Hotel Mansion Del Rey

Hotels
7.5 (911 reviews)
04 Avenida Norte Casa 22 B , Antigua Guatemala , gt

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Facilities

Non-smoking rooms
Family rooms
Pets allowed
Luggage storage
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Poor service at times

Categories

Cleanliness
6.71
Numerous guests reported cleanliness issues, including mold and unclean towels.
Service
8.18
While there were some complaints about staff attentiveness, many reviews appreciated their friendliness.
Location
9.22
Multiple reviews highlighted the excellent location, close to city attractions.
Room Quality
7.17
Comments noted room size issues and absence of air conditioning.
Amenities
7.2
Some guests mentioned a lack of desirable amenities, like better social areas.
Value for Money
6.66
Guests felt the overall quality did not match the price point, leading to some dissatisfaction.
Food and Beverage
7.21
Food quality was criticized for being lacking despite some positive mentions.
Overall Experience
7.68
General sentiment reflected a decent experience marred by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:38

Property Description

Charming 3-Star Hotel in Antigua Guatemala

Family-Friendly Accommodation: Hotel Mansion Del Rey offers comfortable family rooms, ideal for a relaxing stay with your loved ones.

Scenic Sun Terrace: Guests can enjoy the beautiful sun terrace, perfect for soaking up the sun and taking in the stunning surroundings.

Convenient Amenities: From free WiFi to private parking and a paid airport shuttle service, Hotel Mansion Del Rey ensures a hassle-free and enjoyable stay for all guests.

Experience a delightful stay at Hotel Mansion Del Rey and book your room now for an unforgettable getaway in Antigua Guatemala.

Check-in and check-out hours:

Location

Guest Reviews

7.5
Based on 911 reviews
Cleanliness: 6.71
Service: 8.18
Location: 9.22
Room Quality: 7.17
Amenities: 7.2
Value for Money: 6.66
Food and Beverage: 7.21
Overall Experience: 7.68
A
Andrey • solo_traveller • cr
10
2026-02-14 • via Nuitee
V
Victoria • extended_group • us
9
Pros:

The location and the schedule flexibility.

Cons:

The twin beds.

2026-02-12 • via Nuitee
L
Linda Marina • couple • co
10
Super
Pros:

Las instalaciones en general hermosas, cama como da y limpia y super bien ubicado

Cons:

Que uno escribe antes de llegar y no contestan rápido

2026-02-11 • via Nuitee
R
Roberto Recinos • couple • gt
9
Muy recomendable
2026-02-09 • via Nuitee
K
Karin • couple • gt
3
No es lo que aparece en las fotos
Pros:

Solo la ubicación

Cons:

Pésimo servicio al cliente. Las personas en recepción no eran amables.
El tema del parqueo no está claro cómo funciona al momento de la reserva.
La habitación que nos tocó era demasiado pequeña, literal dice para dos personas pero no se podía estar de pie las dos personas dentro de la habitación. Y demasiado humedad, olía súper fuerte a humedad porque no tiene ventilación, la habitación no tiene ventana.

2026-02-09 • via Nuitee
M
Marcela • solo_traveller • us
7
2026-02-09 • via Nuitee
W
William • solo_traveller • us
7
2026-02-09 • via Nuitee
Y
Yvonne • family_with_children • gt
9
2026-02-09 • via Nuitee
E
Esteban • couple • cr
9
Pros:

Ubicación, wifi

Cons:

Todo normal

2026-02-08 • via Nuitee
J
Jimmy • extended_group • us
8
Pros:

Great location beautiful old-time colonial feel - hot showers! Breakfast was delicious.

Cons:

Rooms could use some touchup with stains on walls and ceilings. Front door staff was not personable and rude upon entry.

2026-02-08 • via Nuitee
L
Lilian • solo_traveller • ar
8
2026-01-31 • via Nuitee
L
Lissy • couple • cr
9
Pros:

Ubicación y la seguridad.

Cons:

La humedad del cuarto de abajo

2026-01-30 • via Nuitee
L
Lissy • solo_traveller • cr
9
Pros:

Está ubicado en la misma cuadra de la iglesia La Merced, a pocos minutos del arco de Santa Catalina.
Muy seguro.

Cons:

Todo bien.

2026-01-30 • via Nuitee
A
Anna • couple • hu
8
Pros:

the room was clean
we had suficient storage for the baggage and our stuff
location and the building is great

Cons:

the bed was unfortunately not so comfortable, very narrow and also the mattress was a bit old

2026-01-29 • via Nuitee
G
González Medina • family_with_children • cr
1
Pros:

Nada

Cons:

El mal trato y que no es como las fotos

2026-01-29 • via Nuitee
L
Leydi • extended_group • cr
6
2026-01-27 • via Nuitee
G
Gutierrez • solo_traveller • gt
10
2026-01-26 • via Nuitee
M
Miguel • extended_group • pt
8
Good relation price quality
Pros:

Good location
Quiet
Interior Patio

2026-01-26 • via Nuitee
Y
Yira • solo_traveller • co
8
Pros:

La amabilidad del personal y la ubicación cerca del centro

Cons:

La habitación era muy pequeña

2026-01-26 • via Nuitee
M
Monica • extended_group • us
7
2026-01-25 • via Nuitee