Kai Kazee Ella

Hotels
8.3 (69 reviews)
Kai Kazee , Wellawaya Road , Ella , Ella , lk

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Packed lunches
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Room odors
Lack of air conditioning

Categories

Cleanliness
7.38
Some reviews indicated issues with odors in the room.
Service
8.85
Numerous reviews praised the friendly and helpful staff.
Location
8.39
Close to the city center, convenient for exploring.
Room Quality
8.34
Rooms are spacious with great views, although some lacked air conditioning.
Amenities
7.87
Basic amenities are available; some essential features were missing.
Value for Money
8.33
Good overall value for the price paid.
Food and Beverage
8.88
Breakfast and food offerings were consistently praised.
Overall Experience
8.35
Guests had a generally positive experience and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:43

Property Description

Prime Location & Nearby Attractions

Located in the picturesque town of Ella, Kai Kazee Ella offers easy access to popular attractions such as Demodara Nine Arch Bridge, Little Adam's Peak, and Hakgala Botanical Garden.

Comfortable Accommodation

Experience comfort in every room with a seating area, private bathroom with free toiletries, and free WiFi. Some rooms even feature a balcony to enjoy scenic views.

Exceptional Services & Dining Experience

Enjoy a delicious breakfast with options ranging from à la carte to continental or Asian. Benefit from 24-hour front desk assistance and make use of services like airport transfers and bicycle rentals.

Book your stay at Kai Kazee Ella now for an unforgettable experience in Ella!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 69 reviews
Cleanliness: 7.38
Service: 8.85
Location: 8.39
Room Quality: 8.34
Amenities: 7.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.35
M
Mathilde couple fr
8
Je recommande à 100%
Pros:

Emplacement au top. Je suis venue avec quatre de mes copines pour un voyage entre filles. Samy, le gérant, a fait son maximum pour rendre notre séjour incroyable. C’est très agréable de tomber sur une personne aussi honnête. Je ne peux que vous recommander cet hôtel.

Cons:

En revanche, petit bémol concernant l’isolation : l’hôtel est au bord de la route et on entend le tuk-tuk de la boulangerie jouer « La Lettre à Élise » tous les matins.
Un détail qui ne doit pas vous freiner au risque de passer à côté d’une pépite.

2026-03-09 via Nuitee
G
Gabrielle extended_group fr
10
2026-03-06 via Nuitee
O
Ole-Petter family_with_children no
10
Pros:

Veldig hyggelig personal

2026-03-01 via Nuitee
C
Cristina extended_group es
10
2026-02-27 via Nuitee
K
Kristen family_with_children us
10
Wonderful staff, beautiful view, great location!
Pros:

We loved our stay at Kai Kazee Ella! The rooms were clean and comfortable, and the staff was so kind and thoughtful. We were traveling with my 5 year old daughter, and they put a small children’s writing desk on the porch for her to use. We had a beautiful view off of our porch and loved sitting on the porch watching the monkeys across the street every morning. It was about a 25 minute walk into Ella town, but we often took advantage of the tuk tuk’s that the staff coordinated for us, or Samy drove us himself several times. The breakfast they prepared for us each morning was delicious, and they even brought us a fruit plate one day just because. We used their laundry service as well as the clothes were returned us in less than 6 hours. At the end of our stay, Samy gave my daughter a small gift that he had picked out for her, which was so unexpected and kind! We would highly recommend Kai Kazee Ella, and will definitely be staying here again the next time we’re in Ella!

2026-02-22 via Nuitee
K
Kingsly extended_group ca
5
2026-01-30 via Nuitee
N
NATASA extended_group rs
8
2026-01-28 via Nuitee
B
Beverley solo_traveller gb
8
2026-01-27 via Nuitee
S
steven solo_traveller gb
5
Pros:

The staff are very friendly and helpful.

Cons:

The hotel itself it a bit neglected. It's more of a home stay that needs some TLC. It wasn't very clean, the bathroom felt grimy and the duvet had an unpleasant smell. The hotel is right on the Rd that leads into the town center and all the traffic passes by right in front and the the hotel has no insulation from the sound as it has single glazed windows. This was altogether what contributed to an average stay.

