Hux Hotel, Kensington

Hotels
8.6 (1712 reviews)
7-9 High Street Kensington , London , gb

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Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good bar and amenities
Cons:
Small room sizes
Noise issues
Limited food options

Categories

Cleanliness
8.35
The rooms were generally clean, although small, and no major cleanliness issues were reported.
Service
9.35
Staff were consistently mentioned as friendly, helpful, and accommodating.
Location
9.35
Great location with easy access to public transportation and nearby amenities.
Room Quality
7.85
Rooms were reported as very small, but adequately furnished.
Amenities
8.85
Decent amenities, with a bar that received positive remarks, although some guests noted shortcomings.
Value for Money
8.35
The perceived value was affected by room sizes, yet the overall experience balanced this sentiment.
Food and Beverage
8.35
Good bar options and fresh milk available, but limited food options overall.
Overall Experience
8.35
Overall positive with some issues, especially regarding room size and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:52

Property Description

Luxurious Accommodations
The Hux Hotel offers exquisite rooms and suites with top-notch amenities such as air conditioning, 24/7 room service, and designer marble bathrooms. The interactive tablet with mood lighting control adds a touch of sophistication to your stay.

Exclusive Lounge Experience
Indulge in the Hux private members late night lounge and bar, where you can savor London's finest cocktails amidst the captivating tunes of talented musicians. It's the perfect setting to unwind after a day of exploring the city's attractions.

Prime Location
Located near iconic landmarks and just a short stroll from High Street Kensington Tube Station, The Hux Hotel provides easy access to London's transportation network. Immerse yourself in the vibrant atmosphere of the upscale neighborhood, with renowned shopping destinations and upscale dining options at your doorstep.

Experience luxury and convenience at The Hux Hotel. Book your stay now to elevate your London getaway.

Important information:

The elevator is on the first floor and not on the ground floor.

The hotel reserve the right to ask the guest for GBP 100 pre-authorization upon check-in for any extras or incidentals.

When booking more than 5 rooms, different policies and conditions apply.

The entire property is nonsmoking and a penalty charge of GBP 100 will be added to your bill if the evidence is found.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1712 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 7.85
Amenities: 8.85
Value for Money: 8.35
Food and Beverage: 8.35
Overall Experience: 8.35
E
Ella • couple • il
9
Great location, kind staff, unusual design and vibe
Pros:

Excellent location. Helpful and kind staff.
Loved the design and the special vibe

Cons:

The room was a tad small

2026-06-13 • via Nuitee
D
Danielle • extended_group • au
10
2026-06-13 • via Nuitee
E
efrat • extended_group • us
9
Nice boutique hotel in good location
Pros:

We stayed in the 2 bedroom apartment that was very comfortable for a family of four adults, it was clean and very well equipped , the bedrooms are very quiet even though the apartment is facing a main street.

Cons:

The apartments are in the building next door so it’s not a real hotel experience. The bedrooms in one of the bedrooms were very hard .

2026-06-12 • via Nuitee
Y
Yinon • couple • il
9
Pros:

Perfect location for a comfortable bed and hot shower and in the vicinity to all transportation in Kyoto.

2026-06-12 • via Nuitee
A
Anne • couple • gb
8
A great stay. I was in hospital for a day but the hotel made it special.
Pros:

The hotel is hidden...in a good way. manypeople look in the windows but do not quite understand what is this? The Location is fantastic. Close to shops, museums and Kensington Gardens. Great cafe's and restaurants outside. We missed the jazz music but bar and lounge areas were great. We could have sat there and just enjoyed the environment all day and evening. The mistake we made! We needed a larger room with Chairs but that was our responsibility.
Loved the owners slippers. They totally represented the place. Watched his video and loved that his voice was easily understood. Also loved the messages he was sending about Presence and Unique Brand. This felt unique.

Cons:

The doors to the lift were tight with cases. Needed an easier opening. Maybe a few more people in the lounge in the evening.

2026-06-12 • via Nuitee
E
Evan • couple • au
8
Loved the location but disappointing that there was no facility for breakfast and no advice when booking
Pros:

Location

Cons:

Small rooms and no breakfast facilities

2026-06-11 • via Nuitee
T
Tracy • extended_group • gb
8
A fab stay in a unique hotel that has a fabulous location and a really boutique feel.
Pros:

The location was fab and the penthouse was a really spacious suite with 2 bedrooms. Very comfortable space with great kitchen facilities and staff super helpful. Bar is eclectic and unique and absolutely wonderful. We loved the vibe.

