Hilton Richardson Dallas, TX

Hotels
•
Hilton Hotels & Resorts
8.2 (388 reviews)
701 E CAMPBELL RD RICHARDSON, TX 75081-6748, United States of America , Richardson , us

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Good staff service
Nice amenities
Cons:
Cleanliness concerns
Expensive breakfast
Smells in some rooms

Categories

Cleanliness
7.78
Reports of cleanliness issues mentioned, including a musty smell in rooms and lack of proper cleaning.
Service
9.25
Mostly positive feedback regarding staff professionalism, despite a minor billing error.
Location
8.79
Convenient location with good accessibility and nearby amenities.
Room Quality
8.24
Generally positive comments on room comfort and quality, with some concerns about cleanliness.
Amenities
8.27
Good amenities such as a bar and pool, but some complaints regarding breakfast costs and parking.
Value for Money
7.73
Concerns expressed about the cost of services compared to expectations for a Hilton hotel.
Food and Beverage
7.28
Breakfast was reported as overly expensive for what was offered, impacting value perception.
Overall Experience
8.25
Overall positive experiences but marred by some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:19

Property Description

Modern Accommodation and Convenient Location

Luxurious Rooms and Productive Workspace
Enjoy bright and contemporary guest rooms at Hilton Richardson Dallas, complete with a flat-panel TV, spacious desk, and coffee-making facilities for your comfort and convenience.

Versatile Meeting Spaces and Fitness Facilities
With over 15,000 square feet of meeting space, including board rooms and banquet halls, our hotel is perfect for hosting events. Stay active in our 24-hour exercise facility and outdoor swimming pool during your stay.

Easy Access to Shopping and Transportation
Explore upscale shopping at Dallas Galleria, just 10 miles away, and take advantage of the convenient access to the DART light rail system. Book your stay at Hilton Richardson Dallas for a perfect blend of luxury and convenience.

Important information:

The Restaurant and Bar are open under normal operating conditions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8.2
Based on 388 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.25
C
Clemens • couple • at
9
2026-07-21 • via Nuitee
C
Carolyn B • family_with_children • us
9
Pros:

Staff was very helpful in check in and check out. Overall, a very nice facility!

2026-07-18 • via Nuitee
K
Kamber • extended_group • us
5
Room was hot, drinks were way overpriced and you had to pay for parking
Pros:

Location was nice. Close to the highway, downtown and great food options near by.

Cons:

Room was hot, drinks were way overpriced and you had to pay for parking. $15 for a malibu and pineapple , $5.17 for 20oz Dr. Pepper and $22 for parking for an overnight stay is RIDICULOUS. Especially when you had mold in the shower and an a/c that was struggling to keep a room cooler than 76. It served its purpose for an overnight stay but I definitely would stick to what I know going forward. This one had a better rate but when you add all the extra bs...its not worth saving a few bucks, because you're not!

2026-07-15 • via Nuitee
M
marilyn • family_with_children • us
8
ok
Pros:

It would be nice if you offered complimentary coffee down stairs the coffee in the room is horrible. why do we pay for parking it's not even covered. You need more light in the room.

Cons:

Coffee and no charge for parking

2026-07-15 • via Nuitee
F
Frank • couple • us
5
You can do better, in the area.
Pros:

It was somewhere I could sleep while there. I have to go back in August 2026, and won't be staying here again. To many better options with similar pricing near by.

Cons:

Poor showers, loud highway close by.

2026-07-09 • via Nuitee
M
Marlin Ann • couple • us
9
Will not stay here on our next Texas family visit.
Pros:

Great location to the family event we attended.

Cons:

It was very disappointing to be charged a $50 deposit on my credit card for possible damages, promising the money back at checkout. At checkout we were told, no you don't get the full $50 because we charged $17 for parking in front of the building!!! With all the mess with road construction, no parking garage and the price for the room, parking should have been free. This was a bit shady to me.

2026-07-08 • via Nuitee
P
Polzer • family_with_children • at
8
2026-06-27 • via Nuitee
M
Michael • couple • at
9
würde wieder buchen.
Pros:

Freundlich, Sauber.

Cons:

Doch ein wenig außerhalb.

2026-06-24 • via Nuitee
M
Mohammed • couple • us
10
2026-06-24 • via Nuitee
H
Harrison, Jr. • couple • us
3
This not what I expected from Hilton.
Cons:

I got to the room and began to wonder if they actually know that "Raymond" is in the room and not "Michael".
The land line in the room did not work. After reporting it I was told that "I will get you a discount". Nothing became of
that.
With no land line or luck on my cell, I could not call to find out about Wifi. I can only say "I think" because they thought my name was Michael, I could not get connected on to wifi. After reporting it, nothing became of that request.

2026-06-23 • via Nuitee
C
Charles • couple • us
10
2026-06-23 • via Nuitee
S
Susan Frier • couple • us
7
I liked the handicap accessible room. They had only 1 elevator working, causing 20 min. delays.
Cons:

We had to pay $43.00 for parking. This is ridiculous. If I had known this before, I would not have stayed there.

2026-06-22 • via Nuitee
K
Kerry • solo_traveller • us
1
I need a receipt for my stay and this is bad customer service
Pros:

BOOKING.com or Hilton would not provide an itemized receipt

Cons:

no receipt was provided

2026-06-18 • via Nuitee
M
Mary • solo_traveller • us
10
Great
Pros:

Location was great

Cons:

Absolutely nothing

2026-06-16 • via Nuitee
V
Viviana • family_with_children • us
10
2026-06-07 • via Nuitee
M
Monica • couple • us
10
Pros:

Quick check in & location to UTD

2026-06-07 • via Nuitee
V
Viviana • family_with_children • us
10
2026-06-07 • via Nuitee
J
Juan Diego • couple • us
10
Best stay, comfortable, clean
Pros:

Nothing

Cons:

Loved everything

2026-06-02 • via Nuitee
F
Florence • solo_traveller • fr
8
2026-05-31 • via Nuitee
D
Darryl • solo_traveller • us
9
Pros:

Great location, beautiful view surrounded by everything.

Cons:

Shower drain was stopped up.

2026-05-31 • via Nuitee