Hotel Park Palace

Hotels
•
OYO Rooms
Decor Tower, Dontad Street, Opposite City Heights Tower Khadak, Masjid Bunder , Mumbai , in

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Location
Cab driver's help in a difficult situation
Cons:
Poor cleanliness, lack of safety, unhelpful staff, maintenance issues, lack of basic amenities, unpleasant odor in rooms

Categories

Cleanliness
3.6
Guests consistently mentioned cleanliness as a major issue, with complaints about dirtiness and unclean conditions.
Service
6.7
Service received mixed reviews, with some guests describing staff as rude and uncooperative, while others appreciated the help provided in difficult situations.
Location
6.9
The hotel's location was viewed as a double-edged sword, with some guests liking the proximity to events and landmarks, while others found the area congested and unclean.
Room Quality
5.9
Rooms were criticized for being dirty, having maintenance issues like loose shower knobs and unclean toilets, and some rooms lacked basic amenities like windows and drinking water.
Amenities
6.4
Guests had mixed views on the amenities provided, mentioning the lack of cleanliness, poor maintenance, and discomfort caused by issues like noise from the AC.
Value for Money
4.9
Many guests felt that the hotel did not offer value for money due to the poor conditions, lack of basic amenities, and discomfort experienced during their stay.
Food and Beverage
6
Reviews on food and beverage ranged from disappointments with limited options and quality to mild appreciation for the breakfast and restaurant services.
Overall Experience
5.8
Overall experiences were predominantly negative, with guests expressing disappointment, feeling unsafe, and having to move to alternative accommodations due to the poor conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 11:09

Property Description

Convenient Location:
Located in the heart of Mumbai, OYO Flagship Hotel Park Palace offers easy access to major attractions and transportation hubs. Just a short distance from iconic landmarks like Chhatrapati Shivaji Terminus Railway Station and Girgaum Chowpatty Beach, guests can immerse themselves in the vibrant city life.

Comfortable Accommodations:
The hotel boasts well-equipped, air-conditioned rooms that provide a cozy retreat after a day of exploring the city. With free WiFi and a shared lounge area, guests can unwind and stay connected during their stay.

Nearby Attractions:
Surrounded by popular points of interest including Mohd Ali Road and Crawford Market, guests can experience the rich culture and flavors of Mumbai right at their doorstep. Don't miss the chance to explore Chor Bazaar and other local gems just a stone's throw away.

Book your stay at OYO Flagship Hotel Park Palace for a memorable Mumbai experience!

Important information:

Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 500 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location