at Kaili Shenzhen Hotel.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.9
Based on 209 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.39
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 7.8
A
ARILENES • couple • br
8
Ótima.
Pros:

Quarto grande, localização excelente.

Cons:

Localização

2026-03-20 • via Nuitee
Сергей • extended_group • ru
10
2026-03-16 • via Nuitee
妙真 • family_with_children • tw
8
2026-03-12 • via Nuitee
H
Hasan • solo_traveller • lb
10
Excellent location just 1 minute from the metro with amazing staff, but the furniture is a bit old.
Pros:

The rooms were not bad, but the furniture is a bit old. However, the location is absolutely excellent 100000/100! It’s near everything and just a 1 minute walk to the metro. The metro line connects you directly to many tourist attractions on the same line without needing to change trains, which makes it super convenient.

Room service and housekeeping staff were amazing, very caring, and professional. They really made the stay comfortable.

2026-03-01 • via Nuitee
W
Wing Ho • family_with_children • au
7
Pros:

Location

Cons:

Prefect location for good food, shopping and easy access to other spots. Simply room with affordable rate.

2026-02-08 • via Nuitee
W
Wai Kuen • family_with_children • hk
8
滿意
Pros:

被舖乾淨

Cons:

洗手間的設施如馬桶陳舊有污積

2026-01-19 • via Nuitee
D
Delgertsogt • extended_group • at
6
Hat mir gefallen
Pros:

Lage war super. Personal sehr freundlich. 3 Betten waren bequem

Cons:

Geruch im Gang war etwas ungewöhnlich.

2026-01-19 • via Nuitee
Y
yasuo • family_with_children • jp
8
古いホテルですがそれなりに清潔で価格とのバランスが保たれている。
Pros:

古いホテルですがリーズナブルな価格でロケーションが良い。

Cons:

なし。

2026-01-19 • via Nuitee
S
Shun Ching • extended_group • sg
7
2026-01-17 • via Nuitee
H
Hery • extended_group • id
8
Pros:

Location
They have triple bed room

Cons:

Old hotel, need to be renovated

2026-01-09 • via Nuitee
K
Kaj • solo_traveller • se
9
Pros:

Läget suveränt, nära till Metro och mycket centralt

2025-12-28 • via Nuitee
G
GIOVANNI • solo_traveller • it
7
2025-11-29 • via Nuitee
M
Maria Jose • solo_traveller • uy
10
2025-11-18 • via Nuitee
R
Rajeev • extended_group • in
7
Pros:

Good

2025-11-16 • via Nuitee
A
alvin • couple • my
7
Pros:

I hope the hotel can be more new, refurnise like new hotel, I also hope the spa will be renew too.

2025-11-13 • via Nuitee
C
CARLOS • extended_group • ec
9
Buena experiencia en Shenzhen
Pros:

El personal muy amable

Cons:

Los colchones de las camas en China generalmente son duras

2025-10-26 • via Nuitee
嘉麗 • extended_group • hk
7
2025-08-20 • via Nuitee
T
Tan • solo_traveller • my
8
OVERALL, I LIKE IT AND THE FRONT STAFFS IS VERY FREINDLY
Pros:

I DID NOT HAVE BREAKFAST AT KAILI. MAY TRY IT NEXT VISIT.
ANY SPECIAL RECOMMANDED THAT I SHOULD TRY ON MY NEXT VISIT?

Cons:

MAY BE CAN IMPROVE THE ENVIRONMENT AND AIR POLLUTION BECAUSE THE SMELL INSIDE THE ROOM IS NOT THAT GOOD

2025-08-08 • via Nuitee
G
gougi • family_with_children • dz
8
2025-07-30 • via Nuitee
M
muthunayake • family_with_children • hk
10
Very easy access
Pros:

Location

2025-07-22 • via Nuitee