The Social Hub San Sebastián

Hotels
8.8 (5524 reviews)
Hermanos Otamendi 11, barrio de Riberas de Loiola , San Sebastián , es

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues in shared areas
Slightly distant from the city center

Categories

Cleanliness
7.8
Common issues with cleanliness in shared areas.
Service
9.3
Staff is consistently friendly and helpful, enhancing the stay.
Location
8.3
Convenient access to transport despite being slightly out of the city center.
Room Quality
8.8
Rooms described as modern, spacious, and comfortable.
Amenities
9.3
Great facilities including restaurant, bar, and coworking space.
Value for Money
8.8
Good value considering the quality and services offered.
Food and Beverage
9.3
Highly praised breakfast and overall dining experience.
Overall Experience
8.8
General positive sentiment with a few noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:38

Property Description

Modern Accommodations:
Experience stylish and comfortable air-conditioned rooms equipped with modern amenities like a flat-screen TV, minibar, and a private bathroom, providing the perfect retreat during your stay.

Outstanding Facilities:
Enjoy access to a fitness centre, terrace with city views, and a shared lounge where you can unwind and socialize. Indulge in delicious meals at the on-site restaurant or sip on cocktails at the bar for a complete dining experience.

Convenient Location:
Situated just 2.2 km from La Concha Beach, our hotel offers easy access to Zurriola Beach and popular attractions like Victoria Eugenia Theatre. With complimentary WiFi and a 24-hour front desk, your stay in Donostia-San Sebastián is guaranteed to be seamless. Book now for an unforgettable stay!

Important information:

1. Don't forget we are a cash-free hotel. We accept all kinds of cards, but coins? Not our thing!
2. We will ask you to show us your credit card upon check-in. The name on the credit card should match the name on your identification document (ID or passport) presented upon check-in. Both the credit card and the identification document must be presented physically (i.e., no pictures or copies allowed).
3. Cancellation policies may differ according to the selected room type. Please enter the dates of your stay and check the policy of your preferred room and conditions. Questions? Get in touch with us!
4. Prepayment policies may differ according to the selected preferences. Please enter the dates of your stay and check the policy of your preferred room and payment conditions. Nonrefundable bookings will be charged directly after booking. Flexible bookings will be charged at midnight before your day of arrival. The credit card used to make the booking will be charged with the total amount of the reservation through an automatic payment.
5. When booking more than 9 rooms or more than 18 people, or more than 5 rooms for stays exceeding 7 nights, different policies and additional supplements will apply. The hotel will contact you directly to communicate the applicable policies.
6. Your room is cleaned daily with towels and sheets changed every third day. Please consider reusing your towels by hanging them up in the bathroom. This helps us save up to 60 liters of water per stay.
7. Unfortunately, we do not allow pets in your room. Guide/assistance dogs are permitted on request, please contact the property for confirmation.
8. Please note that all special requests are subject to availability.
9. Smoking inside the hotel is prohibited and only allowed in designated outdoor spaces.
10. Community spaces: Your stay at The Social Hub comes with many perks. Explore all the facilities The Social Hub San Sebastián offers.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Thu, Oct 2, 2025 until Fri, May 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 5524 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.3
Room Quality: 8.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 8.8
M
michel family_with_children fr
7
Pros:

Equipement

Cons:

Pti dej un peu simple et répétitif vu le prix

2026-02-14 via Nuitee
C
Cristina family_with_children es
7
2026-02-14 via Nuitee
Q
Quintanilla couple es
10
2026-02-14 via Nuitee
Y
Yan couple fr
7
2026-02-13 via Nuitee
J
Juan Manuel couple fr
9
Moderno, bonito y funcional. Repetiremos.
Pros:

Encantados con este hotel de principio a fin. El personal muy amable y eficaz, la decoración, las instalaciones, su manera de funcionar. Volveremos e iremos a otros de la misma cadena.

Cons:

Por poner un pero, había una fiesta infantil el viernes por la tarde con bastante ruido.
En la habitación hay espació suficiente para poner una butaca y crear un agradable rincón de lectura.

