De Villa Hotel

Hotels
8.9 (143 reviews)
Сиябская-стрит 14/16 , Samarkand , uz

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent customer service
Convenient location for sightseeing
Friendly staff
Cons:
Cleanliness issues
Poor breakfast quality
Inconsistent room conditions

Categories

Cleanliness
7.6
Multiple reviews indicated issues with room cleanliness and dirty towels.
Service
10
The staff was described as friendly, helpful, and efficient in resolving issues.
Location
9.6
The location is convenient for visiting key attractions.
Room Quality
9.1
Rooms were noted as relatively fresh, though some were smaller than expected.
Amenities
9.1
Amenities were adequate, but there were some limitations with pool access.
Value for Money
8.6
Some reviews felt that the pricing was not justified by the quality of service provided.
Food and Beverage
7.6
The breakfast was described as very poor, significantly impacting the dining experience.
Overall Experience
9.6
Overall a pleasant stay with some notable issues, particularly with cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-05 04:13

Property Description

Luxurious amenities

De Villa Hotel offers air-conditioned rooms with premium amenities such as a minibar, flat-screen TV, and private bathrooms with a bidet.

Convenient services

Guests can enjoy 24-hour room service, concierge service, and airport transfers at De Villa Hotel for a hassle-free stay.

Delicious dining options

Start your day with a delicious breakfast that includes buffet, à la carte, and continental options to suit every palate at De Villa Hotel.

Book now to experience luxury and convenience at De Villa Hotel in Samarkand.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Mon, Jun 22, 2026 until Sat, Oct 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 143 reviews
Cleanliness: 7.6
Service: 10
Location: 9.6
Room Quality: 9.1
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 9.6
A
Azamat • family_with_children • kz
8
Вежливый персонал, особо хочу отметить Шахбоза, очень тактичный! У меня заболели супруга и дети, администратор отеля вош
Pros:

Вкусные завтраки, есть бассейн. Местоположение отличное. Парковка так как мы на машине были.

Cons:

Кондиционер немного слабоват при сильной жаре.

2026-07-08 • via Nuitee
A
Andrei • family_with_children • us
10
2026-06-27 • via Nuitee
S
Sevim • family_with_children • tr
9
Biz çok memnun kaldık.
Pros:

Süper.Yeni,temiz,kahvaltı harika,havuzu da vaaaar.

Cons:

Biraz uzak

2026-06-21 • via Nuitee
J
Jolanta • extended_group • pl
8
2026-06-08 • via Nuitee
M
Meryem • family_with_children • ch
9
Sehr angenehm umsäge praktisch
Pros:

Sehr gut ausgestattet, die Kinder hatten eigene Betten, alle Betten waren sehr bequem und genug Staumöglichkeiten

Cons:

Das Frühstück, auch wenn es nicht das wichtigste ist, mussten wir teilweise unabdingbar Personal melden.. aber es hat im Endeffekt auf Verlangen gut geklappt.

2026-04-20 • via Nuitee
M
Meryem • solo_traveller • ch
9
Pros:

Sehr gut gefallen , vor allem Aziza war an der Rezeption sehr bemüht-)

2026-04-20 • via Nuitee
B
Bugra Konur Alp • solo_traveller • be
10
Pros:

Very family-friendly hotel. Spacious rooms and top notch cleanliness. Personnrl was very friendly and helpfull. There was even an instance where we were 1-2hours too late for breakfast, but they kept everything open just for us. The hotel is close to all important tourist places. If we ever return to Bukhara, we would stay again in this hotel.

2026-04-17 • via Nuitee
Нелли Гузанова • solo_traveller • ru
10
Pros:

Все прекрасно, завтраки, тишина, номера, персонал.

Cons:

Немного далековато от Регистан, но мы любим ходить, нам не было проблемно.

