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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Packed lunches
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Table tennis
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Solarium
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kid meals
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Evening entertainment
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Pet bowls
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Personal trainer
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Happy hour
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby outdoor pool
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Concerts/live shows
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
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Property Description
Modern Accommodations:
Experience stylish and comfortable air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and a private bathroom, providing the perfect retreat during your stay.
Outstanding Facilities:
Enjoy access to a fitness centre, terrace with city views, and a shared lounge where you can unwind and socialize. Indulge in delicious meals at the on-site restaurant or sip on cocktails at the bar for a complete dining experience.
Convenient Location:
Situated just 2.2 km from La Concha Beach, our hotel offers easy access to Zurriola Beach and popular attractions like Victoria Eugenia Theatre. With complimentary WiFi and a 24-hour front desk, your stay in Donostia-San Sebastián is guaranteed to be seamless. Book now for an unforgettable stay!
1. Don't forget we are a cash-free hotel. We accept all kinds of cards, but coins? Not our thing!
2. We will ask you to show us your credit card upon check-in. The name on the credit card should match the name on your identification document (ID or passport) presented upon check-in. Both the credit card and the identification document must be presented physically (i.e., no pictures or copies allowed).
3. Cancellation policies may differ according to the selected room type. Please enter the dates of your stay and check the policy of your preferred room and conditions. Questions? Get in touch with us!
4. Prepayment policies may differ according to the selected preferences. Please enter the dates of your stay and check the policy of your preferred room and payment conditions. Nonrefundable bookings will be charged directly after booking. Flexible bookings will be charged at midnight before your day of arrival. The credit card used to make the booking will be charged with the total amount of the reservation through an automatic payment.
5. When booking more than 9 rooms or more than 18 people, or more than 5 rooms for stays exceeding 7 nights, different policies and additional supplements will apply. The hotel will contact you directly to communicate the applicable policies.
6. Your room is cleaned daily with towels and sheets changed every third day. Please consider reusing your towels by hanging them up in the bathroom. This helps us save up to 60 liters of water per stay.
7. Unfortunately, we do not allow pets in your room. Guide/assistance dogs are permitted on request, please contact the property for confirmation.
8. Please note that all special requests are subject to availability.
9. Smoking inside the hotel is prohibited and only allowed in designated outdoor spaces.
10. Community spaces: Your stay at The Social Hub comes with many perks. Explore all the facilities The Social Hub San Sebastián offers.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Thu, Oct 2, 2025 until Fri, May 15, 2026
Location
Guest Reviews
Ya nos habíamos alojado anteriormente y nos encantó. Esta vez atendieron nuestra petición especial con respecto a la habitación. Fue un gesto muy amable y que valoramos mucho. Es un hotel de 10.
Nada
Moderno y funcional, oscuro para mi gusto. Susto del ultimo dia, saltó la alarma a 6h de lamañana por un problema del cuadro de mandos, eso si se oyó muy bien. Parking en edificio.
Paaraa ir al centro andando hay que atravesar un parque, muy cuidado y silvestre a la vez.
Lavabo oscuro, tendencia moderna. Cama confortable pero lamparita muy baja para poder leer echado.
Nos levantamos a las 6AM por la alarma y no vimos a nadie avisando en la planta 5,ni hubo ni un detalle en el Bar para ofrecer un cafe !?.
Le personnel est très aimable. L'hotel a vraiment su créer une ambiance particulière moderne et conviviale.
Peut-être la vue depuis la fenetre...faut pas s'attendre à un paysage particulier.
La limpieza y las instalaciones en general
Me asignaron una habitación de minusválidos y a las seis de la mañana sonó la alarma de incendios sin motivo....
La atención tanto en recepción como en cafeteria
The facilities are great, plenty of space, laundry, restaurant, bar, co-working areas. Good value for money. Surprise welcome pack in room. Even slippers and bath robe. Kettle, safe.
If you notice a defect in the room on checkin, ask for another room immediately. The "tech guy" will never come to fix the fridge...
The staff are like smiling dystopia robots. "Hi, fridge isn't working.", "No problem, will send someone. Here, have some chocolate". That someone never shows up, even after reminding them repeatedly and getting the exact same reply.
It wasn't the most clean on check-in. There were smudges in the bathroom, couple nail clippings on the floor, hair, ...
AND FRIDGE WAS NOT WORKING
The place would've had a 10 if not for the fridge incident.
Reservé 8 habitaciones, hubo un problema con la reserva de booking y el personal no lo resolvió adecuadamente.
Todo
Nada
Everything was amazing and spotless, from the rooms to the common areas and the bar. The hotel was clearly well designed and decorated with great taste. I would definitely come back.
Es cómodo
Chambre faite a peu pret .poubelles non vidées correctement
Draps mal tiré en particulier celui de dessous
Beaucoup d'apparence
Desayuno excelente
Nada
Habitación amplia y super limpia. La cama muy cómoda. Bien comunicado con el centro con transporte público
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