Zhangjiajie Borui Hotel - Tianmen Mountain 张家界天门山泊睿庭院酒店

Hotels
9.3 (24 reviews)
No. A2, Yongkang Community, Li Zhong Road, Nanzhuangping Street , Zhangjiajie , cn

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Loud rooms
Missing amenities

Categories

Cleanliness
8.58
Some concerns regarding cleanliness and odors mentioned.
Service
9.99
Staff described as super friendly and accommodating.
Location
9.59
Peaceful location with easy access to amenities.
Room Quality
8.54
Comfortable beds but issues with sound and bathroom setup noted.
Amenities
9.07
Basic amenities available, but missing refrigerator mentioned.
Value for Money
9.53
Generally good value given the positive aspects.
Food and Beverage
9.58
Proximity to restaurants mentioned positively.
Overall Experience
9.55
Overall good experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:29

Property Description

Luxurious Amenities

  • Fitness centre, garden, shared lounge, and terrace
  • Bar for relaxation after a long day
  • Room service and tour arrangements for convenience

Comfortable Rooms

  • Air conditioning and flat-screen TV
  • Free WiFi and city views in select rooms
  • Modern bathrooms with complimentary toiletries

Convenient Location

  • Close proximity to Zhangjiajie National Forest Park and Tianmen Mountain Ticket Office
  • Only 5 km from Zhangjiajie Hehua International Airport

Please book your stay at Zhangjiajie Borui Hotel - Tianmen Mountain for a luxurious and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9.3
Based on 24 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 9.58
Overall Experience: 9.55
A
alessandro • couple • it
8
Ottimo
Pros:

La struttura è accogliente, essenziale e abbastanza pulita. Un ringraziamento speciale allo staff che è sempre gentilissimo e cerca di risolverti anche il minimo problema.

Cons:

Niente in particolare, forse inutile la lavatrice nell’angolo cottura era meglio un frigorifero

2025-12-03 • via Nuitee
E
Eliraz • couple • il
6
המלון הכי מבאס שהיינו בו בסין
Pros:

התבאסנו ממש, מקום לא מרכזי ולא רלוונטי בכלל, מזל שהיינו עם נהג צמוד, חדר המקלחת ממש לא נקי ולא נעים, אפילו וילון לא היה במקלחון, כל המים מתפזרים על כל השירותים, קר מאוד במקלחת, החדר צפוף ולא נעים, רצינו את המלון כי היה בו מטבחון שחשבנו שנוכל לבשל בו, אז היתה כירה לבישול אבל מעבר לזה לא הייתי ממליצה בכלל.

Cons:

הכול!!! לא דומה בכלום למה שראינו בתמונות, עשו למלון צילומים מפרגנים ביותר, לא דומה למציאות ולא הייתי חוזרת

2025-12-02 • via Nuitee
N
Nikita • couple • ge
10
2025-11-24 • via Nuitee
L
Laura • extended_group • be
9
2025-11-22 • via Nuitee
V
Valentin • solo_traveller • fr
10
2025-11-20 • via Nuitee
H
Henna • couple • fi
7
Superystävällinen henkilökunta ja mukava huone lyhyeen lomaan
Pros:

Henkilökunta oli superystävällistä ja sijainti rauhallinen. Vuoteet mukavat ja huoneessa oli kaikki mitä oli luvattukkin.

Cons:

Keittiöstä puuttui jääkaappi ja suihkussa käynnin jälkeen vessan lattia pitkän aikaa märkä.

