The Casa Hotel, Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.6 (1260 reviews)
Handford Lane , Yateley , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Delicious food
Cons:
Cleanliness issues
Rooms need upgrades
Amenities lacking

Categories

Cleanliness
6.93
One review noted cleanliness but mentioned a wet patch on the bed.
Service
8.4
Staff were described as helpful and friendly across multiple reviews.
Location
8.44
Location was positively mentioned in various reviews.
Room Quality
6.89
Some reviews noted comfort but also mentioned rooms needing upgrades.
Amenities
6.42
Some amenities were lacking; specific mention of facilities not being available.
Value for Money
7.88
Value for money was positively mentioned, indicating satisfaction.
Food and Beverage
8.43
Food received positive comments, particularly about dinner and breakfast.
Overall Experience
7.4
Mixed feelings with some disappointments but several enjoyable aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:12

Property Description

Historic Charm and Modern Comfort

Authentic Italian Dining Experience

Spacious Rooms and Suites

Experience the perfect blend of historic charm and modern comfort at The Casa Hotel-Yateley. Indulge in authentic Italian cuisine at the renowned Sapori di Casa restaurant and unwind in the charming bar with original oak beams and a cozy fireplace. The spacious rooms and suites, furnished to a high standard, offer a serene retreat with modern amenities. With a function room accommodating up to 150 guests, this hotel is ideal for events and conveniently located near major cities. Book now for a delightful stay at The Casa Hotel-Yateley, Farnborough.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1260 reviews
Cleanliness: 6.93
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 7.4
B
Ben couple gb
9
Very enjoyable stay .
Pros:

The location & setting was lovely .
The young lady on the desk was exceptional - nothing was too much trouble, she is definitely an asset to the hotel . ( Our stay was 13-14 May)

Cons:

More egg choices for the breakfast - bigger juice glasses & something to put the milk in for tea .

2026-05-15 via Nuitee
D
Denise couple gb
5
One night only
Pros:

Friendly staff. Room was ok. Started very quiet. Tele was a good size.

Cons:

The room was ok for one night, would not like to stay any longer. The bed was ok, pillows were not very comfortable. Tea and coffee tray was not enough, only two milks so could only have one drink before breakfast. We found the room and the hotel very cold no heating on , unable to turn radiator on to warm room up. Hotel was very noisy early in the morning. The breakfast was fine. Just very cold in restaurant. Overall our stay was ok, would not want to stay again.

2026-05-12 via Nuitee
S
Stephen couple gb
7
No hesitation in recommending the property. Good value for money.
Pros:

Good value for money.

Cons:

The bar.

2026-05-12 via Nuitee
S
Stacey couple gb
10
2026-05-12 via Nuitee
B
Baker couple gb
6
Comfortable building needs updating
Pros:

Lovely old building good location .Staff very helpful

Cons:

Not suitable for anyone using walking aid .
Booked a ground floor room only to find several flights of stairs both up and down to get to room .Should have been warned when booking said room .Building needing some care and attention and maintenance.

2026-05-11 via Nuitee
S
Sarah solo_traveller gb
6
2026-05-11 via Nuitee
S
Simon couple gb
1
Overall a really poor experience which I was told to book a different room next time. No next time!
Pros:

The bed was comfortable.

Cons:

The room was had nothing “executive” about it. The room was small, not like the photograph given, bathroom was small and the adjoining door had no sound proofing so everything could be heard in the room next door. In fact I stayed here before in a standard double and the room was far superior to this “executive” room which apparently has nothing to do with the size of the room, not what bookings website says, has nothing to do with the size of the beds, not what the bookings website says and was generally a really poor experience.

2026-05-07 via Nuitee
B
Beverley solo_traveller gb
10
Always a good welcome and attention to customers.
Pros:

Comfortable and relaxed atmosphere excellent food and good service. Value for money and good location.

Cons:

Nothing

2026-05-04 via Nuitee
P
Paul solo_traveller gb
9
Lovely overnight stay
Pros:

Staff were lovely. Food was exceptional. Service was very good. Not too much drinks choice but very adequate. Very very good value

Cons:

Bar area quite small but was quiet and I am sure other areas would have been opened up if required

2026-05-02 via Nuitee
C
Coralie solo_traveller gb
10
Pros:

Friendly helpful staff, the bed was so big it could have its own postcode. Nice surroundings

2026-05-01 via Nuitee
T
Tim solo_traveller gb
10
2026-04-30 via Nuitee
W
William couple ie
5
2026-04-29 via Nuitee
L
Luke couple gb
10
2026-04-27 via Nuitee
J
Jj solo_traveller gb
7
Pros:

Location quiet
Food . Lovely.
Large bed.
Large room

Cons:

All the corridors and stairs .
Our room was overlooking the bins and rubbish, not pleasant.
The fittings in the bathroom where good ( Roco) but were spoilt by cheap mirror etc . The door at the bottom was breaking away. Shame as it was annoying at the price paid . In the room very large bed , sparse on decent furniture .lovely curtains, terrible paintwork .

2026-04-26 via Nuitee
H
Holland couple gb
7
2026-04-24 via Nuitee
R
Richard solo_traveller gb
10
2026-04-23 via Nuitee
J
Jill solo_traveller gb
9
2026-04-21 via Nuitee
B
Billy couple gb
10
First class service in delightful surroundings
Pros:

Excellent in every way.

Cons:

Nothing

2026-04-20 via Nuitee
I
Irma solo_traveller gb
8
Pros:

Great value for money and good, quietlocation for our stay. The description matched the property, we were able to do a late check in, which was hassle free. Staff were lovely and welcoming.

Cons:

The property is quite dated, old carpets, etc.

2026-04-20 via Nuitee
C
Clinton solo_traveller gb
10
Pros:

Staff make you feel like family

2026-04-20 via Nuitee