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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Clubhouse
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Table tennis
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Shared lounge/TV area
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Steam room
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Beauty Services
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Broadcast Live sport events
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Bingo
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Playground on site
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Self parking (surcharge)
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Water park access (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Games
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Housekeeping on request
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Concerts/live shows
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Clubhouse
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Thermal Water Park
Experience ultimate relaxation at Hot Springs Hotel with its 6 thermal pools nestled among lush tropical trees. The thermal water park offers a rejuvenating escape like no other.
Comfortable Rooms with Thermal Water Bathtubs
Indulge in luxury in our air-conditioned rooms, each equipped with a private thermal water bathtub. Unwind and pamper yourself in the soothing thermal waters within the comfort of your own room.
Delicious Dining Options and 24-Hour Services
Start your day with a delectable breakfast buffet featuring fresh fruits and regional delights. Savor a variety of dishes at our 24-hour restaurant and enjoy round-the-clock services including free Wi-Fi, private parking, and a welcoming 24-hour reception.
Book now to experience the perfect blend of relaxation and luxury at Hot Springs Hotel.
A deposit via bank transfer is required to secure your reservation. The hotel will contact you after booking to provide bank transfer instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Free private parking is possible at a location nearby (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 11 years old stay for R$ 50 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Localização e café da manhã e opções piscinas
Tinha reservado quarto com duas camas de solteiro e fui acomodada quarto cama de casal
A única coisa que precisa melhorar e a comunicação de restaurante puis créditos,e foi prometido que séria devolvido e teve estresse
Não queriam devolver o residual
Não queriam comprido o prometido
Da localização e conforto e atendimento muito bom.
A limpeza deixou um pouco a desejar
Café da manhã e almoço é maravilhoso, muitas opções, comida gostosa bem feita, as porcões também são bem saborosas. As piscinas são limpas bem cuidadas. O hotel em si é bem limpinho bem cuidado a área das piscinas também, não tem sujeira de copos e latas em volta das piscinas, também não tem sujeira de cigarro e gente fumante. As meninas que fazem a limpeza dos quartos são cordiais e caprichosas.
Achei os garçons do turno da noite sem paciência, parece que estavam de mal humor, houve falha de comunicação quanto a pedidos, um jogou pro outro e no final chegou o mesmo pedido 2x talvez por conta de correria, a impressão que deu foi que eram poucos para o tamanho da demanda. Mas o gerente foi bem tranquilo e resolveu a questão. O pessoal que fica na porta de vidro logo na entrada que nos informa sobre o estacionamento e o rapaz do estacionamento são bem ríspidos, também deu a impressão de estarem trabalhando forçados, não fazendo muita questão de falar com um tom de voz acolhedor, ou de esclarecer as dúvidas. tirando essas 2 coisas o final de semana foi ótimo!
Tudo
Tudo perfeito parabéns
Das piscinas e do quarto
De não poder comprar as coisas do frigobar...me senti obrigado a consumir o que o restaurante oferece
De tudo estava muito bom
Atendimento, café da manhã
A fila para o check in.
Elevado padrão de organização, limpeza e atenção dedicada ao nosso bem-estar, refletindo o compromisso com a qualidade e a excelência no atendimento.
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