2026-02-13 via Nuitee
A
Aidan solo_traveller es
9
2026-02-13 via Nuitee
E
Eumelia de la Cruz Moral couple es
10
FANTÁSTICA!!
Pros:

No desayunamos ahí. Nos gustó todo.

Cons:

Que el bar restaurante cerrase demasiado pronto

2026-02-13 via Nuitee
L
Laura solo_traveller es
1
No recuperas lo que te olvidas en las habitaciones
Cons:

No iba a añadir una mala reseña a este hotel que está súper bien montado como concepto. Para ser directa, no os dejéis nada en las habitaciones, es la cuarta vez que voy, en verano dejé un anillo en la mesilla, me di cuenta horas después y nunca lo encontraron. Fue error mío y pensé que quizá “no lo vieron”. Ayer me he vuelto a alojar como de costumbre, me dejé la parte de abajo del pijama, mala coincidencia que fuera en este hotel nuevamente porque no me suele pasar. Llamo a las pocas horas y no me saben decir nada, hoy me confirman que no encontraron nada. A ver… el anillo tiene un pase pero, un pantalón de pijama no se desintegra de la nada. La verdad estaba contenta con cafetería, son súper majos y atentos pero la atención en cuanto abandonas el establecimiento deja mucho que desear, jamás he visto un hotel que en dos ocasiones claras y concisas de dejar algo en una habitación no lo encuentran.

2026-02-12 via Nuitee
F
FilipaGouveia family_with_children pt
9
Excelente
Pros:

Espaço ótimo, cama confortável, ótima localização

Cons:

Podia ter mais água disponível no quarto, nada mais a apontar

2026-02-12 via Nuitee
L
LAURA family_with_children es
9
2026-02-12 via Nuitee
S
SONIA family_with_children fr
9
2026-02-12 via Nuitee
A
Alison family_with_children fr
9
Pros:

Hôtel très classe, design et industriel.
Le personnel est très agréable.
Lit très confortable, bien isolé de l'extérieur.
Emplacement top.
Et le petit déjeuner au top, très bien garni et du choix.

Nous gardons l'adresse pour un prochain séjour à Saint Sébastien.

2026-02-12 via Nuitee
B
Barikila family_with_children es
8
2026-02-11 via Nuitee
M
Mohammad family_with_children es
10
Pros:

La entrada

2026-02-11 via Nuitee
P
Patrice solo_traveller fr
6
Hôtel très intéressant dans ses différents îlots adapté pour les étudiants.
Pros:

J' ai refusé le petit dej du matin au tarif proposé de 17 euros
Le prix est excessif/une grande majorité des Clients de l hôtel sont des étudiants
Comment font ils pour payer la chambre d hôtel ET le petit déjeuner à 17 euros ????

Cons:

Le ménage de la chambre réalisé chaque jour.
Dimanche j' à découvert un draps de couette déchiré.
Extrêmement choquant.
La femme de ménage savait très bien que le drap couette était déchiré.
Lundi 9 février
La femme de ménage à changer le drap de couette

Quel déception.encore un drap de couette tres déchiré.
Ces draps ne devraient pas être installé dans les chambres Au client.

La direction est très certainement Au courant du sujet.

C'est particulièrement inadmissible

2026-02-10 via Nuitee
I
Iñigo family_with_children es
9
2026-02-10 via Nuitee
M
Maria solo_traveller es
10
Muy recomendable hotel en San Sebastián
Pros:

La habitación es comodisima y el alojamiento muy chulo en general, con gym, espacios de coworking y el restaurante está muy bien también.

Cons:

La zona está un pelín alejada del centro (aunque hay autobuses)

2026-02-10 via Nuitee
M
Marcadé solo_traveller fr
10
2026-02-10 via Nuitee
P
Philippe family_with_children fr
10
Pros:

Superbe établissement

Cons:

J,ai cherché rien

2026-02-09 via Nuitee
S
Susana family_with_children es
9
2026-02-09 via Nuitee