The Kaptain's Retreat

Hotels
8.9 (88 reviews)
SCO 303-304, Sector - 35 B, Chandigarh Sector - 35 B , Chandīgarh , in

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Fax/photocopying
Soundproof rooms
Ironing service
Packed lunches
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Comfortable rooms
Cons:
Limited dining options
Some amenities could be better

Categories

Cleanliness
8.48
Generally clean, with some mentions of cleanliness in multiple reviews, but some comments suggest it could be improved.
Service
9.45
The staff showed kindness and helpfulness across several reviews, leading to a high rating.
Location
9.49
Multiple reviews praised the central location, making it easy to access various attractions.
Room Quality
8.94
Rooms were described as comfortable and well serviced, albeit with some expecting newer furnishings.
Amenities
8.47
Supported basic amenities but lacked a kitchen, which was a noted downside by some guests.
Value for Money
9.43
Most reviews indicate the hotel provides good value for the price, particularly considering its location.
Food and Beverage
7.98
Limited dining options mentioned, reliance on nearby cafes for food delivery could be a downside.
Overall Experience
8.95
Overall positive experiences reported, with minor issues noted that did not detract significantly from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:15

Property Description

Convenient Location
Modern Amenities
Friendly Service

Book your stay at The Kaptain's Retreat in Chandīgarh for a comfortable and convenient experience. Enjoy the modern amenities such as air conditioning, free WiFi, and a flat-screen TV. The friendly staff is always ready to assist you, making your stay even more enjoyable. Explore nearby attractions like Rock Garden and Sukhna Lake, located just a short distance away. Contact us now to reserve your room at The Kaptain's Retreat and make the most of your trip to Chandīgarh.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 88 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.49
Room Quality: 8.94
Amenities: 8.47
Value for Money: 9.43
Food and Beverage: 7.98
Overall Experience: 8.95
C
Christine • solo_traveller • au
10
Small, welcoming hotel in great location
Pros:

This is the best place to stay! Small, welcoming hotel in great location. Lovely, comfortable rooms and excellent room service and help with all questions. Highly recommended.

2026-02-13 • via Nuitee
A
Aditi • couple • in
10
2025-09-08 • via Nuitee
S
Sam • couple • fr
10
2025-09-06 • via Nuitee
B
Brazzo-Tech • solo_traveller • de
7
Pros:

Die zentrale Lage war super für mich, um verschiedene Punkte in Chandigarh zu besuchen. Das Zimmer war ok pr den Preis. Nichts spektakuläres, aber für 2 Nächte vollkommen ok.

Cons:

Das Hotel hat meinen Erwartungen entsprochen. Das Hotel und die Zimmer sind bei weitem nicht so neu, wie es auf der Webseite scheint.

2025-09-06 • via Nuitee
A
Anna • couple • it
9
Very nice place
Pros:

Lovely hotel, dedicated to the cricket theme, with some nice and old pieces of furniture. Very characteristic place.
The Staff is very kind, the room and bathroom are big and well serviced.
Good functioning WiFi and TV connected to netflix, prime etc.

Cons:

All great, only one suggestion to improve the number and position of sockets.

2025-09-05 • via Nuitee
S
Shivangi • couple • in
10
Pros:

Our stay at the Kaptain's Retreat exceeded our expectations. The entire hotel including our room was spanking clean. The interiors were done in an elegant fashion. The staff was courteous and did their best to make our stay comfortable. The hotel doesn't have a kitchen but you can order food from a nearby cafe which will be delivered to your room.

2025-08-31 • via Nuitee
D
Daniela • extended_group • ch
10
2025-08-23 • via Nuitee
L
Lisa • family_with_children • au
9
Great value lovely hotel
Pros:

The hotel is really comfortable, clean and close to bus station & restaurants

Cons:

Nothing

2025-08-20 • via Nuitee
G
Gagan • couple • in
10
2025-08-09 • via Nuitee
P
Passang • family_with_children • in
6
2025-08-06 • via Nuitee
A
Ajay • solo_traveller • in
8
2025-08-01 • via Nuitee
• couple • fr
7
Pros:

Le personnel était très serviable mais ne parlait que difficilement l’anglais.

Cons:

Hôtel assez impersonnel. Impossible d’ouvrir une seule fenêtre dans la chambre

2025-07-14 • via Nuitee
A
Anonymous • family with young children • au
9
Superb
Pros:

Beautiful hotel. Staff were very friendly and helpful. Loved our room - it was very comfortable and the furniture was lovely. Definitely recommend.

2025-07-05 • via Nuitee
D
Deborah • group • gb
9
Overnight in Chandigarh
Pros:

Clean and comfortable room in a very nice hotel. Unfortunately we arrived late and left early so didn't appreciate what the hotel had to offer but would recommend.

Cons:

Nothing

2025-06-27 • via Nuitee
P
Prashanth • review category business travellers • in
9
Superb
2025-06-27 • via Nuitee
A
Avinashi • with friends • in
9
Absolutely beautiful property with well mannered clean and polite staff . Quiet environment peaceful stay . Special appr
Pros:

Absolutely amazing small and well maintained property . Neat and clean staff as well as property

Cons:

Paid parking was not mentioned before booking. Otherwise there was no hassle in parking only that the parking was paid and not mentioned anywhere

2025-06-13 • via Nuitee
J
Jonathan • young couple • de
10
Exceptional
2025-06-03 • via Nuitee
E
Eastgate • young couple • gb
9
Superb
2025-05-24 • via Nuitee
R
Rahul • young couple • in
9
Superb
Pros:

Very clean and nicely maintained property. Decent location.

2025-05-15 • via Nuitee
E
Emmanuelle • solo traveller • gb
10
Excellent
Pros:

As soon as you enter, you are welcome with a fresh glass of water and the smell of rose water. The room was very clean and comfortable and the staff really helpful.

Cons:

Nothing

2025-05-06 • via Nuitee