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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Currency exchange
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Public transport tickets
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Free bus station shuttle
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in air-conditioned rooms with flat-screen TVs and modern amenities at Vanbrugh Bay Hotel.
Exceptional Services
Enjoy a range of services including a restaurant, free shuttle service, and room service, all designed to enhance your stay.
Convenient Location
Located in the heart of Zhangjiajie, our hotel provides easy access to popular attractions like Zhangjiajie National Forest Park and Tianmen Mountain Ticket Office.
Experience comfort and convenience at Vanbrugh Bay Hotel - Zhangjiajie Tianmen Mountain. Book your stay today!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Location
Guest Reviews
The breakfast was mainly Chinese-style, but it also had European options. The room was clean, comfortable, and pleasant to stay in.
Room:Big room, comfortable bed, good shower, electric toilet.
Location:Excellent for those who want to use Zhangjiajie City as a base for their trip (parks and old towns) and be close to the railway station. By car it's about 45min to the park, 20min to Tianmen Mountain Line C (much closer for Line A), 15-20min to Zhangjiajie West Station.
Transport: They also provided free pick up on arrival and the driver was lovely with her pink car. We basically did the whole stay with her.
Staff: Great staff service, friendly and very helpful. They went out of their way a lot to help. They packed our breakfast to go for us.
Room: The room we booked had 2 big windows (corner view) the one we got only had 1. Also the pictures show a beautiful view of the top of the buildings, but in reality the view down is not nice. Carpets were stained, sheets had big visible holes in them. The room lacks a full length mirror.
Housekeeping: inconsistent, we never knew if we'd have toilet paper, water, tea, etc when going back to the room.
Breakfast: only from 7:00-9:00, too short and not early enough for the park's, but they did pack us to-go bags when requested. Breakfast is very simple, could be improved.
The room was spacious and very comfortable. Amazing
Unica pecca capire dove fosse l'hotel. Meglio fornire indicazioni su come trovarlo (è all'interno di una struttura più grande)
Cleanliness needs significant improvement. There were bread crumbs and hair scattered across the room carpet, which were not cleaned during the two days of my stay. The walls also had visible stains. I also found a considerable amount of hair on the bathroom floor. Overall, the photos shown on Booking are misleading—the actual quality, cleanliness, and general atmosphere are far below what the pictures suggest. Breakfast very poor.
كل شي كان جيد
Zelo čista soba, zajtrk, kopalnica, lep razgled.
Navodila, kje se hotel nahaja. Navodila niso bila dovolj jasna.
Buena ubicación.
el hotel está ubicado en una de las plantas del edificio lo que lo hace difícil de encontrar.(importante tenerlo en cuenta)
لا تخدعكم الصور ليست مثل الحقيقه
الإفطار غير مناسب للعرب ولا للإنسان بشكل عام
La chambre était propre et confortable, l hotel est bien situé je recommande !!!
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