V-Ocean Palace

Hotels
6.6 (653 reviews)
43/10 Sriphadungvithi Road. Had-Yai Songkhla Thailand , Hat Yai , TH

listing image 1
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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Location
Affordability
Cons:
Cleanliness issues
Poor service

Categories

Cleanliness
4.93
Reviews indicate poor cleanliness with dirty water, stained sheets, and general uncleanliness issues.
Service
6.4
Mixed sentiments; some positive feedback on location, but notable complaints about unfriendly staff.
Location
8.44
Positive feedback on the location being near eateries and malls; however, mentioned as far from the train station.
Room Quality
5.89
Complaints about dirty rooms and inadequate facilities, but some have found them acceptable for short stays.
Amenities
6.92
Mention of decent amenities like air conditioning and internet; however, issues with cleanliness impact perception.
Value for Money
7.38
Some guests believe the hotel is affordable and offers decent value but not without serious drawbacks.
Food and Beverage
6.43
Inconclusive information on food and beverage options, average expectations set without specific comments.
Overall Experience
6.4
General dissatisfaction with the hotel experience based on various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:42

Property Description

Modern Comfort and Convenience

V-Ocean Palace in Hat Yai offers a comfortable stay with modern amenities. The 3-star hotel provides free WiFi, parking, and a 24-hour front desk for convenience. Each air-conditioned room includes a flat-screen TV, fridge, and private bathroom with city views, ensuring a pleasant stay.

Central Location

Conveniently situated just 1.6 km from CentralFestival Hatyai Department Store, V-Ocean Palace is close to popular attractions like Hat Yai Train Station, Chue Chang Temple, and Hat Yai Clock Tower. Explore the city with ease from this centrally located hotel.

Relaxing Atmosphere

After a day of sightseeing, unwind at the hotel's snack bar with a refreshing drink. Enjoy the serene ambiance and top-notch service at V-Ocean Palace for a memorable stay.

Ready to experience comfort and convenience at V-Ocean Palace? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.6
Based on 653 reviews
Cleanliness: 4.93
Service: 6.4
Location: 8.44
Room Quality: 5.89
Amenities: 6.92
Value for Money: 7.38
Food and Beverage: 6.43
Overall Experience: 6.4
T
Thava • solo_traveller • my
5
Cons:

I stayed at V-Ocean Palace Hotel on the 6th floor. Unfortunately, the Wi-Fi connection in the room was very poor. The signal was extremely weak and, most of the time, I couldn’t connect to the internet at all.

The Wi-Fi worked only when I went down to the lobby, which was quite inconvenient.

Overall, I hope the hotel can improve the Wi-Fi coverage, especially on the higher floors, as good internet connectivity is important for guests nowadays.

2026-09-18 • via Nuitee
N
Nurul Syazwani • family_with_children • my
8
Pros:

Everthings is okay

Cons:

Nothing

2026-09-07 • via Nuitee
I
Ika • couple • my
7
Okay
Pros:

Strategic location, nearest with lee garden with walking 5-10min

Cons:

Furniture a bit old

2026-09-01 • via Nuitee
T
Tommy • couple • my
7
2026-08-31 • via Nuitee
S
shah • couple • my
10
2026-08-23 • via Nuitee
S
Siti Asmida • couple • my
4
2026-08-20 • via Nuitee
M
Melissa • solo_traveller • gb
10
2026-08-14 • via Nuitee
B
BABABOEY • family_with_children • my
1
2026-07-19 • via Nuitee
H
Hamden • solo_traveller • my
8
Pros:

Clean, affordable

Cons:

Room size, location

2026-07-12 • via Nuitee
M
Mus • family_with_children • my
8
2026-07-06 • via Nuitee
N
Nurul • extended_group • my
3
2026-07-02 • via Nuitee
N
Nordin • solo_traveller • my
5
2026-06-30 • via Nuitee
M
Miguel • solo_traveller • my
10
Pros:

Very reasonable price

Cons:

No

2026-06-24 • via Nuitee
B
Boon • family_with_children • my
5
The room was not same as advertise in picture.. Too small
Pros:

The cleanliness

Cons:

The facility is too old and the reception attitude not good.
Long face and not friendly.

2026-06-24 • via Nuitee
J
Jaja • couple • my
7
2026-06-23 • via Nuitee
R
Rukman • family_with_children • my
7
2026-06-14 • via Nuitee
V
visnu • solo_traveller • my
1
Cons:

An Unacceptable Hotel Experience

Upon checking into our family room, we discovered several significant cleanliness issues, including bloodstains on the bedsheets, human hair on the floor, dirt marks on the walls, and an unsanitary bathroom. The overall state of the room was entirely unsatisfactory.

I promptly reported these concerns to the reception desk. However, the receptionist informed me that housekeeping services were unavailable and was unable to offer a resolution or assistance. Furthermore, the demeanor of the receptionist was unhelpful.

I am profoundly dissatisfied with both the cleanliness standards and the level of customer service provided. I advise potential guests to carefully consider these points before making a reservation. I cannot recommend this establishment.

2026-06-07 • via Nuitee
B
Brendan • family_with_children • my
10
2026-05-30 • via Nuitee
A
Atfi • solo_traveller • th
8
2026-05-14 • via Nuitee
A
ADILA SALEH • solo_traveller • my
6
2026-04-23 • via Nuitee