Cons:

There is no where to hang clothes in the second bedroom not even a small rail or hooks behind the door. There is no mirror at all in the main bedroom which with a shared bathroom is not great with 4 adults. There is plenty of wall space for a mirror, basic requirement really. Beds were not made despite room being serviced and towels replaced after day one.

2026-06-11 • via Nuitee
J
Jane • couple • gb
8
Recommended for Location and service but not for room size
Pros:

The location for the Royal Albert Hall and station was excellent

Cons:

We had a petite room but the configuration made it feel like a broom cupboard.
The sink was too small to be able to fit the kettle in to fill up.
If the bathroom were a wet room without a shower door that would have worked.

2026-06-11 • via Nuitee
D
Debby • family_with_children • gb
10
Comfortable and relaxing
Pros:

The staff were amazing. This hotel is quirky and has a great atmosphere. Loved it

Cons:

Did not offer breakfast

2026-06-09 • via Nuitee
A
andreas • solo_traveller • at
9
2026-06-08 • via Nuitee
C
Catherine • couple • gb
8
2026-06-08 • via Nuitee
L
Lynn • couple • gb
8
Enjoyed our stay.
Pros:

Quirky design with lots of interesting features. Staff were lovely and helpful at all times.

Cons:

We booked a signature room to give us what we hoped was more room.
However the end of the bed was about 50cm from the wall which was very difficult to manoeuvre around. This was made even more challenging as there was a tv on the wall which was really in the way. Can’t imagine what the petite room would be like!!!
However the room was immaculate and well equipped.
Bar prices were very expensive. Silver coin and welcoming letter was a nice touch.

2026-06-08 • via Nuitee
J
Joyce • couple • gb
6
Quirky, but very bijou!
Pros:

We liked the quirkiness of the hotel with its animals and birds, it's beautiful wallpapers and lovely artwork. Our room was tastefully decorated.The staff made us feel welcome. Good air-conditioning in the room.

Cons:

Our room was tiny, which we were not prepared for. We could hardly find an area on the floor to lay the case flat to empty it and repack it! The toilet area was also tiny, with barely enough room to dry yourself after a shower, and nowhere to lay out toiletries. No room for a chair in the room so had to sit on the bed.
Prices in the bar were eye-wateringly expensive! They try to tempt you with a gimmick where if you buy a round, the next round is on them. When we tried to use it, we were told the drinks we wanted to repeat were not allowed! In the end, we never had our free round.

2026-06-08 • via Nuitee
F
Fitzpatrick • solo_traveller • gb
6
Pros:

No kettle despite description

Cons:

No Kettle

2026-06-07 • via Nuitee
J
Jennifer • extended_group • gb
9
Pros:

Decor, room and staff were great.

2026-06-07 • via Nuitee
D
Daisy • couple • gb
8
An enjoyable stay in a great location
Pros:

Very convenient for the royal Albert hall where we were seeing a show. Lots of bars and restaurants close by which is essential for breakfast which is not served at the property.
The live music and bar downstairs was very fun.
Very quirky decor which was nice.
The staff were very friendly and helpful.

Cons:

We were aware of the very small rooms, before we booked so we were glad we booked one of the larger ones, as there was still barely room to put a suitcase on the floor. This is the nature of staying in a hotel that used to be a personal house though.

2026-06-06 • via Nuitee
S
Sabine • solo_traveller • de
10
Pros:

Wunderbar und sehr geschmackvoll ausgestaltete Suite, sehr sauber, toller Service vom Peraonal. Wir waren beeindruckt und kommen gerne wieder

Cons:

Es gab nichts auszusetzen, alles wirklich perfekt.

2026-06-06 • via Nuitee
E
Eeva • family_with_children • fi
8
Great location, small, quiet and very clean and lovely interior design.
Pros:

It was a great small hotel, we strudel in one of the apartments which was perfect for a family of four. However the bed sofa and the pillows could have been of better quality.

Cons:

It would have been great if the hotel would have had coffee and the bathroom could have been a bit bigger.

2026-06-06 • via Nuitee
D
David • solo_traveller • gb
3
Petite with a VERY small p
Pros:

Good location

Cons:

Petite room with a small p.

The room and bathroom/shower room were ridiculously small. The room was basically the size of the bed and it was flush with the walls on three sides.

Couldn't turn around in the shower and legs under the sink when sitting on the toilet. The smallest hand basin I've ever seen in my life.

For £200 a night that's dreadful value for money

2026-06-05 • via Nuitee
A
Andrew • solo_traveller • se
9
2026-06-05 • via Nuitee