Real del Ambar

Hotels
8 (11 reviews)
19 Av Sur Oriente #994 Benito Juarez , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Japanese garden
Covered parking

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise issues
Rude staff interaction

Categories

Cleanliness
7.08
Noise issues and some maintenance problems indicated a potential lack of cleanliness.
Service
9.05
Several reviews praised the staff for their friendliness and helpfulness.
Location
8.09
The location received positive remarks for accessibility but was mentioned alongside neighbourhood concerns.
Room Quality
7.54
Some issues with bed comfort were mentioned along with general room satisfaction.
Amenities
8.07
Standard amenities expected for a hotel of this tier; further details not provided.
Value for Money
8.03
Good value was highlighted in relation to cost and overall experience.
Food and Beverage
8.08
No specific comments were made regarding food and beverage, hence assigned average score.
Overall Experience
8.05
Overall positive feelings despite some concerns; most guests reported a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 02:56

Property Description

Convenient Location: Located near major attractions such as Sumidero Canyon and San Marcos Cathedral.

Comfortable Accommodation: Rooms equipped with essential amenities including a wardrobe, TV, and private bathroom.

Helpful Services: Reception providing guests with assistance and information for exploring the surrounding area.

To book your stay at Real del Ambar and enjoy a relaxing experience in Tuxtla Gutiérrez, visit our website or contact us now!

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MXN 60 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 11 reviews
Cleanliness: 7.08
Service: 9.05
Location: 8.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
M
monzón padilla • solo_traveller • mx
8
2026-02-12 • via Nuitee
N
N "René" • solo_traveller • gb
3
Loud, rude, bad neighbourhood, damaged
Pros:

One staff member sometimes OK

Cons:

Rude family (owners?), some staff rude. Rude to my girlfriend
Noises are easily heard very loudly, including family's dog

2026-01-19 • via Nuitee
A
Adrian Ulises • family_with_children • mx
9
Buena experiencia , personal muy amable y la pasamos bien
Pros:

Ubicación, amabilidad del personal , seguridad para el auto

Cons:

Los colchones de las camas

2025-12-23 • via Nuitee
M
Mabel • solo_traveller • mx
9
Pros:

Qué en la esquina hay una estación de taxis

2025-10-28 • via Nuitee
C
Carlos • couple • mx
8
FUE UNA BUENA ESTANCIA
Pros:

LA RELACION COSTO - PRECIO ESTA MUY BIEN, CUMPLE CON TODO LO NECESARIO, DESDE LUEGO LO RECOMIENDO, LAS CAMAS SON MUY COMODAS Y EN GENERAL EL LUGAR ESTA MUY BIEN

2025-09-17 • via Nuitee
B
Bernardo • solo_traveller • mx
9
Pros:

El servicio es recomendable

2025-09-01 • via Nuitee
G
Gutiérrez • family_with_children • mx
10
Un lugar muy agradable para llegar.
Pros:

Muy amable la atención. Lindo el lugar, agradable, familiar, tranquilo. Una decoración que te saca completamente de la ciudad. Pasaban muchas rutas iré acercaban al centro y otros lugares.

Cons:

Habían enchufes que no servían y tardaba en salir el agua caliente
Fuera de eso, todo excelente.

2025-08-04 • via Nuitee
T
Thomas • solo traveller • us
8
Very good
2025-06-01 • via Nuitee
T
Tatiana • solo traveller • es
9
Superb
2023-02-11 • via Nuitee
S
Stunt • solo traveller • ca
4
Disappointing
Pros:

Friendly staff, parking.

Cons:

The noise was unbearable. Couldn't get any rest with the barking dogs at all times of the day and night.

2022-12-16 • via Nuitee
L
Lorianne • group • mx
8
Very good
2022-12-08 • via Nuitee
S
Stephen • review category business travellers • gb
1
Vile
Pros:

Close to airport

Cons:

Building site from 7am. Smells of fat, rotten fish.

2022-12-06 • via Nuitee