2026-01-27 via Nuitee
N
Niels family_with_children nl
6
Redelijk
Pros:

Ruime kamer en prima ontbijt. Laundry service aanwezig voor 800 roepies per kilo.

Cons:

Erg gehorige kamer. Ligt aan een drukke weg. Soms leek het of je op de weg lag te slapen. Badkamer leek niet erg schoon. Als je de kamer opkwam rook je ook een vieze lucht van natte hond.

2026-01-20 via Nuitee
A
Arina couple lk
5
Cons:

there was only one bed arranged even though it was 2 of us coming, so we could manage the pillows but there was only one blanket and i had to ask for a cover for myself additionally. there were no more fresh plain blanket and pillows for another bed. Also the breakfast came later than the time we agreed for (we were going for a scheduled train that’s why it’s important to mention); and one of the meals had to be prepared again because the eggs were raw. overall I think there is a room for some more training of staff, this properly might have a potential.

2026-01-17 via Nuitee
A
Anne couple fr
8
Pros:

La vue
Le petit déjeuner très bon
Les singes dans les arbres
La chambre très propre

Cons:

Rapport qualité prix un peu élevé
Pour le prix on aurait bien voulu avoir des draps ! Il y avait juste une couverture et des oreillers.

2026-01-16 via Nuitee
E
Elisa extended_group at
6
Freundliches Personal, bequeme Betten, gute Aussicht, leider jedoch starker Schimmelgeruch
Pros:

Das Personal war sehr freundlich und bemüht. Die Betten waren bequem und die Aussicht war sehr schön!

Cons:

Das typische Feuchtigkeits-Problem … leider hat es so stark nach Schimmel gerochen, dass wir nur mit offener Balkontür schlafen konnten. Damit muss man in Ella leider rechnen …

2026-01-14 via Nuitee
P
Pernille couple dk
3
Cons:

Hoteller ligger lige ud til et sving, og hver gang de køre der dytter de og køre med høj fart, så det larmede virkelig meget, det var rigtig svært at sove om natten, da der er mega lydt, og der var lidt en underlig lugt, samt der stod at morgenmaden var med i prisen, men køkkenet var lukket, da kokken var på ferie, hvilke skulle være oplyst inden ankomst

2026-01-13 via Nuitee
R
raviteja extended_group in
8
2026-01-11 via Nuitee
R
Rebecca extended_group it
10
2026-01-10 via Nuitee
L
Lahiru couple lk
10
highly recommend this place to both locals and foreigners.
Pros:

This was my first time staying at this property. The staff were great, the room was comfortable, and the food was excellent. The management was very welcoming, friendly, and flexible. As a Sri Lankan tour guide, I highly recommend it to both locals and foreigners.

2026-01-09 via Nuitee
N
Nathan couple gb
10
Nice big room big beds with big tv
Pros:

Good location nice view big comfortable bed

Cons:

Nothing

2026-01-08 via Nuitee
J
Johan extended_group se
9
Rekommenderas varmt.
Pros:

Mycket trevligt bemötande och personal. När vi skulle åka iväg tidigt på safari så ordnade de även med frukost som vi fick med oss på vägen. Sköna sängar och flera kuddar att välja mellan. Stort och rymligt rum för fyra personer. Frukosten var välsmakande och till belåtenhet. Boendet ligger en bit bort från centrum, men det vara inga problem att gå utmed vägen. Trafiken kör lugnt och tar hänsyn till gående. Ett tips är att använda reflex och ficklampa när det är mörkt.

Cons:

Duschen var lite svår att få rätt värme på.

2025-12-26 via Nuitee
M
maude family_with_children ch
10
Super séjour au calme dans un décor de rêve
Pros:

La chambre spacieuse, la vue, la gentillesse du personnel

Cons:

Un peu excentré

2025-12-23 via Nuitee