El Oasis Hotel

Hotels
8.8 (348 reviews)
8RGM+Q9 Aguada , Aguada , pr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Good food
Cons:
Cleanliness issues
Wifi problems
Pool temperature

Categories

Cleanliness
7.94
There were issues with cleaning as mentioned in the reviews.
Service
9.91
Excellent service was highlighted by multiple guests, especially mentioning attentive staff.
Location
9.45
The location was consistently praised for its appeal and convenience.
Room Quality
8.4
The room quality was met with some criticism regarding size and certain aspects like furniture.
Amenities
7.93
Some amenities like the pool were noted to lack heat and there were issues with internet.
Value for Money
8.39
Overall value seems to align with the hotel rating, but some guests felt overall experience could be better.
Food and Beverage
9.44
Praise for the on-site restaurant and quality food options.
Overall Experience
8.91
Overall experiences were largely positive, though some aspects fell short of expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:02

Property Description

Refreshing Outdoor Amenities
Enjoy a leisurely dip in the outdoor swimming pool, relax in the garden, or maintain your workout routine in the fitness centre.

Comfortable Rooms with Views
Experience comfort in air-conditioned rooms with balconies offering garden or sea views. Each room is equipped with modern amenities, including a coffee machine.

Convenient Services
Benefit from free WiFi, private parking, and multilingual staff at the reception for a seamless stay. Don't hesitate to seek recommendations for exploring the area.

Book your relaxing stay at El Oasis Hotel today for an unforgettable experience!

Important information:

Power and water outages are common in Puerto Rico, occurring over 100 times per year. El Oasis Hotel is equipped with solar panels and Tesla batteries for backup, though usage may be rationed during extended outages. By booking, guests acknowledge that no refunds or compensation will be provided due to such events, which are beyond our control.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 348 reviews
Cleanliness: 7.94
Service: 9.91
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 8.91
H
Hernandez couple pr
10
La mejor estancia de mi vida.
Pros:

El ambiente, tranquilidad, comodidad

Cons:

Se necesita una neverita en los cuartos, cafetera, luces al otro lado del camino hacia la piscina y lugar para desayunar todos los días.

2026-07-24 via Nuitee
R
Reyna couple mx
9
Gran ambiente y comodidad
Pros:

La comodidad, el ambiente de la estancia, excelente desayuno

Cons:

Ligeros fallos de WiFi que se solucionaron

2026-07-24 via Nuitee
D
Domingo Angel Alvarez family_with_children us
1
2026-07-23 via Nuitee
A
Axel solo_traveller pr
10
Pros:

Fue una estancia increíble, es buen lugar si quieres desconectarte de todo y relajarte, tremendo restaurante y un personal muy atento y amable.

2026-07-22 via Nuitee
C
Carmen solo_traveller pr
10
Pros:

La tranquilidad y la vegetación.

2026-07-20 via Nuitee
N
NRC family_with_children pr
4
I have never had so many inconveniences in a hotel stay as I have in this hotel.
Pros:

I only liked that it allowed me to stay close to where I needed to go the next day.

Cons:

I HATE that my family had to wait for the hot water to come back after 30 minutes of the first person taking a shower. That is something that will 100% turn me off about a hotel and I will never come back to. That is inconvenient and just ridiculous to pay that amount of money for such a basic service a hotel should make sure they have available for their customers or at LEAST inform about before booking. Another thing, no microwave nor small fridge. That was something we were counting on for our midnight snacks and the only solution they gave us was to go heat it in their restaurant’s microwave!! I really didn’t want to do that and we had to leave the hotel and get something outside. Again, inconvenient. Lastly, the air conditioners are to be kept in 71 F degrees as per their instructions to “maintain conditioner functionality”. I have never had so many inconveniences in a hotel stay as I have in this hotel. I rate it a D-, and hope they take this rating into consideration because they have been open for YEARS and still have so much to fix.

2026-07-19 via Nuitee
R
Rolf Hugo Jespersen solo_traveller no
10
Pros:

At man fikk en egen liten leilighet. Stien rundt eiendommen var fantastisk. Restauranten var super fin. Eiendommen var fantastisk. Skulle ønske de hadde gitt navn til alle planter. Hadde gjort hagene mer spennende. Anbefaler stedet.

Cons:

Skulle ønske de hadde vanlig frokost.

2026-07-18 via Nuitee
B
Briseida solo_traveller pr
2
Regular
Pros:

El personal y todo hermoso

Cons:

La habitación muy bella y todo pero tenía bañera y sufrí una caída. El personal administrativo estuvo llamando en dos ocasiones el día de salida, ya que fue de viernes a sábado y muy diligentes pero quedaron en llamar para darme seguimiento de cómo me sentía y no volvieron a llamar. Gracias a Dios estoy bien y viva para contarlo.

2026-07-15 via Nuitee
T
Taisha couple us
10
Pros:

Everything service cleanness food

2026-07-14 via Nuitee
K
Karla Marie couple pr
10
Excelente lugar para descansar y desconectarse.
Pros:

Me encantó el lugar, el staff fue muy amable y el restaurante es excelente. Todo es muy acogedor.

2026-07-13 via Nuitee
A
Alexa solo_traveller pr
9
Relax
Pros:

Good but the room was close to the street an car noises were listened during sleep time

Cons:

Street noise

2026-07-12 via Nuitee
N
Nelsky solo_traveller us
10
2026-07-07 via Nuitee
M
Melvin Mora solo_traveller pr
10
Un tesoro en Atalaya
Pros:

La sensación de estar lejos en las montañas sin estarlo, la tranquilidad no tiene precio. El trato del personal es VIP.

Cons:

Si tengo una crítica es para el área de la piscina, un mejor alumbrado, solo cuenta con lámpara en la pared.

2026-07-06 via Nuitee
V
vazquez couple pr
9
Bien.
Pros:

El lugar en términos generales es hermoso. Sus jardines y caminos son relajantes.

Cons:

Al hacer la reservación la habitación salía con nevera y cafetera y ya ese servicio lo tienen para algunas habitaciones y la que me asignaron no estaba entre ellas. Por otro lado, el no tener personal disponible físicamente para atender contratiempos y tener que esperar que te enviaran a alguien y la espera, no fue ameno.

2026-07-06 via Nuitee
B
Bernard couple fr
10
2026-07-05 via Nuitee
D
Dany Anthony solo_traveller us
10
Tranquilidad
Cons:

Todo bien

2026-07-04 via Nuitee
L
Luz solo_traveller co
10
2026-07-02 via Nuitee
D
DIANA solo_traveller lt
10
Pros:

Padedantis personalas, nuostabi aplinka, puikus baseinas

2026-07-01 via Nuitee
A
Alexandra family_with_children us
10
In love
Pros:

I loved everything about it. From the first sight of it, the room, the pool, everything

Cons:

Only thing bad I can say is the internet but I can farely understand, it’s a real big place there. But other than that, everything was perfect

2026-07-01 via Nuitee
H
Hector family_with_children pr
10
2026-06-29 via Nuitee