RIG Casa Conde

Hotels
7.2 (529 reviews)
Calle El Conde 511 , Santo Domingo , do

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Varied breakfast
Cons:
Dirty linens
Small and outdated rooms
Maintenance issues

Categories

Cleanliness
5.45
Numerous reviews highlight dirty linens and overall lack of cleanliness in rooms.
Service
8.45
Many guests praised the friendly and helpful staff.
Location
8.95
Multiple comments mention the great location for exploring the city.
Room Quality
6.95
Rooms described as small, outdated, and less maintained.
Amenities
6.45
Basic amenities noted, with recommendations for improvements.
Value for Money
6.45
Some guests felt the price did not reflect the quality experienced.
Food and Beverage
7.45
Breakfast varied and generally well-received, but options limited.
Overall Experience
7.45
Mixed feelings overall, with both positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:42

Property Description

Central Location
Located in the heart of Santo Domingo, RIG Casa Conde offers a convenient stay for guests looking to explore the city. Situated close to popular attractions like Montesinos and Malecon, guests can easily immerse themselves in the local culture.

Comfortable Rooms and Amenities
The air-conditioned rooms at RIG Casa Conde are thoughtfully equipped with modern amenities such as flat-screen TVs, free WiFi, and safety deposit boxes. Guests can also enjoy the convenience of room service, ensuring a comfortable and relaxing stay.

Dining and Relaxation
With a restaurant, bar, and shared lounge on-site, guests can indulge in delicious meals, refreshing drinks, and socialize with other travelers. Whether unwinding in the lounge or exploring the city, RIG Casa Conde provides the perfect blend of comfort and convenience for your stay.

Ready to experience the charm of Santo Domingo? Book your stay at RIG Casa Conde now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.2
Based on 529 reviews
Cleanliness: 5.45
Service: 8.45
Location: 8.95
Room Quality: 6.95
Amenities: 6.45
Value for Money: 6.45
Food and Beverage: 7.45
Overall Experience: 7.45
G
Geerman couple do
8
Great
Pros:

The staff,the cleaniss,

Cons:

The parkingspace,we got some issues with the people outside

2026-05-09 via Nuitee
M
Max solo_traveller mq
5
Cons:

J'aimerais bien payer avec ma carte de crédit en US dollars directement puisque ma réservation avait été faite dans cette devise et non en DOP au taux de change qui arrange l'hotel et puis qu'il y ait une télévision avec de vrais chaines de télévision : Youtube n'est pas une chaine de télévision

2026-05-06 via Nuitee
N
Nathaly solo_traveller co
7
2026-05-05 via Nuitee
V
Vargas Ruiz family_with_children do
8
Pros:

La ubicación

Cons:

El monto final no es el mismo del anuncio

2026-05-04 via Nuitee
W
Willi solo_traveller do
9
2026-05-03 via Nuitee
L
Luz solo_traveller us
6
Pros:

Location

Cons:

The receptionist was very rude.

2026-04-30 via Nuitee
V
Vane ponce solo_traveller ar
10
Pros:

La ubicación es excelente.

Cons:

No tiene ascensor, cuando llegamos tuvimos que subir las escaleras con las valijas.

2026-04-29 via Nuitee
V
Valentín solo_traveller do
4
Cons:

La habitación esta deteriorada, con muebles viejos

2026-04-27 via Nuitee
solo_traveller co
8
2026-04-23 via Nuitee
L
Lizeth solo_traveller co
8
Pros:

Muy buena ubicación y buen desayuno rico.

Cons:

Tuberías tapadas, toallas rotas y las instalaciones bastante deterioradas.

2026-04-23 via Nuitee
A
Angelo couple cw
7
Although I had some issues, I will call it on bad luck on my part. I had a good stay. The staff is always willing to hel
Pros:

Very Centric and accessible to everything. Rooms with balcony are big enough. Service was good. All hotel employees have good manners.

Cons:

It is clean, but not super clean. I’m a clean freak. Cleaning means also cleaning parts of the room that are not frequently used. Like the windows. The TV. The clothed chairs. The balcony. Before renting always check tv’s and the remote controls are working properly, wifi is really accessible in the selected room. Bulbs in the lamps are in place. Some customers may have took them 😁. I’m not complaining just advice for the best. That helps a lot to prevent unnecessary complaints.

2026-04-22 via Nuitee
C
CM couple do
10
Mi estancia fue extraordinaria
Pros:

Me gustó el servicio al cliente. El joven que estaba en recepción en la noche, quien nos recibió nos dió un excelente trato y la chica se la mañana fue muy amable ☺️. La joven que estaba en el área de desayuno es muy educada y amable. Muchas gracias.
Bendiciones infinitas para todos

2026-04-21 via Nuitee
V
vensimal gopi solo_traveller pa
1
Will never go again
Pros:

Just the location

Cons:

Same limited varity breakfast everyday. Bathroom shower head broken wash basis clogged. One staff unpolite (not all only one )

2026-04-21 via Nuitee
M
Matilde Gómez solo_traveller pe
9
Pros:

La ubicacion y el trato del personal

2026-04-20 via Nuitee
H
Hernandez couple us
9
Excelente
Pros:

La hubicacion excelente, el trato y el precio, son factores esenciales en una buena variedad

Cons:

Es muy buena solo un poco de mantenimiento en las cortina y la pintura.

2026-04-19 via Nuitee
R
Ruy Sergio couple br
9
Localização excente
Pros:

A localização é excelente e a cama é muito confortável.

Cons:

Achei que o café da manhã é fraco. Mas talvez eu esteja comparando aos cafés da manhã do Brasil, porém voltaria a ficar de novo.

2026-04-17 via Nuitee
J
jorge eduardo solo_traveller co
5
Cons:

El personal no es atento en las foto se ve diferente a como es en realidad....muy regular

2026-04-17 via Nuitee
L
Laura extended_group es
7
2026-04-17 via Nuitee
W
willi solo_traveller co
8
2026-04-16 via Nuitee
I
Imréné extended_group hu
8
2026-04-13 via Nuitee