Hotel El Faro Malecon

Hotels
7.5 (736 reviews)
Av. 16 de Septiembre 223 Fraccionamiento Faros , Veracruz , mx

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Uncomfortable beds
Some maintenance issues

Categories

Cleanliness
6.58
Some reviews noted cleanliness issues such as stains on towels and uncomfortable odors in rooms.
Service
8.55
Generally good service with a note of some prepotent staff.
Location
9.09
Consistently mentioned as excellent and well-located.
Room Quality
6.04
Negative feedback about uncomfortable beds and maintenance issues.
Amenities
7.07
Some amenities were appreciated, but lack of elevators and old facilities affected satisfaction.
Value for Money
7.53
The price was considered reasonable relative to issues faced.
Food and Beverage
7.58
Food services were not mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.55
Mixed reviews but overall relatively satisfactory despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:16

Property Description

Convenient Location in Old Town Veracruz

Nestled in the heart of the Old Town district, Hotel El Faro Malecon offers a prime location just steps away from Regatas Beach and other key attractions.

Comfortable Rooms with Modern Amenities

Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and cozy bedding.

Exceptional Services and Nearby Attractions

Enjoy a seamless stay with our 24-hour front desk, concierge service, and tour assistance. Explore nearby landmarks like the Mexico Naval Museum and Veracruz Aquarium during your visit.

Ready to experience the charm of Veracruz? Book your stay at Hotel El Faro Malecon now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for MXN 90 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 80 per day.

Location

Guest Reviews

7.5
Based on 736 reviews
Cleanliness: 6.58
Service: 8.55
Location: 9.09
Room Quality: 6.04
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 7.58
Overall Experience: 7.55
D
Deybi family_with_children mx
5
2026-02-13 via Nuitee
M
Martínez Demanos family_with_children mx
5
Pros:

La ubicación y que está muy limpio

Cons:

Las camas ya muy deterioradas las paredes y cortinas ya muestran mucho deterioro

2026-02-13 via Nuitee
G
González family_with_children mx
8
Pros:

Cerca del centro, malecón

Cons:

El descuido en las instalaciones de luz/agua

2026-02-12 via Nuitee
I
Ibarra Ontiveros family_with_children mx
10
Pros:

Está muy cerca del malecón y las playas

2026-02-12 via Nuitee
M
Mich family_with_children mx
9
Pros:

L'emplacement, la propreté

2026-02-11 via Nuitee
L
Luis family_with_children mx
8
2026-02-08 via Nuitee
J
José David family_with_children mx
5
2026-01-31 via Nuitee
L
Lily García family_with_children mx
6
Bien pero... considera que
Pros:

La ubicación, está muy cerca del centro y del malecón.

Cons:

Las instalaciones, se ven viejas y les falta bastante mantenimientos, las toallas y ropa de cama están rotas o con agujeros, el baño de la habitación tenía una fuga de agua.

2026-01-28 via Nuitee
H
Hdez family_with_children mx
7
2026-01-25 via Nuitee
G
Gonzalo family_with_children mx
8
muy bien se puede descansar
Pros:

la ubicacion es excelente en el centro del puerto

Cons:

el internet esta un poco lento

2026-01-23 via Nuitee
J
Joshua family_with_children mx
9
2026-01-23 via Nuitee
C
Cheispan cobos family_with_children mx
10
Pros:

El personal MUI amable

Cons:

Si detalle

2026-01-20 via Nuitee
A
Alvarado Castañeda family_with_children mx
7
Mejorar la calidad de todos los servicios
Pros:

La ubicación y que cuenta con un espacio para desayunar con tus propios medios.

Cons:

Que no cuenta con un elevador para llegar al último piso con el equipaje, en la recamara doble solo un colchón era bueno pero el otro estaba muy gastado y solo una recepcionista fue amable.

2026-01-20 via Nuitee
R
RUBEN family_with_children mx
9
excelente!
Pros:

LA UBICACION ES EXCELENTE, LA ATENCION ES BUEN Y SE DESCANSA BIEN

Cons:

LA REGADERA DE BAÑO YA ESTA UN POCO EN MALAS CONDICIONES

2026-01-19 via Nuitee
M
MISAEL family_with_children mx
8
Cons:

El baño

2026-01-19 via Nuitee
L
LUIS MIGUEL family_with_children mx
9
Pros:

La ubicación

2026-01-19 via Nuitee
E
Edgardo family_with_children mx
7
Pros:

el personal de recepcion del turno de la noche trato de dar solucion a la problematica que presenta

Cons:

el cuarto me lo entregarron sucio tanto en recamara como en baño, no servia el ventilador y ni el aire acondicionado, cuando le comente a recepcion me dijeron que no me podian cambiar de cuarto y que hasta el otro dia verian si se arreglaba el problema del aire

2026-01-19 via Nuitee
M
Marcos family_with_children mx
9
"Buen servicio"
Pros:

Todo en orden, cuarto muy limpio me gustó mucho por los pocos días que me quedé

2026-01-18 via Nuitee
C
CLAUDIA family_with_children mx
6
Para el precio fatal
Cons:

Nada que ver con las fotos, camas en mal estado y sábanas sucias, ventana rota entraba el aire y mosquitos, hormigas en la habitación

2026-01-14 via Nuitee
S
Santos family_with_children mx
10
Pros:

La ubicación

Cons:

La habitación que me tocó, salía un olor desagradable del baño

2026-01-13 via Nuitee