HOTEL en el CENTRO HISTORICO

Hotels
8.8 (92 reviews)
Mariscal Sucre , Cuenca , EC

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Laundry
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Friendly Staff
Cons:
Breakfast Service
Noise Issues

Categories

Cleanliness
8.76
Most reviews highlight cleanliness positively, though there were some concerns about hot water.
Service
9.13
Generally friendly and helpful staff, but some service issues reported during breakfast.
Location
9.27
Consistently praised for excellent location in the city center.
Room Quality
8.52
Rooms are comfortable and clean, but some guests mentioned issues with noise and lighting.
Amenities
8.55
Amenities are decent; however, some guests noted issues with heating and unclear TV instructions.
Value for Money
8.71
Good value for the price, though some guests feel improvements could be made.
Food and Beverage
8.26
Breakfast service was lacking; improvements are needed in food options.
Overall Experience
9.23
Guests enjoyed their stay overall but noted several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:10

Property Description

Central Location
Located in the heart of Cuenca, HOTEL en el CENTRO HISTORICO offers easy access to popular attractions like Pumapungo Museum and Tomebamba River.

Comfortable Accommodation
Guests can enjoy a relaxing stay in non-smoking rooms with private bathrooms and free WiFi throughout the property. The option of room service adds an extra touch of convenience.

Family-Friendly
With the availability of family rooms, HOTEL en el CENTRO HISTORICO is the perfect choice for travelers exploring Cuenca with their loved ones.

Experience the charm of Cuenca at HOTEL en el CENTRO HISTORICO. Book your stay now for an unforgettable trip!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 92 reviews
Cleanliness: 8.76
Service: 9.13
Location: 9.27
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 9.23
L
Laura • solo_traveller • us
6
Pros:

The staff is very nice and they did their best to accommodate me. The location is good.

Cons:

The room I was given had no outside window, but a window that would open in the hallway. Unfortunately, every time someone was going by, the lights in the hallway would go off and it would also light my room, as the curtains would let the light get inside the room.

2026-10-21 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-10-20 • via Nuitee
A
Andrii • solo_traveller • ua
10
2026-10-20 • via Nuitee
L
Laurent • solo_traveller • fr
8
2026-10-15 • via Nuitee
J
Jaroslaw • solo_traveller • pl
8
Good place for stay in Cuenca
Pros:

Hotel very close to the historic centre and all attractions are available on foot. Room quite big and comfortable.

Cons:

Room was from the street which made it pretty loudy

2026-10-14 • via Nuitee
M
Miranda • solo_traveller • ec
9
2026-10-12 • via Nuitee
M
Murillo • solo_traveller • ec
10
2026-10-12 • via Nuitee
D
Doménica • solo_traveller • ec
9
2026-09-18 • via Nuitee
T
Tahara • solo_traveller • gb
10
Beautiful hotel right in the centre of the city.
Pros:

Fantastic location and decor. Very helpful staff. Freshly cooked breakfast. Self service laundry room is a bonus.

2026-09-15 • via Nuitee
P
PERCY • solo_traveller • pe
9
Pros:

El personal A1, me apoyaron y me resolvieron un problema que tuve para conseguir efectivo en una ciudad que a pesar de ser muy turística como Cuenca, no tiene mayores servicios para facilitar la visita de los turistas (cómo no van a tener una casa de cambio en toda la ciudad, ni siquiera en el aeropuerto). El personal del hotel logra apoyarme a resolver la disponibilidad de dinero en efectivo, especial agradecimiento a la señora Lorena. Las instalaciones son confortables y el hotel es muy bonito y está super bien ubicado en pleno centro histórico. El desayuno es bueno.

Cons:

Muy pocas realmente, solo que el TV tenía problemas para captar los canales de streaming, había que desenchufar y enchufar el televisor para solucionarlo, ya que se perdían los canales cuando solo apagabas el aparato. Es más una molestia menor, pero digamos que fue lo único que no me gustó.

2026-09-11 • via Nuitee
M
Mari • solo_traveller • cr
10
2026-09-08 • via Nuitee
T
Theresa • couple • de
7
2026-09-05 • via Nuitee
O
Oliwia • solo_traveller • ec
10
Todo perfecto
Pros:

Ya me he quedado en este hotel muchísimas veces y todo siempre ha sido perfecto.

Cons:

-

2026-09-03 • via Nuitee
I
Isabel Alarcon Araujo • solo_traveller • pe
9
Pros:

La atención, ubicación, habitación grande con hervidor y friobar. Más desayuno.

2026-08-31 • via Nuitee
C
Charles • solo_traveller • us
1
Very loud building with aggressive manager
Pros:

Location, clean

Cons:

The workers blast music and shout and make as much noise as possible all day which can be heard from throughout the hotel because it is built like an amphitheater. When I asked the manager to turn down the music at he acted like I was the inconsiderate one, and he refused to turn it down (and he had a very angry/aggressive look in his eyes like he wanted to fight me; he seems like a dangerous man). So you can never enjoy a quiet day of reading or rest here because the staff think they are more important than the guests. Would definitely not recommend anyone stay here.

2026-08-30 • via Nuitee
V
Vilma • solo_traveller • ec
10
2026-08-30 • via Nuitee
A
Andrade • solo_traveller • ec
1
2026-08-28 • via Nuitee
K
Koos • couple • ec
3
One of the worst hotel we stayed in.
Pros:

There is nothing to like no hot water terrible noise curtain that dont close so streetlights lit your room.

Cons:

No lamps in bedside lamps, no shampoo, no hot water.

2026-08-27 • via Nuitee
D
Diana • solo_traveller • ec
7
2026-08-06 • via Nuitee
D
Diego Alejandro • couple • ec
5
Regular
Pros:

La atención del personal

Cons:

Falta de limpieza y olores extraños en las habitaciones/lobby

2026-08-03 • via Nuitee