Playas del Rey

Hotels
7.6 (2076 reviews)
Avenida Rey Jaume I, 76 , Santa Ponsa , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Old facilities
Cleanliness issues

Categories

Cleanliness
6.85
Reported issues with cleanliness, including a sighting of a cockroach.
Service
7.85
Mixed sentiments with some staff being very friendly while others were less welcoming.
Location
8.85
Good geographical location and central access to amenities.
Room Quality
6.85
Most rooms reported as being old and in need of maintenance.
Amenities
7.35
Amenities were basic and some were not functioning well.
Value for Money
8.35
Affordable prices but may compromise comfort.
Food and Beverage
7.35
Breakfast was generally good, although some aspects like bed quality and service had mixed reviews.
Overall Experience
7.35
A mix of experiences, leaning towards dissatisfaction due to outdated facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:58

Property Description

Prime Location Near the Beach
Hotel Playas del Rey, located just 200 metres from Santa Ponça Beach in southern Majorca, offers stunning sea views from most balconies.

Relaxing Outdoor Pool and Free Wi-Fi
Guests can unwind by the large outdoor swimming pool surrounded by terraces or stay connected with free Wi-Fi available throughout the hotel.

Delicious Dining Options
Indulge in a buffet breakfast at the hotel's restaurant or enjoy a drink at the bar. For a quick bite, guests can also grab snacks at the bar.

Experience the beauty of Santa Ponsa Bay while being conveniently close to Palma city centre and the airport. Book your stay at Playas del Rey for a memorable vacation.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for € 75 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2076 reviews
Cleanliness: 6.85
Service: 7.85
Location: 8.85
Room Quality: 6.85
Amenities: 7.35
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 7.35
E
Enrico solo_traveller it
1
Pros:

Niente

Cons:

Scarafaggi

2026-07-22 via Nuitee
D
Dalila extended_group it
5
Purtroppo la nostra esperienza in questo hotel non è stata all’altezza delle aspettative, soprattutto considerando il pr
Pros:

C’è un addetto alla reception che è stato molto gentile e disponibile con noi, la camera era pulita.

Cons:

Colazione fuori hotel, nessun posto auto per parcheggiare, doccia con acqua o bollente o congelata, non abbiamo trovato il bagnoschiuma che ci hanno consegnato dopo due giorni nessun frigorifero per poter mettere bevande e/o cibo che compravamo.

2026-07-21 via Nuitee
L
Luca extended_group it
5
Pros:

Colazione buona, ma in un ristorante poco distante dall’hotel. Posizione tranquilla, anche se, avendo la macchina, si può fare fatica a trovare parcheggio nei dintorni.

Cons:

L’arredamento (un po’ antiquato) e altre componenti della camera che dalle foto sembravano essere più recenti.

2026-07-20 via Nuitee
A
ANDERSON solo_traveller es
9
2026-07-18 via Nuitee
B
Barbara solo_traveller it
7
Ok
Pros:

Sauber

Cons:

Hotel bzw. Zimmer sieht nicht wirklich so aus wie auf den Bildern - ist in die Jahre gekommen, Frühstück in einem anderem Restaurant und nicht wirklich appetitlich.

2026-07-17 via Nuitee
C
César couple py
9
2026-07-17 via Nuitee
L
Lea-Marie couple de
8
Es war unsere erste Reise ins Ausland und wir hatten einen wunderschönen Urlaub!
Pros:

Super freundlich, gute Kommunikation.

2026-07-16 via Nuitee
B
Brian extended_group ie
1
2026-07-16 via Nuitee
O
Oisin extended_group ie
4
2026-07-16 via Nuitee
S
Stefan extended_group es
5
Cons:

No he recibido mi factura solicitado y lo necesito!

2026-07-16 via Nuitee
B
Barbanson extended_group be
1
Sale
Pros:

Personne de l’accueil très gentille.

Cons:

Nous avons été très déçus dès notre arrivée. L’établissement ne correspondait absolument pas aux photos ni à la description.

En arrivant, plusieurs personnes étaient en train de boire de l’alcool autour de la piscine, une femme de ménage fumait dans les escaliers et l’ensemble de l’hôtel était très sale. L’état général des lieux nous a mis très mal à l’aise et ne nous a pas donné confiance.

Nous tenons toutefois à préciser que la personne à l’accueil a été très gentille. Malheureusement, cela ne compense pas l’état général de l’établissement.

Face à cette situation, nous avons préféré quitter l’hôtel immédiatement et trouver un autre hébergement.

Nous avons donc ouvert un litige via Booking afin de demander le remboursement de cette réservation, l’hébergement n’étant pas conforme à ce qui était annoncé.

En toute honnêteté, nous ne recommandons absolument pas cet hôtel. C’est un établissement à fuir, même pour une seule nuit.

2026-07-16 via Nuitee
N
Niamh couple ie
4
positive overall however fridges should be added to rooms
Pros:

it was close to the beach and main strip in santa ponsa

Cons:

there was no fridge in the rooms, the pool was very small and there was not a lot of sun loungers

2026-07-14 via Nuitee
B
Benno couple es
7
Schöne Lage aber etwas in die Jahre gekommen. Frühstücksrestaurant sehr schön gelegen am Meer.
Pros:

Die Lage und die Traum Location im Frühstücksrestaurant (nicht im Hotel, sondern direkt am Meer)

Cons:

Ist ein bisschen in die Jahre gekommen, wie so viele Hotels sehr hellhörig

2026-07-14 via Nuitee
M
Marta couple es
6
Ottima posizione per girare la città
Pros:

La posizione è ottima e anche la piscina per quanto piccola è accogliente, peccato per il fatto che chiuda presto

Cons:

La colazione purtroppo si fa al di fuori della struttura e ti invoglia poco a farla e in più c’è poco parcheggio nelle vicinanze

2026-07-14 via Nuitee
M
María solo_traveller es
4
Ideal sólo para ir de fiesta
Pros:

La ubicación

Cons:

Ascensor que no funcionaba y tocó subir 5 plantas x la escalera. No funcionaba el tfno de la habitación, no había servicio despertador, no había nada para enfriar bebida, y para el desayuno había que desplazarse varios locales calle abajo.

2026-07-13 via Nuitee
D
Donncha couple ie
8
2026-07-13 via Nuitee
J
Jon couple es
1
2026-07-12 via Nuitee
Z
Zych extended_group pl
5
2026-07-09 via Nuitee
J
Julian solo_traveller de
5
2026-07-09 via Nuitee
O
Oleksandr solo_traveller dk
7
2026-07-09 via Nuitee