Hotel Smart Plaza-Near Delhi Airport

Hotels
8.3 (1167 reviews)
Mahipalpur Flyover , New Delhi , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Close to airport
Kind and helpful staff
Clean rooms
Cons:
Issues with bathing area cleanliness
Need for improvement in food quality

Categories

Cleanliness
7.95
The rooms were clean and tidy, although some guests mentioned issues with bathing area cleanliness.
Service
8.65
Service was described as top-notch, with many guests noting the helpfulness and professionalism of the staff.
Location
8.45
Conveniently located close to the airport, which guests appreciated.
Room Quality
8.25
Rooms were comfortable and well-kept, with some mention of noise due to thin walls.
Amenities
8.25
Amenities were generally satisfactory, but there is room for improvement in food quality.
Value for Money
8.45
Guests felt they received good value for the price charged.
Food and Beverage
8.15
Breakfast was simple but well-received by most guests, though some mentioned a need for improvement.
Overall Experience
8.25
Guests reported a generally positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:14

Property Description

Convenient Location: Located just a few steps away from Delhi International Airport, SMART PLAZA HOTEL-At Airport offers easy access for travelers.

Comfortable Accommodation: Guests can enjoy well-equipped rooms with modern amenities including flat-screen TVs, private bathrooms, and complimentary WiFi.

Dining Options: Start your day with a delicious buffet, à la carte, or continental breakfast at the hotel's restaurant.

Experience convenience and comfort at SMART PLAZA HOTEL-At Airport. Book now for an unforgettable stay!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1167 reviews
Cleanliness: 7.95
Service: 8.65
Location: 8.45
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.45
Food and Beverage: 8.15
Overall Experience: 8.25
T
Tania • couple • es
1
2026-08-28 • via Nuitee
S
SHIVAM • solo_traveller • in
2
2026-08-24 • via Nuitee
T
Tyler • couple • gb
1
I never write reviews… but this hotel was full of rude scammers and deserves to be exposed!!! (Avoid this place, serious
Pros:

-Mattress was comfortable,
-AC was working,
-The doorman was the only nice staff member that smiled

Cons:

-Reception staff are so rude
-They tried to scam me double the price of my booking saying it was a ‘technical fault’ on booking.com (It made me so angry)
-Stained dirty bedsheets and towels
-Reception staff are liars and scammers!!!
-Staff walked into my room unexpectedly

Please avoid this hotel, clearly they use fake reviews from local Indians to make it seem fine, but funnily enough every foreigner review is terrible as they are the REAL reviews… the hotel is a scam and deserves to be exposed!!!

They kicked me out of the hotel after I refused to be scammed by the liar horrible reception staff! It was a total joke of a place with 100% fake positive reviews.

Hotel owner needs to seriously change this.

2026-08-23 • via Nuitee
M
Muazzam Ali • couple • in
10
2026-08-16 • via Nuitee
S
Silvia • extended_group • it
1
Pros:

Posizione comoda se devi andare in aeroporto.

Cons:

Strutta molto sporca, c’erano capelli per terra, la doccia era inutilizzabile, lenzuola sporche, scarsa illuminazione.

2026-08-16 • via Nuitee
P
Paula • couple • cl
1
2026-08-14 • via Nuitee
P
Paula • couple • cl
1
Es un scam, la ubicación es fuera de aereo city
Pros:

Es un scam

Cons:

Sucio, mal ambiente, la información era falsa, las review y fotos son fake

2026-08-14 • via Nuitee
G
Genie • couple • id
1
Pros:

Ничего!

Cons:

Ужасно. Все очень ужасно! Фото обработаны нейронкой , даже близко не соответствуют. Интернета нет! Воняет , пульт он кондея не работает , то работает , но только кнопка включения. Простыне былые, но черный от старости.

2026-08-11 • via Nuitee
A
Anish • solo_traveller • in
10
Pros:

Had a great stay in the hotel smart plaza and the room was neat and clean

2026-08-03 • via Nuitee
D
Dharhas • solo_traveller • us
8
Pros:

Clean room. Helpful staff.

Cons:

Finding the hotel was a bit confusing since I thought it was in aerocity but it wasn't.

2026-07-17 • via Nuitee
R
Rotem • extended_group • il
3
2026-07-17 • via Nuitee
T
TAKHENCHANGBAM ROBINDRO • extended_group • in
6
2026-07-02 • via Nuitee
D
Diptanu Patari • solo_traveller • in
2
2026-06-30 • via Nuitee
N
Nikita • solo_traveller • ru
1
Cons:

Scammer. Wrong location

2026-06-06 • via Nuitee
A
Anshuman • solo_traveller • de
5
Fair one night stay
Pros:

Price was ok and that they had a family room.
Breakfast was good. Aloo paranthas with curd. They organized an airport cab quickly.

Cons:

Not sure if bed linen was freshly washed. Anyhow it was not starched at all.

2026-05-29 • via Nuitee
N
NOAM ZOHAR • solo_traveller • il
9
Super helpfull crew
Pros:

Super nice crew stuff! Help me with every thing i was needed

Cons:

..

2026-05-29 • via Nuitee
B
Bharat Raj • solo_traveller • in
7
Photos in the booking.com are different from the actual rooms
Pros:

Location

Cons:

Cleanliness

2026-05-27 • via Nuitee
M
Mohd Shahzaib • solo_traveller • gb
7
Pros:

It’s location and value for money proposition

Cons:

Cleanliness can be better and so os breakfast

2026-05-20 • via Nuitee
S
Shashikant • extended_group • in
2
2026-05-13 • via Nuitee
R
rohan • couple • in
9
Pros:

The rooms were clean. The staff warm. And the food delicious. What more could one ask for when traveling for work? Overall I had a great time.

2026-05-09 • via Nuitee