The Social Hub San Sebastián

Hotels
8.8 (6041 reviews)
Hermanos Otamendi 11, barrio de Riberas de Loiola , San Sebastián , es

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues in shared areas
Slightly distant from the city center

Categories

Cleanliness
7.8
Common issues with cleanliness in shared areas.
Service
9.3
Staff is consistently friendly and helpful, enhancing the stay.
Location
8.3
Convenient access to transport despite being slightly out of the city center.
Room Quality
8.8
Rooms described as modern, spacious, and comfortable.
Amenities
9.3
Great facilities including restaurant, bar, and coworking space.
Value for Money
8.8
Good value considering the quality and services offered.
Food and Beverage
9.3
Highly praised breakfast and overall dining experience.
Overall Experience
8.8
General positive sentiment with a few noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:38

Property Description

Modern Accommodations:
Experience stylish and comfortable air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and a private bathroom, providing the perfect retreat during your stay.

Outstanding Facilities:
Enjoy access to a fitness centre, terrace with city views, and a shared lounge where you can unwind and socialize. Indulge in delicious meals at the on-site restaurant or sip on cocktails at the bar for a complete dining experience.

Convenient Location:
Situated just 2.2 km from La Concha Beach, our hotel offers easy access to Zurriola Beach and popular attractions like Victoria Eugenia Theatre. With complimentary WiFi and a 24-hour front desk, your stay in Donostia-San Sebastián is guaranteed to be seamless. Book now for an unforgettable stay!

Important information:

1. Don't forget we are a cash-free hotel. We accept all kinds of cards, but coins? Not our thing!
2. We will ask you to show us your credit card upon check-in. The name on the credit card should match the name on your identification document (ID or passport) presented upon check-in. Both the credit card and the identification document must be presented physically (i.e., no pictures or copies allowed).
3. Cancellation policies may differ according to the selected room type. Please enter the dates of your stay and check the policy of your preferred room and conditions. Questions? Get in touch with us!
4. Prepayment policies may differ according to the selected preferences. Please enter the dates of your stay and check the policy of your preferred room and payment conditions. Nonrefundable bookings will be charged directly after booking. Flexible bookings will be charged at midnight before your day of arrival. The credit card used to make the booking will be charged with the total amount of the reservation through an automatic payment.
5. When booking more than 9 rooms or more than 18 people, or more than 5 rooms for stays exceeding 7 nights, different policies and additional supplements will apply. The hotel will contact you directly to communicate the applicable policies.
6. Your room is cleaned daily with towels and sheets changed every third day. Please consider reusing your towels by hanging them up in the bathroom. This helps us save up to 60 liters of water per stay.
7. Unfortunately, we do not allow pets in your room. Guide/assistance dogs are permitted on request, please contact the property for confirmation.
8. Please note that all special requests are subject to availability.
9. Smoking inside the hotel is prohibited and only allowed in designated outdoor spaces.
10. Community spaces: Your stay at The Social Hub comes with many perks. Explore all the facilities The Social Hub San Sebastián offers.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
11.a €50 pre-authorization will be placed on your card at check-in to cover any potential incidentals. This amount is temporarily reserved and will be released after your stay.This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 6041 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.3
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
R
Rene couple nl
8
Heerlijk en wat een leuke stad
Pros:

Hygiëne en het zwembad; ook de ligging ten opzichte van het treinstation was fijn

Cons:

Niet van toepassing

2026-06-06 via Nuitee
M
Mirjam couple nl
9
Geweldige uitvalsbasis san Sebastián
Pros:

Ligging is perfect. Zwembad op het dak ook heerlijk. Nononsense plek waar veel levendigheid is te vinden.

2026-06-06 via Nuitee
D
david solo_traveller es
10
Pros:

La localización,

2026-06-06 via Nuitee
L
Laurent family_with_children fr
10
2026-06-06 via Nuitee
G
Giancarlo extended_group es
7
Pros:

La cordialidad del personal

Cons:

Estuve 5 noches, la mañana del miércoles y jueves no limpiaron la habitación ni cuarto de baño, todo y que lo pedí. Son experiencias que generan incomodidad y detalles que hay que cuidar.

2026-06-06 via Nuitee
J
Julio solo_traveller es
8
Pros:

El hotel está nuevo, la habitación en sencilla pero amplia. Dispone de muchos espacios para poder trabajar. Tiene una decoración muy cuidada y detallada.

Cons:

Alejado del centro

2026-06-06 via Nuitee
F
Firat Sukru solo_traveller tr
8
A nice but an expensive option in San Sebastian
Pros:

A new modern and trendy way of accomodation; everything is well organized; very comfortable; also breakfast was so good

Cons:

A bit far away from city center
Meaninglessly an expensive hotel

2026-06-05 via Nuitee
G
Griffith solo_traveller au
10
Pros:

The pool, table tennis, the bar, the food. This place was great !!

2026-06-05 via Nuitee
T
Tomás solo_traveller pt
9
2026-06-05 via Nuitee
D
Dave couple gb
7
2026-06-05 via Nuitee
M
Marion couple nz
10
Fantastic! Will try other TSH
Pros:

Our deluxe room was fabulous. Loved the facilities - free laundry was a godsend. Bar and restaurant great! Staff friendly and helpful. Pool fantastic. Clean well appointed room and the most comfortable bed and pillows. Also
Loved the concept of TSH and B certification

Cons:

Nothing

2026-06-05 via Nuitee
A
Astrid couple de
6
2026-06-05 via Nuitee
L
Laurynas solo_traveller lt
10
2026-06-05 via Nuitee
A
Aaron couple au
10
Lovely place to stay in San Sebastián.
Pros:

The pool and facilities were lovely, with free laundry. The staff were very welcoming and helpful with recommendations for food and activities.

Cons:

The location is a far walk or ride to the old town, but nothing that the property could change.

2026-06-05 via Nuitee
C
Cristel couple pa
10
Good value for money. Very nice and clean rooms. Excellent attention from staff, very friendly.
Pros:

Nice and clean facilities

Cons:

Everything was great

2026-06-05 via Nuitee
V
Victoria couple gb
9
Would return, lovely hotel
Pros:

Good location, rooms were spacious, the gym was fantastic.

Cons:

Slight noise issues from the students in and around the hotel

2026-06-05 via Nuitee
C
Clémence couple fr
9
2026-06-05 via Nuitee
E
Eimear family_with_children ie
8
Pros:

Great location in residential area with good bus access to centre, super markets etc
Lovely rooftop pool and ample space in co working area

Cons:

Uncomfortable bed pushed up against the wall

2026-06-04 via Nuitee
A
Anthime couple fr
9
2026-06-04 via Nuitee
L
Lisa solo_traveller it
6
Pros:

Struttura vicina al centro di san Sebastian vicina alle fermate dei bus. Stanza silenziosa e bel bagno con acqua in omaggio e bollitore.

Cons:

Hotel un po' troppo movimentato per i miei gusti, soprattutto la piscina super affollata. 4 euro per una coca-cola da 33 cl mi sembrano veramente eccesivi

2026-06-03 via Nuitee