The Casa Hotel, Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.6 (1369 reviews)
Handford Lane , Yateley , gb

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Delicious food
Cons:
Cleanliness issues
Rooms need upgrades
Amenities lacking

Categories

Cleanliness
6.93
One review noted cleanliness but mentioned a wet patch on the bed.
Service
8.4
Staff were described as helpful and friendly across multiple reviews.
Location
8.44
Location was positively mentioned in various reviews.
Room Quality
6.89
Some reviews noted comfort but also mentioned rooms needing upgrades.
Amenities
6.42
Some amenities were lacking; specific mention of facilities not being available.
Value for Money
7.88
Value for money was positively mentioned, indicating satisfaction.
Food and Beverage
8.43
Food received positive comments, particularly about dinner and breakfast.
Overall Experience
7.4
Mixed feelings with some disappointments but several enjoyable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:12

Property Description

Historic Charm and Modern Comfort

Authentic Italian Dining Experience

Spacious Rooms and Suites

Experience the perfect blend of historic charm and modern comfort at The Casa Hotel-Yateley. Indulge in authentic Italian cuisine at the renowned Sapori di Casa restaurant and unwind in the charming bar with original oak beams and a cozy fireplace. The spacious rooms and suites, furnished to a high standard, offer a serene retreat with modern amenities. With a function room accommodating up to 150 guests, this hotel is ideal for events and conveniently located near major cities. Book now for a delightful stay at The Casa Hotel-Yateley, Farnborough.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1369 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 7.4
P
Peter solo_traveller de
8
Pros:

comfortable clean very good

Cons:

shower: low water pressure and no hot water

2026-07-25 via Nuitee
P
P couple gb
8
Comfortable hotel, friendly staff, slightly of the beaten track yet well located
2026-07-23 via Nuitee
T
Tony couple gb
6
As above
Pros:

Staff very nice

Cons:

Very tired property,uncut grass, glasses & cigarette bits still on garden tables. Hotel has the scope to very nice but needs investment. Carpet in bedroom ridged in centre & needs re stretching or replacing

2026-07-23 via Nuitee
R
Roger couple gb
10
Pros:

We stayed here and enjoyed a fab meal with the family at the hotel’s Italian restaurant, to celebrate our 50th wedding anniversary. Room was lovely and the staff very friendly and helpful. A truly memorable stay and would highly recommend.

Cons:

All good.

2026-07-22 via Nuitee
L
Leigh extended_group gb
10
Will be back!
Pros:

Very friendly staff on welcome and at dinner, excellent menu, large, clean and comfy room, free wifi, beautiful garden area.

Cons:

TV reception in room was a little patchy but didn't bother me personally

2026-07-20 via Nuitee
J
Jo solo_traveller ie
10
Welcoming and went the extra mile for breakfast dietary request
Pros:

Before my latest stay, I contacted the hotel to ask if it would be possible to have a salad for breakfast instead of the usual options. Not only did they happily accommodate my request, but they also provided it free of charge, which was a thoughtful and much-appreciated gesture.

Cons:

One improvement as with all similar hotels without an elevator is to provide a Stair Climber Sack Truck, so it is easier to bring the suitcases up the staircases. They are available at the usual superstores and hardware stores. Customers can use the equipment at their own risk.
We were there in a heat wave so naturally the room was warm however there was a good fan and good air con downstairs in the foyer and restaurant.

2026-07-19 via Nuitee
M
Mark couple gb
8
A lovely hotel & restaurant with very helpful, friendly staff
Pros:

The quality of the food was excellent. We had breakfast and an evening meal and thoroughly enjoyed. The staff were very helpful, friendly and created a very relaxed atmosphere

Cons:

It’s an old property that has been extended over the years, so some areas look a bit outdated. However, this is a very minor gripe: we thoroughly enjoyed our stay

2026-07-18 via Nuitee
N
Nigel Wakefield solo_traveller gb
7
2026-07-17 via Nuitee
A
Angela solo_traveller fr
8
Pros:

Very kind and helpful staff. Quiet setting so peaceful at night.

Cons:

Despite fans being provided, the heat in the room was difficult to cope with. No air conditioning in the bedrooms.

2026-07-17 via Nuitee
S
Sile solo_traveller gb
8
2026-07-17 via Nuitee
M
Matt solo_traveller gb
6
2026-07-17 via Nuitee
D
Dave couple gb
2
Terrible
Pros:

Not a lot it was filthy

Cons:

All of it

2026-07-15 via Nuitee
A
Aimee solo_traveller gb
4
Pros:

The location is next to beautiful Yately common which was a great place to walk and sit next to the lake/pond. The woods were a much needed relief from the heat. The hotel was fairly quiet with a nice peaceful garden which has great WiFi so I could work outside in the shade. The best thing about this hotel is the Italian restaurant which was superb and clearly very popular as very busy.

Cons:

I was in a suite on the top floor and it was unbearably hot. The fans were very old, loud and offered no relief. The windows open only a fraction so it was extremely difficult to cool down and I could not stay in the room at all during the day. Air conditioning units are needed or at least decent fans that don't keep you awake all night. The bar often wasn't staffed so gave up trying to get a drink. Also the bed had pubic hair in which was disgusting!

2026-07-15 via Nuitee
D
Debbie solo_traveller gb
7
Lovely, quiet hotel, but lacks that little bit of service.
Pros:

Room was clean with a very comfy bed. Nice decor.
Lunch was really tasty - as it was a hot day, the waiting guy ensured myself, guest and dog were in a shaded area and supplied jugs of iced water.

Cons:

No fridge in room. No air con which in very hot weather would be very welcome- there is a fan but they don’t really cool the room.
Had quite a hike to our room (26) up and down stairs - it would have been nice if help was offered to take luggage to the room instead of having to make 2/3 trips. Other guests made this comment as well.

2026-07-13 via Nuitee
P
Philip couple gb
9
Pros:

The food and staff were very good and helpful

2026-07-13 via Nuitee
H
Hashiat family_with_children gb
5
Pros:

It was good location and close proximity to the destination.

Cons:

It was not clean very dusty furnitures, the rooms were quite hot with really dusty fans made available.

2026-07-12 via Nuitee
L
Linda solo_traveller gb
8
Pros:

Lovely area. Staff friendly and helpful. Breakfast was a buffet and very good value for price.All in all a very pleasant stay.

Cons:

No a/c in room. Stay was during high temperature period. Windows couldn't be opened beyond a gap for safety.Fan found in cupboard following morning. Bedroom in need of refurb. Carpet very rucked up and could cause clients to trip.

2026-07-09 via Nuitee
C
Chris solo_traveller gb
10
Great stay, peaceful setting, room was nice, clean and modern
2026-07-07 via Nuitee
M
Michael family_with_children gb
10
Excellent venue and exceptional and hospitable staff who were always willing to go that extra yard.
Pros:

Everything and everyone.

Cons:

Nothing

2026-07-07 via Nuitee
C
Chuly couple gb
8
2026-07-06 via Nuitee