HOTEL en el CENTRO HISTORICO

Hotels
8.8 (56 reviews)
Mariscal Sucre , Cuenca , ec

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Facilities

Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Non-smoking throughout
Board games/puzzles
Staff adhere to local safety protocols
Fire extinguishers
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Breakfast Service
Noise Issues

Categories

Cleanliness
8.76
Most reviews highlight cleanliness positively, though there were some concerns about hot water.
Service
9.13
Generally friendly and helpful staff, but some service issues reported during breakfast.
Location
9.27
Consistently praised for excellent location in the city center.
Room Quality
8.52
Rooms are comfortable and clean, but some guests mentioned issues with noise and lighting.
Amenities
8.55
Amenities are decent; however, some guests noted issues with heating and unclear TV instructions.
Value for Money
8.71
Good value for the price, though some guests feel improvements could be made.
Food and Beverage
8.26
Breakfast service was lacking; improvements are needed in food options.
Overall Experience
9.23
Guests enjoyed their stay overall but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:10

Property Description

Central Location
Located in the heart of Cuenca, HOTEL en el CENTRO HISTORICO offers easy access to popular attractions like Pumapungo Museum and Tomebamba River.

Comfortable Accommodation
Guests can enjoy a relaxing stay in non-smoking rooms with private bathrooms and free WiFi throughout the property. The option of room service adds an extra touch of convenience.

Family-Friendly
With the availability of family rooms, HOTEL en el CENTRO HISTORICO is the perfect choice for travelers exploring Cuenca with their loved ones.

Experience the charm of Cuenca at HOTEL en el CENTRO HISTORICO. Book your stay now for an unforgettable trip!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 56 reviews
Cleanliness: 8.76
Service: 9.13
Location: 9.27
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
C
Claudia • solo_traveller • at
10
Pros:

Ein wunderbares stadthotel. Top Lage. Die Zimmer sind gut ausgestattet und großzügig ausgestattet. Die Benutzung der kostenlosen Waschmaschine und Trockner ist zusätzlich ein Plus. Freundlich, zuvorkommend, und hilfreiche Tipps vom Personal runden das Ergebnis ab. Jederzeit wieder. Absolut empfehlenswert.

Cons:

Der Name des Hotel ist von außen nicht ersichtlich erkennbar. Der Eingang befindet sich in einem Gang von der Straße weg. Trotzdem gefunden!

2026-02-23 • via Nuitee
S
Santos Cedeño • solo_traveller • ec
10
Pros:

Sus habitaciones confortables y baños

Cons:

Esta todo bien no hay problema

2026-02-23 • via Nuitee
L
Luis • solo_traveller • it
9
Pros:

Hotel molto accogliente e in un'ottima zona per poter stare e goderti la citta

2026-02-12 • via Nuitee
J
Jose Alberto • solo_traveller • ar
8
Hotel bien ubicado y agradable.
Pros:

Buena ubicacion. Habitacion cómoda.

Cons:

Señal Wifi algo deficiente.

2026-02-10 • via Nuitee
V
Victor • solo_traveller • nl
8
2026-02-10 • via Nuitee
K
Kadri • solo_traveller • ee
9
Pros:

Close to everything in city centre.

Cons:

It's not possible to pay with card.

2026-02-09 • via Nuitee
M
María Belén • solo_traveller • ec
5
Pros:

Era tranquilo, sin ruidos innecesarios y el personal muy amable.

Cons:

Dirección incorrecta, más alejado de la parte céntrica.Toallas y sábanas con manchas.

2026-02-09 • via Nuitee
D
Dorian • solo_traveller • at
10
Pros:

Alles super wie immer

2025-10-02 • via Nuitee
D
Dorian • solo_traveller • at
10
Pros:

Alles top wie immer

2025-10-02 • via Nuitee
M
Marco • solo_traveller • it
6
Ok per un paio di notti
Pros:

La posizione è eccellente, anche la pulizia

Cons:

Le camere danno verso l’interno dell’hotel, sul corridoio, questo significa tende sempre chiuse e buio per avere privacy. Lo stesso vale per il bagno…

2025-09-28 • via Nuitee
A
Aurora Espinosa • solo_traveller • ec
8
Lugar bonito en el centro de Cuenca
Pros:

El dasayuno es muy restringido, pueden mejorar

Cons:

todo bien

2025-09-20 • via Nuitee
D
Daniela • solo_traveller • ec
7
Pros:

Está bien ubicado.

Cons:

A mi parecer, el agua caliente no era suficientemente caliente. Al momento de desayuno, bajé 09H30 am y no había nadie que me ayudara con la comida, no había nada y no pude comer, llamé muchas veces al timbre del lobby y al número celular de contacto y no me atendienron.

2025-09-20 • via Nuitee
J
John • solo_traveller • us
8
Pros:

Location

2025-09-20 • via Nuitee
J
JUANA MARITZA • extended_group • ec
9
Satisfactoria
Pros:

La decoración,, el confort la limpieza y la gentileza del personal

Cons:

El agua de la ducha debería ser más caliente

2025-09-19 • via Nuitee
T
Trujillo Acosta • solo_traveller • ec
10
Excelente estadía
Pros:

Cómodo, bonito, ubicación conveniente

2025-09-01 • via Nuitee
M
Mariela • solo_traveller • ec
8
Precio-calidad ok
Pros:

Limpieza, buena cama y la decoración del hotel

Cons:

Hacía mucho frío y no contaba con calefacción, aunque había TV no estaban las indicaciones para usarlo ya que solo tenía internet.

2025-08-30 • via Nuitee
G
Gordon • solo_traveller • gb
10
Beautiful hotel, centrally located, good value.
Pros:

The hotel is called Hotel Balcon del Arte. The entrance is set back from the street. I arrived late and was let in by the nightwatchman and given my room key directly. My street facing room was lovely. Large, clean and a comfortable bed. The bathroom was functional and clean. The shower was not always hot. Good wi-fi signal. Situated centrally, it was an easy walk to restaurants, shops and museums. The ladies who were on reception were friendly and helpful. Good value for money.

2025-08-28 • via Nuitee
A
Axel • couple • ec
10
2025-08-19 • via Nuitee
G
Guzman • solo_traveller • ec
9
2025-08-18 • via Nuitee
B
Bruno Henrique • solo_traveller • br
10
2025-08-09 • via Nuitee