2025-11-19 • via Nuitee
P
Pol • couple • es
8
Pros:

Esta muy bien

Cons:

Huele a tabaco en todo el edificio

2025-09-11 • via Nuitee
C
Cadafia • couple • pt
9
Pros:

Gives kindness to employees

Cons:

Difficulty finding accommodation

2025-08-15 • via Nuitee
C
Cecina99 • couple • it
6
Bene ma non benissimo
Pros:

La posizione.
Personale accogliente

Cons:

Le stanze che affacciano sulla strada sono molto rumorose non si riesce a riposare bene, però prontamente ce l'hanno sostituita con una interna.
I bagni sarebbero da rivedere, non c'è ne il box doccia ne la tenda in nessuna stanza, quindi ogni volta si forma un lago e il bagno diventa inaccessibile.
Il nome dell'hotel non è così intuitivo da trovare nelle mappe da migliorare.

2025-08-13 • via Nuitee
M
maicol • couple • ae
7
Pros:

Personale accogliente e disponibile, diversi supermercati e ristoranti nella via

2025-08-10 • via Nuitee
C
Christian Michael • couple • at
10
Would book again
2025-07-21 • via Nuitee
H
HSIUHUNG • family_with_children • tw
10
整體體驗優秀
Pros:

1交通便利（到72奇樓，滴滴車7-8元，走路也走得到）
2環境乾淨有品味、老闆親切。
3隔壁有旅遊諮詢、對面有賣水果、叫滴滴車ㄧ查就到，很方便。
4離機場非常近，是回國前最好的選擇

Cons:

菸味。門口偶有菸味，但這可能跟飯店無關，不曉得是內地太不管公共場合抽煙問題還是張家界不管這問題（第ㄧ次到中國），整個張家界因爲菸味讓旅遊好感度大減分。

2025-07-12 • via Nuitee
M
Mihaela • young couple • ro
10
Recommend!
Pros:

Everything was great!

Cons:

-

2025-05-27 • via Nuitee
B
Bruna • review category business travellers • br
10
Exceptional
2025-04-09 • via Nuitee
Z
Zeu • young couple • ca
9
Superb
Pros:

The proprietors were enthusiastic and did everything they could to make it a good experience. The location is very convenient to the Tusi Imperial City, a wonderful historic spot that we would probably have missed otherwise. It is easy to travel to Zhangjiajie West Railway station or to Didi to the ZJJ National Park.

Cons:

Since the hotel is relatively new and not well known to Didi drivers, perhaps Booking.com can provide a more specific address or instructions on how to get there.

2024-11-21 • via Nuitee
R
Rozita • young couple • my
10
Excellent and Marvellous Host
Pros:

The owner and daughter, Lisa were excellent host. They were so welcoming, helpful, friendly, kind, honest and professional. Lisa could speak English quite well. She is a very smart young lady.

The location of the hotel was so convenient to all access. We enjoyed staying at Borui Hotel and will definitely recommend to friends, relatives and if we were to stay in Zhangjiajie again, we WILL stay at Borui Hotel.

Again....we loved staying at Borui Hotel. ❤️❤️❤️

Cons:

Nothing.

2024-11-18 • via Nuitee
S
Siew • young couple • sg
10
Exceptional
2024-11-06 • via Nuitee
S
Siew • young couple • hk
10
The stay was very relaxing and comfortable, "home-away from home."
Pros:

We are from Singapore, on a Free-and-Easy trip to Zhang Jia Jie for the first time.
The location of Zhangjiajie Porui Hotel - Tianmen Mountain is good, short walking distance from "72-Storey" Building and also the Tian Men Mountain Cable Car Station. Next street is along the river that offers good site for evening strolls after dinner.
The street where it is located is full of eateries that offers value-for-money and delicious hot food and is readily accessible to convenient stalls.
The host/staff are very friendly and offers recommendations for efficient ways to enjoy the attractions in Zhang Jia Jie.
The room is spacious, clean and comfortable. Evening is quiet and offers peaceful nights conducive for sleep.

Cons:

So far very happy with the stay.
Nothing that does not need my expectation.

2024-11-01 • via Nuitee
R
Rozita • young couple • my
9
Superb
2024-10-29 • via Nuitee
A
Ahmed • with friends • sa
10
Amazing staff.
2024-09-30 • via Nuitee