Red Carpet Inn

Hotels
5.7 (67 reviews)
13701 Broadway Avenue , Cleveland , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Pets allowed
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Close to Progressive Field / stadium
Convenient to freeways and hospital
Comfortable bed noted by some guests
Helpful/polite staff reported in multiple reviews
Reasonable price and plenty of parking for several guests
Easy check-in mentioned by some
Cons:
Dirty rooms and floors; poor housekeeping
Strong smoke smell and burn holes in curtains
No hot water for showers reported
Rude or disrespectful front-desk staff and billing disputes
Unexpected extra charges / refund issues
No breakfast or limited F&B options; no nearby store
Sketchy neighborhood reported by multiple guests
No closet/hangers in some rooms

Categories

Cleanliness
3
Multiple reviews specifically call out dirty rooms and floors, no mopping, strong smoke smell in a non-smoking room, and burn holes in curtains—clear cleanliness issues.
Service
8.2
Service is mixed in the reviews: several guests praised staff as very helpful and polite and noted easy check-in, while others reported rude or disrespectful front-desk behavior and billing disputes. Overall more instances of competent/helpful interactions were reported, so rated above average.
Location
7.6
Location often cited as a positive: convenient to Progressive Field, hospitals and freeways. Several reviewers noted the neighborhood felt sketchy or 'inner city ghetto,' but proximity and convenience are consistent positives.
Room Quality
3.5
Room quality complaints include no hot water, very dirty floors, smoke smell, burn holes in curtains, and lack of wardrobe/hangers. A few guests mentioned a very comfortable bed, but overall room condition is poor.
Amenities
7.4
Amenities are limited in scope (no breakfast for some, no nearby store, no closet/hangers), but guests noted a good shower/toilet in at least one review and plentiful parking—resulting in a mixed-to-average amenities impression.
Value for Money
3.7
Several guests reported unexpected extra charges, overbilling, or refund issues which hurt perceived value; others mentioned reasonable pricing and proximity benefits. Overall value is compromised by billing and condition problems.
Food and Beverage
4.6
Food/beverage offerings are minimal or absent in reviews (explicit mentions of 'no breakfast' and no nearby stores), so this category rates below average.
Overall Experience
7.6
Overall experiences are mixed: some guests would stay again due to price, location and comfortable beds; many reported significant negatives (dirty rooms, billing disputes, rude staff, smoke). Balancing the frequent positives about convenience and a number of decent service interactions yields a slightly above-average overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:34

Property Description

Convenient Location

Modern Amenities

Friendly Services

To book your stay at Red Carpet Inn and explore Garfield Heights, contact us today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.7
Based on 67 reviews
Cleanliness: 3
Service: 8.2
Location: 7.6
Room Quality: 3.5
Amenities: 7.4
Value for Money: 3.7
Food and Beverage: 4.6
Overall Experience: 7.6
S
Siddhant Kumar • couple • us
6
Our overall stay was comfortable. And we will book it again.
Pros:

Breakfast was not included in our package.

Cons:

Water was collecting in the bathroom. The face basin was leaking. The floor had a lot of dust.

2026-11-03 • via Nuitee
I
Iryna • couple • us
10
Bad
Pros:

Nothing

Cons:

Dirty

2026-10-20 • via Nuitee
A
Angela • couple • us
7
Pros:

Area was kind of sketchy but price and distance to progressive field was great! Would stay again.

Cons:

Area it was located.

2026-10-18 • via Nuitee
L
Lamancusa • extended_group • us
8
2026-09-07 • via Nuitee
C
Christon • solo_traveller • us
7
I’ll be back
Pros:

Very helpful and polite. It was a safe and professional experience.

2026-08-28 • via Nuitee
V
Verlyn • solo_traveller • us
1
2026-08-20 • via Nuitee
L
Loretta • extended_group • us
4
It was ok to sleep but won’t go back
Pros:

How close to hospital

Cons:

No hot water for showers,floors were very dirty could tell it had not been moped.

2026-08-07 • via Nuitee
M
M • solo_traveller • us
1
Pros:

Nothing there we love. I regret going there.

Cons:

The staff was rude. When I called them to clarify things, he told me I was wasting his time. The amount shown on Booking.com was $297.00, which I paid, but it was not the same when I got there, he charged my card additional $400. Plus, the no-pet policy posted at their cashier counter was not what I expected, since I specifically looked for a place that accepts pets.

2026-08-05 • via Nuitee
D
Dahan • couple • us
8
2026-07-23 • via Nuitee
A
Andreas • solo_traveller • de
5
Naja, das ist schwierig, der Preis war annähernd ok!
Pros:

Ohne Frühstück! Eine gute Dusche und Toilette!

Cons:

Es gab keinen Kleiderschrank oder irgendeinen Haken um die Kleidung aufzuhängen!

2026-06-29 • via Nuitee
F
Freeman • solo_traveller • us
5
2026-06-20 • via Nuitee
T
Tiyonna • couple • us
1
I didn't get a chance to stay
Pros:

Nothing

Cons:

I was charged and wasn't able to get the room because it was sold out when I arrived and they didn't give me a refund after I told them how when y'all gave my room away I paid for

2026-06-19 • via Nuitee
T
Tiyonna • couple • us
4
Overall it was okay
Pros:

It was convenient

Cons:

I was charged more then what I was told online

2026-06-19 • via Nuitee
L
LaChone • solo_traveller • us
9
Pros:

Quick to freeways.

Cons:

NA.

2026-06-18 • via Nuitee
F
Felicia • solo_traveller • us
8
Pros:

Clean 🫧

Cons:

No store's 🏪🏬

2026-06-17 • via Nuitee
R
Renata • family_with_children • us
10
Good service very friendly people and very comfortable bed
Pros:

Bed was very very comfortable and clean. We went for a game and had an amazing bed for rest after was the best .

Cons:

Nothing I literally like everything

2026-06-12 • via Nuitee
K
Kaya • couple • us
1
Complete mistake I’m cool have a good night
Pros:

It was bad plumbing and the guy at the desk is disrespectful and rude

Cons:

Overall everything

2026-06-11 • via Nuitee
R
Robert • solo_traveller • us
1
2026-06-10 • via Nuitee
L
Lyteka • couple • us
8
2026-06-01 • via Nuitee
S
Sanders • solo_traveller • us
10
2026-06-01 • via Nuitee