Hotel El Faro Malecon

Hotels
7.5 (736 reviews)
Av. 16 de Septiembre 223 Fraccionamiento Faros , Veracruz , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable beds
Some maintenance issues

Categories

Cleanliness
6.58
Some reviews noted cleanliness issues such as stains on towels and uncomfortable odors in rooms.
Service
8.55
Generally good service with a note of some prepotent staff.
Location
9.09
Consistently mentioned as excellent and well-located.
Room Quality
6.04
Negative feedback about uncomfortable beds and maintenance issues.
Amenities
7.07
Some amenities were appreciated, but lack of elevators and old facilities affected satisfaction.
Value for Money
7.53
The price was considered reasonable relative to issues faced.
Food and Beverage
7.58
Food services were not mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.55
Mixed reviews but overall relatively satisfactory despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:16

Property Description

Convenient Location in Old Town Veracruz

Nestled in the heart of the Old Town district, Hotel El Faro Malecon offers a prime location just steps away from Regatas Beach and other key attractions.

Comfortable Rooms with Modern Amenities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and cozy bedding.

Exceptional Services and Nearby Attractions

Enjoy a seamless stay with our 24-hour front desk, concierge service, and tour assistance. Explore nearby landmarks like the Mexico Naval Museum and Veracruz Aquarium during your visit.

Ready to experience the charm of Veracruz? Book your stay at Hotel El Faro Malecon now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for MXN 90 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 80 per day.

Location

Guest Reviews

7.5
Based on 736 reviews
Cleanliness: 6.58
Service: 8.55
Location: 9.09
Room Quality: 6.04
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 7.58
Overall Experience: 7.55
R
Rodríguez cortez • family_with_children • mx
4
Pros:

Muy pequeño y baño poco insectos

Cons:

Televisión no prender

2026-03-20 • via Nuitee
R
roma • extended_group • mx
5
es aceptable no es muy comodo.
Pros:

me gustó que lo pasaban a limpiar, me gustó que tenia ventilación el baño y enfrió bien el aire acondicionado, y me tocó que mis amigas estuvieran frente a nosotros.

Cons:

Los baños les faltaba un poco de limpieza, las cortinas muy sucias, las camas no estaban suaves y las cobijas demasiado delgadas, no contaba con buen internet, poco comodo, no me gustó que teniamos que dejar la llave, tampoco que la tele era muy pequeña, no tenia ni ganchos para colgar la ropa, tampoco me gustó que el aire acondicionado estaba conectado dentro del cuarto y el cable estaba colgando, las cortinas de la habitación no bloqueaban tanto la luz.

2026-03-20 • via Nuitee
J
Juarez • couple • mx
10
Lo mejor es el personal tanto en recepción y la sra de limpieza
Pros:

Exelente lo disfrute

Cons:

No creo ya que fue genial 😔😔

2026-03-18 • via Nuitee
P
Pastor • family_with_children • mx
8
Pros:

Ubicación

Cons:

Falta se elevador

2026-03-17 • via Nuitee
M
Marina • solo_traveller • fr
5
Mais o menos
Pros:

Good located

The service at the front desk was excellent.
I think you can find better options elsewhere. And free high-speed internet at the hotel

Cons:

But the sink

There was no hot water, and the toilet faucet was leaking.
The air conditioning was great, and the bed was comfortable.

2026-03-17 • via Nuitee
E
Eduardo • family_with_children • mx
8
Pros:

Ubicación

Cons:

Pequeños detalles en los muebles

2026-03-16 • via Nuitee
A
Angel Manuel • family_with_children • mx
8
Pros:

Muy buena ubicación

Cons:

La taza del baño no tenía asiento

2026-03-15 • via Nuitee
R
Rodriguéz • family_with_children • mx
10
2026-03-02 • via Nuitee
I
Ivan • family_with_children • mx
8
Buena experiencia
Pros:

La ubicación es el mejor punto y también la opción del estacionamiento que no tienen pero te ofrecen opcion en uno cercano.

Cons:

El trato del personal de recepción hacia los huéspedes es algo que se puede mejorar para que sea un ambiente más cálido.

2026-03-02 • via Nuitee
L
Lupita Heredia • family_with_children • mx
7
Buenos si solo vas a llegar a dormir
Pros:

La ubicación es excelente y las camas son cómodas

Cons:

Le falta mantenimiento a todo el lugar

2026-03-01 • via Nuitee
S
Saira Arely • family_with_children • mx
7
Pros:

Es un hotel limpio y muy bien cuidado , está en una exelente ubicación

Cons:

Pero las cama es muy dura parecía que estaba durmiendo en el piso, eso fue lo único que no me gustó

2026-02-28 • via Nuitee
L
Lopez • family_with_children • mx
9
2026-02-26 • via Nuitee
B
Blanca Estela • family_with_children • mx
3
No recomendable
Pros:

La ubicación

Cons:

Muy deteriorada, las cortinas no están en buen estado
La luz del baño mala
No hay agua caliente
Sucias y deterioradas las paredes

2026-02-25 • via Nuitee
A
Aaron • family_with_children • mx
10
2026-02-25 • via Nuitee
J
Juan Gonzalo • family_with_children • mx
8
2026-02-25 • via Nuitee
A
Avila • family_with_children • mx
9
2026-02-24 • via Nuitee
O
Othón • family_with_children • mx
8
Pros:

Lugar cómodo, tranquilo, todos los servicios, limpio, aunque es pequeño está muy bien por el precio.

Cons:

El internet, la verdad se va y regresa bastante y les recomiendo que las cortinas del baño sean de plástico en vez de tela para que no se escurra el agua hacia la habitación.

2026-02-23 • via Nuitee
M
marroquin • family_with_children • mx
9
2026-02-23 • via Nuitee
D
de Talleyrand-Perigord • family_with_children • gb
4
Good value. No luxury. Unfriendly staff (except the night time girl)
Pros:

Good location. You pay for what you get and there is no generosity or taking the extra step from the hotel but the lady at reception was extremely rude and off putting every single time we had to deal with her, even just to say hi.

Cons:

Unfriendly staff

2026-02-23 • via Nuitee
F
Francisco Javier • family_with_children • mx
7
regular
Pros:

la ubicacion

Cons:

la infraestructura del hotel ha decaido y la recepcionista muy despota

2026-02-23 • via Nuitee