2026-04-13 • via Nuitee
H
Hutdiyeva • extended_group • tr
8
Мы довольны вашим гостеприимством
Pros:

Всё было отлично друзьям тоже понравилось

Cons:

Всё отлично

2026-04-12 • via Nuitee
G
Gavriella • solo_traveller • cy
10
Pros:

Clean rooms, very helpful staff

2026-04-12 • via Nuitee
N
Nurlan • family_with_children • kz
10
Отличный отель, в тихом районе, минусов нет
Pros:

Все новое, укомплектованный номер, дружелюбный персонал, минусов нет, есть лифт, чистая постельное белье

Cons:

Шумоизоляция не топ, если чуть позже приходить на завтрак, то выбор ограничен, но если попросить персонал вам не откажет приготовить дополнительное блюдо

2026-04-08 • via Nuitee
D
Denis • family_with_children • uz
10
2026-04-07 • via Nuitee
• extended_group • uz
9
2026-04-05 • via Nuitee
M
Maria • couple • gb
10
2026-04-04 • via Nuitee
V
Volodymyr Busygin • extended_group • no
4
Pros:

Administrator: helpful, tries to assist as much as possible, gives good recommendations.

Cons:

Main disadvantages
1. Cleanliness and general condition
Overall impression — untidy
Stains on the walls
Cups with streaks and residues from a cloth
In the bathroom:
hair from previous guests
streaks on the sink
The toilet is not properly clean, with stains

2. Equipment and small details
In the 4-person room there was only 1 roll of toilet paper for 4 people
No shoehorn
In some rooms there is no mirror near the entrance
Lack of attention to basic details

3. Internet: Weak Wi-Fi, unstable connection

4. Beds: Mattress is too soft, uncomfortable for sleeping

5. Shower
The shower curtain is too narrow, does not cover properly. The shower is installed incorrectly
As a result: water flows onto the floor, floods the sink area. Tiles in the shower area are chipped

6. Location and format
The hotel looks more like a private multi-storey house, not a proper hotel
Located in inner yards
Access roads are in poor condition

7. Dining area / breakfast
The dining area feels more like a basement banquet hall, not a restaurant
Poor ventilation system:
there is a strong smell throughout the building
Uncomfortable chairs:
hard structure, you can physically feel the frame while sitting
Breakfast is available, but:you constantly feel discomfort. Due to lack of staff: the administrator also cleans tables and sets food. Service feels unorganized

2026-04-02 • via Nuitee
D
DSD • solo_traveller • my
8
Pros:

The hotel is moderate, good value. Breakfast spread is above average and staff are courteous and helpful

Cons:

The location is quite far from the city and located in a very quiet lane with dim street lightings

2026-03-31 • via Nuitee
I
Izabella • family_with_children • kz
7
Pros:

Локация

Cons:

Я забронировала номер на троих. Двое должны были приехать из другого города, и они приехали раньше меня и заселились. Когда я приехала в отель, мужчина на ресепшене сказал: «Ваши уже приехали, нам нужен ваш документ и оплата» (не дословно, что-то в этом роде).
Я сама работаю в отеле, и мне было очень странно это слышать: ни «здравствуйте», ни «добро пожаловать» 🤷🏻‍♀️
Девушки на ресепшене были милые, за это спасибо.
Просто мне кажется, что в отеле 4* нужно хотя бы поздороваться.

2026-03-29 • via Nuitee
S
Saule • family_with_children • kz
7
Pros:

персонал приветливый, большой номер, удобная кровать

Cons:

завтрак, расположение

2026-03-29 • via Nuitee
E
Ekaterina • family_with_children • ru
10
Классный отель, недалеко от достопримечательностей, вкусные завтраки, рядом магазины и кафе.
Pros:

Хорошее расположение отеля, вкусные завтраки, чистый номер, чудесные люди.

2026-03-21 • via Nuitee
A
Andrea • extended_group • co
10
Pros:

Las camas cobijas y almohadas muy cómodas, el personal muy amable y atento.

Cons:

Cuando bajamos a desayunar el bufete estaba agotado y aun faltaba 1 hora para cerrar.

2026-03-20 • via Nuitee