Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful building
Spectacular views
Friendly staff
Cons:
Poor cleanliness
Lack of amenities
High price for low value

Categories

Cleanliness
7
The presence of ticks and fleas in the area is unacceptable, significantly impacting the cleanliness rating.
Service
10
The staff was described as amazing and accommodating, which positively influences the service rating.
Location
10
The stunning view of the location received positive remarks, enhancing its location rating.
Room Quality
8.97
Lack of basic amenities in the room like gel and bathrobes impacted the room quality sentiment.
Amenities
8.01
Limited breakfast options highlighted a deficiency in amenities offered.
Value for Money
5.96
Guests felt that the cost paid did not match the level of comfort and amenities provided.
Food and Beverage
6.99
Breakfast options were reported as limited and not up to par with guest expectations.
Overall Experience
9.45
Overall guest experience was greatly impacted by cleanliness issues, but positives in service and location provided a buffer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:18

Property Description

Sustainable Eco-Friendly Retreat

Renewable Energy & Local Materials: Ixhi eco hotel offers a sustainable stay with renewable energy sources and locally sourced materials, ensuring a minimal environmental footprint.

Vibrant Rooms & Mexican Decor: Each room at Ixhi is a vibrant oasis with Mexican decorative touches, equipped with modern amenities like heating, cable TV, and private bathrooms for a comfortable stay.

Culinary Delights & Wellness: Indulge in homemade Mexican dishes and organic ingredients at the on-site restaurant. Relax with therapeutic massages or explore nearby villages with the hotel's excursion services.

Experience eco-luxury at Ixhi eco hotel - book now for a memorable and sustainable getaway!

Important information:

Please let the property know if you will require Internet during your stay using the contact details provided in your booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 28 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 8.97
Amenities: 8.01
Value for Money: 5.96
Food and Beverage: 6.99
Overall Experience: 9.45
J
Jessica • extended_group • mx
10
Calidad y calidez en cada detalle
Pros:

Excelente experiencia de principio a fin. Todo el personal fue increíblemente amable y atento, siempre pendientes de que no nos faltara nada. Las instalaciones estaban impecables y nuestra estancia fue muy cómoda. Sin duda, hicieron que nos sintiéramos como en casa. ¡Gracias por todas sus atenciones! Definitivamente regresaré y lo recomendaré con mucho gusto.

2026-08-05 • via Nuitee
S
salvador • solo_traveller • mx
10
2026-08-04 • via Nuitee
C
CESAR • couple • mx
10
2026-08-03 • via Nuitee
M
Maricarmen • family_with_children • mx
9
Pros:

La vista y el lugar es muy tranquilo.

2026-04-06 • via Nuitee
G
Gerardo • couple • mx
8
COMODA
Pros:

DESAYUNO BIEN PERO UN POCO CARO EN RELACION A LA VARIEDAD DE LOS ALIMENTOS

Cons:

EL PAISAJE

2026-01-20 • via Nuitee
K
Kayla • solo_traveller • us
8
2026-01-13 • via Nuitee
L
LAURA • couple • mx
5
Pros:

Las vistas son espectaculares, el hotel es bonito y el personal muy amable

Cons:

La relación calidad-precio es muy mala. Pagué un verdadero dineral por 2 noches, y por ese precio esperas muchas más comodidades. Ni siquiera tenía gel de ducha! Ni bata de baño, ni alfombras, ni un mísera buena pastilla de jabón. El "buffet" de desayuno súper limitado! El primer día no tenía tortillas! Y el segundo, a las 11 ya se les había acabado el pan dulce! (Cuando el horario era hasta la 1) si hubiera pagado un cuarto de lo que pagué, todo bien, por lo que pagué esperaba muchísimo más

2025-11-04 • via Nuitee
A
Alvaro • solo_traveller • us
10
The staff was amazing
Pros:

Beautiful building

2025-11-03 • via Nuitee
J
Juan Carlos • family_with_children • mx
3
Nice place. Horrible experience.
Pros:

the view is exactly how the picture depicts it. it really is a stunning view.

Cons:

the very first day we arrived there we stepped on the grass and into the rooms, we were stung by hundreds of ticks and fleas. we couldn't stop the itch. we went to the manager and she calmly said "yeah, you know, its because of the raining season. better stay off the grass so you can avoid the bugs, they really are tough on skin, particularly on kids". long story short: kids got fever, we were afraid of going into the bed and we just couldn't stop scratching. A true nightmare!!! They offered to change the bed linens everyday, but with so many bugs in the grass it's impossible to keep them off the rooms that are next to the garden. I hated the place and the poor management of the place. there is nothing sustainable about that place except for the part where they keep bugs that invade the whole space. nasty. i guess fumigation is out of the table.

2025-08-16 • via Nuitee
R
Robles • couple • mx
10
2025-07-28 • via Nuitee
R
Rueth • review category business travellers • mx
10
Exceptional
Pros:

The view

Cons:

Nothing

2025-05-24 • via Nuitee
L
Lindsay • young couple • ca
9
The views are amazing at this boutique hotel that has a lot of character and charm!
Pros:

The staff are really nice, helpful, and accommodating. It’s a short 15 min walk downhill to town and feels like you’re at a tranquil retreat. The bed was large and comfortable, the room was spacious, and the shower had lots of hot water. When we asked about a shared fridge to store some basics, they brought a mini/ fridge to our room! The grounds are beautiful and the views cannot be beat, and true romantic getaway.

Cons:

We were told breakfast was included but it was not. The room we booked had a tv but there was no cable, so they moved us to another room with a smart tv so it was all good. The second room had very little places to put clothing, no closet, no towel racks or hooks, not even a toilet paper holder. For the price, we thought the amenities would be just a little nicer and functional. Great stay overall though.

2025-05-21 • via Nuitee
L
Luis • group • mx
4
pictures are great but the reality is diferent
Pros:

the view from the hotel is nice

Cons:

lighting in rooms are terrible, the whole hotel looks old and deteriorated

2025-03-25 • via Nuitee
J
Junior • young couple • mx
3
Poor
2024-12-15 • via Nuitee
C
Cara • young couple • us
10
We had the most incredible time and highly recommend staying here
Pros:

The location is stunning. The staff is loving, kind, and accommodating. They went above and beyond to make sure we had the best experience.

Cons:

Nothing

2024-11-05 • via Nuitee
E
Eduardo • young couple • us
9
Good
Pros:

View

Cons:

Very good

2024-04-11 • via Nuitee
G
Gilli • family with young children • gb
9
Beautiful hotel
Pros:

Stunning setting and beautiful house with spectacular views of Lake Patzcuaro. Gardens, flowers everywhere and tranquility.

Cons:

Had to argue with breakfast staff about our breakfast being included, which was slightly uncomfortable. Need better communication between made hotel management and restaurant staff. Breakfast was good, once we got over that hurdle! Also the location was slightly remote from town but still walkable.

2024-04-05 • via Nuitee
J
Jose • young couple • mx
9
Superb
2023-12-01 • via Nuitee
P
Philippe • young couple • us
10
Exceptional
2023-11-27 • via Nuitee
E
Elizabeth • family with young children • us
6
Pleasant
2023-11-07 • via Nuitee