Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Comfortable room
Cons:
Lack of payment options
Inconsistent cleanliness

Categories

Cleanliness
7.89
Negative sentiment was noted regarding cleanliness in one review.
Service
8.86
The staff is warm and pleasant, solving problems quickly.
Location
8.4
Located in a quiet environment, providing a nice getaway.
Room Quality
8.35
The apartment was large and comfortable.
Amenities
8.38
Amenities were adequate for the stay at a good price.
Value for Money
8.84
Good price for the quality of stay offered.
Food and Beverage
8.89
Breakfast was simple yet great, with a varied menu.
Overall Experience
8.36
Overall, a very pleasant stay with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:32

Property Description

Luxurious Accommodation
Hotel Casa Jum in Santiago de los Caballeros provides a lavish stay with modern amenities. The rooms feature flat-screen TVs, cozy seating areas, and elegant bathrooms with complimentary toiletries.

Convenient Services
Enjoy the convenience of a 24-hour front desk and the option to rent recent model vehicles on-site. Additionally, car hire services are available for exploring the city with ease.

Ideal Location
Situated near Leon Centre and Monumento a los Heroes de la Restauracion, Hotel Casa Jum offers easy access to key attractions. With Cibao International Airport just 9 km away, your journey is made effortless.

Ready to experience luxury and convenience at Hotel Casa Jum? Book your stay now!

Important information:

Please inform Hotel Casa Jum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please note that PayPal is also accepted. The property accepts payment with credit card upon arrival.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.5
Based on 63 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 8.36
M
Michele • family_with_children • fr
9
2026-03-12 • via Nuitee
E
Ermelinda • couple • us
3
2026-03-09 • via Nuitee
P
Pietro • couple • us
6
Pros:

People very nice ,

2026-03-07 • via Nuitee
L
Landy • family_with_children • it
7
Pros:

La struttura e piccola e accogliente
Come stare a casa.

2026-03-03 • via Nuitee
G
Giselle • solo_traveller • do
10
Pros:

El lugar es muy acogedor, limpio, bonito, organizado y el personal es muy atento y hospitalario. Me sentí como en casa. Sábanas limpias y agua caliente muy importante y aquí lo obtuve.

Tiene un pequeño restaurant con un menú variado, me gustó y ahorre tiempo en trasladarme a otro lugar a comer.

Cons:

N/A

2026-02-23 • via Nuitee
A
Alexa Carolina • family_with_children • do
9
Bueno, bonito y barato
Pros:

La habitación estaba bastante limpia y con las amenidades necesarias para la estadía por el buen precio. El desayuno estuvo bueno.

Cons:

No aceptan pagos con tarjeta y no estaba al tanto hasta el momento de llegar.

2026-02-22 • via Nuitee
Y
Yenifer • family_with_children • do
8
2026-02-14 • via Nuitee
A
Anatoly • couple • ca
7
In totally great place to spend night or two in quiet invironment.
Pros:

The stuff is warm and pleasant, solved every problem in couple minutes.
The breakfast was simple and great.
Apartment was surprisingly large and comfortable.

Cons:

The stairs were real sharp, so you have to pay attention to go up.

2026-02-13 • via Nuitee
B
Beatriz • family_with_children • do
5
2026-02-08 • via Nuitee
R
Rodriguez • couple • us
8
2025-10-03 • via Nuitee
C
Cristina • extended_group • es
10
Inicio vacaciones
Pros:

Me gustó Elisa la dueña y su hijo encantadores y muy serviciales. Un desayuno increíble empiezas el día con mucha energía. Su cocinero un 10 nos encantó todo muy rico

Cons:

Volveré cuando termine la reforma…

2025-09-30 • via Nuitee
Y
Yulainy • couple • do
2
Pésimo no había jabón no había de nada y el aire no silve no enfría
Pros:

Realmente solo el personal

Cons:

Primero ese aire no silve

2025-09-11 • via Nuitee
J
Janvier • family_with_children • do
7
2025-09-06 • via Nuitee
E
Eurica • family_with_children • ht
10
2025-08-28 • via Nuitee
P
Perla • family_with_children • do
9
2025-08-19 • via Nuitee
J
Jackson • family_with_children • do
10
2025-08-12 • via Nuitee
E
Eduardo Manuel • couple • do
10
2025-08-11 • via Nuitee
P
Pascale • solo_traveller • ht
8
Très bon
Pros:

Très bon rapport qualité prix et très bon accueil

2025-08-09 • via Nuitee
P
Perla • solo_traveller • do
10
Sin duda alguna volvería nuevamente.
Pros:

El alojamiento es excelente, no hay forma de perderse ya que el gps te lleva directo al lugar. el servicio al cliente es excelente, el joven es muy amable y servicial. En cuanto a la higiene un 10/10.

Cons:

No tengo quejas.

2025-08-04 • via Nuitee
P
Phenal • family with young children • us
10
Exceptional
2025-04-07 • via Nuitee