Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor service response
Noisy rooms
Cleanliness issues

Categories

Cleanliness
5.81
Multiple reviews mentioned issues with cleanliness and maintenance, affecting the overall cleanliness perception.
Service
7.28
Staff friendliness highlighted, but complaints about responsiveness and attention to individual guests noted.
Location
8.82
Consistently rated positively for its proximity to the mosque and general accessibility.
Room Quality
5.27
Described as small and noisy, not meeting expectations for comfort.
Amenities
6.3
Certain amenities like food options and room features were criticized; overall quality is subpar.
Value for Money
6.76
Mixed sentiments about pricing versus the quality received, but some value noted due to location.
Food and Beverage
6.31
Breakasts were repetitive and lacking variety, which affected satisfaction.
Overall Experience
6.28
Overall satisfaction impacted by service, room quality, and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:33

Property Description

Luxurious Accommodation
Odst Al Madinah Hotel in Al Madinah offers a luxurious stay with modern amenities. Each room features a flat-screen TV, coffee machine, and a private bathroom with complimentary toiletries.

Convenient Facilities
Enjoy free WiFi throughout the property and access to a 24-hour front desk, cash machine, gift shop, and car hire services.

Prime Location
Situated just steps away from The Prophet's Mosque and Old Bazaar, Odst Al Madinah Hotel offers a convenient location for exploring the city.

Book your stay at Odst Al Madinah Hotel for a memorable experience in Al Madinah.

Important information:

Please note that third parties are not permitted to book on behalf of guests. The booker must be the guest checking in at the property.

Please note that parking is subject to availability.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.6
Based on 5861 reviews
Cleanliness: 5.81
Service: 7.28
Location: 8.82
Room Quality: 5.27
Amenities: 6.3
Value for Money: 6.76
Food and Beverage: 6.31
Overall Experience: 6.28
A
Ab • extended_group • sa
3
اتمنى يتحسن وصعكم. وردوا عل اتصالات نزلائكم وطورو في نظافة الغرف والخدمات عشان الواحد اذا دفع ان شالله لو 10 الاف ريال ي
Pros:

ماعجبني شي سئ جدا والغرفة ضيييييييييق عكس ماخترته فالصوره والفرش جدا غير نظيف للارضيه والحمام لايوجد تهوية والاحهزه خربان والمجفف خربان وبعض كهرباء للافياش مايشتغل

Cons:

والاستقبال سئ ماقد ردوا ولا عل اتصال نتصل محد يرد فقط حقين المغسله عشان يبغوا فلوس وي ليت غسيل زين ريحت نظافة وصابون مافي شكلهم يغسلوها بمويه فقط يعني الفندق مقابل السعر 2000 ريال عل ذي الخدمات مايستاهل ابد حتى من جينا ورحنا مافي ولاعامل يشيل الشنط عننا لا ماعجبتني واخر اقامة لى عندكم والبوفيه الافطار الاكل الله يعز النعمه ماعجبني شي كلو زيت وطعمه غير لذيذ

2026-02-14 • via Nuitee
S
Soliman • couple • sa
8
2026-02-14 • via Nuitee
K
Kone • extended_group • fr
10
AK
Pros:

l'emplacement

Cons:

ras

2026-02-12 • via Nuitee
M
Muhammet Fatih • extended_group • tr
1
Açıklamayı okuyun oteli sakın tercih etmeyin bu fiyatalaa çok daha iyi oteller var
Cons:

Tesis hijyen ve konfor anlamında çok kötüydü. Günlük asya turlarına kiralanan bir otel. Konumu iyi diye rezervasyon yaptık ama pişman olduk. Bizim otelle fazla işimiz yoktu önemsemedik. Ama bu fiyatlara çok iyi oteller var. Alışveriş yaptığımız esnaf bile otel çok kötü dedi. İki kişilik odaya 4 yatak koymuşlar. Tam yol üzerinde otel gürültüden rahatsız olan gece uyuyamaz. Özetle oobu fiyatlara daha iyi oteller var. ( Odada ufak böcekler vardı)

2026-02-11 • via Nuitee
D
Dareen • extended_group • sa
10
Pros:

قريب

2026-02-11 • via Nuitee
M
MOHAMMAD AZHAR • family_with_children • in
1
Pros:

location only

Cons:

Other than the location, there was nothing good about this hotel. The staff was extremely rude, unhelpful, and unwilling to listen. Even the front desk staff behaved very poorly.

No one answered the phone at reception when we called from the room. When we went downstairs to speak to them directly, there was no apology—instead, they were ready to argue.

I have never experienced such poor service in my life. Room cleaning was not done daily, even after repeated requests, and no one seemed to care.

2026-02-11 • via Nuitee
S
Sif • extended_group • gb
2
Pros:

Location close to haram

Cons:

It was 4 bed room but they squeezed 5 beds

2026-02-10 • via Nuitee
A
Abdulelah • couple • sa
6
2026-02-10 • via Nuitee
B
bahri • extended_group • tr
2
Pros:

Hiç bişey beğenmedik

Cons:

REZALET!!!!
2 gece konakladığımız otelde herşey çok kötüydü kesinlikle tavsiye etmiyorum
Resimlerde gösterilen oda yerine daha eski ve küçük bir oda verdiler valizlerimizi açamadık. Wifi odada çekmiyordu. Resepsiyondaki arkadaş İngilizce bilmiyordu derdimizi anlatmakda zorlandık.

2026-02-09 • via Nuitee
K
kamran • extended_group • gb
2
2026-02-08 • via Nuitee
A
Arshad • extended_group • gb
1
2026-02-08 • via Nuitee
A
Ali • extended_group • fr
7
2026-02-08 • via Nuitee
R
Roz • extended_group • sa
9
2026-01-31 • via Nuitee
K
Kutaiba • extended_group • ae
7
2026-01-31 • via Nuitee
K
Kashif • extended_group • sa
8
Good location cleaned room nice to stay there.
2026-01-31 • via Nuitee
M
Mohamed • couple • eg
9
Pros:

ادب الموظفين و نظافه المكان

Cons:

السعر العالي شويه

2026-01-31 • via Nuitee
H
Hatem Moustafa • family_with_children • sa
9
2026-01-29 • via Nuitee
R
Rehmani • solo_traveller • sa
9
Pros:

Location near to madina 3 min walk

Cons:

Khana kaba directions and lunch

2026-01-29 • via Nuitee
A
Aglan • extended_group • sa
10
2026-01-29 • via Nuitee
K
Khin • couple • nz
4
Pros:

Only location. The hotel is close to Masjid Nabawi.

Cons:

The reception staff were not very welcoming, possibly due to a language barrier. The room did not provide complimentary water bottles, and the beds were not comfortable.

2026-01-29 • via Nuitee