The Mila Brussels

Hotels
8.3 (2232 reviews)
18 Place Fontainas , Brussels , be

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Non-smoking throughout
Sanitized tableware & silverware
Property cleaned by professional cleaning companies

Review Highlights

Pros:
Clean and Comfortable Rooms
Friendly Staff
Ideal Location
Cons:
Small Room Size
Confusion with Bookings
High Cost

Categories

Cleanliness
8.3
Most reviews mention that the rooms were clean and comfortable.
Service
8.8
Some reviews point to friendly staff, but also mention confusion with bookings.
Location
9.3
Several reviews praise the ideal location of the hotel for visiting attractions.
Room Quality
7.8
Some guests found rooms a bit small and mentioned issues with amenities.
Amenities
7.8
Mixed reviews on breakfast availability and equipment in rooms.
Value for Money
7.3
Guests found the prices a bit high for the quality provided.
Food and Beverage
8.3
The breakfast was generally viewed positively, despite some service issues.
Overall Experience
8.8
Overall satisfaction from guests, despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:34

Property Description

Central Location
Modern Amenities
Nearby Attractions

Book your stay at The Mila Hotel and experience the perfect blend of comfort and convenience in the heart of Brussels. See the city's top attractions just steps away from your non-smoking room. Indulge in a delicious buffet breakfast, stay connected with free WiFi, and enjoy the tranquility of a garden view from select accommodations. With a prime location near key landmarks and transportation hubs, your memorable Brussels adventure awaits at The Mila Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 2232 reviews
Cleanliness: 8.3
Service: 8.8
Location: 9.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.3
Food and Beverage: 8.3
Overall Experience: 8.8
F
Franck solo_traveller fr
8
Pros:

Emplacement proche des principaux attraits touristiques.
Propre.

2026-07-11 via Nuitee
P
Paige family_with_children nl
10
Great hotel: extremely modern, well air-conditioned, great wifi, central location & soundproof.
Pros:

Our 2nd time staying here and it's a great choice! We love the location and the hotel interiors. The breakfast is no longer hosted in the hotel, but at a cafe across the street. You get a €7.50 voucher to redeem anytime during that day for breakfast, lunch or dinner. The amount is enough for a basic breakfast and a coffee. I quite like this option as it offers you more choice and flexibility without the excess food waste.

The hotel is extremely modern, well air-conditioned, great wifi, central & very soundproof.

Cons:

The lights in the lobby downstairs toilet's weren't working.

2026-07-10 via Nuitee
S
Simona solo_traveller it
9
2026-07-09 via Nuitee
J
Johanna solo_traveller fi
10
2026-07-09 via Nuitee
N
natascia couple it
10
2026-07-09 via Nuitee
M
Milena solo_traveller fi
10
2026-07-09 via Nuitee
G
Giancarlo couple it
9
2026-07-09 via Nuitee
L
Lyndsay solo_traveller gb
7
Pros:

Staff always had a smile and said hello. They are a wonderful asset to the hotel. The free hot drinks (including a beer), coffee machine in the room, slippers, hairdryer and excellent a/c was really appreciated. The shower was great and having shampoo, plus conditioner was a real bonus. The location was central to all the main sites. This is a hotel that tries to go the extra mile for a great price.

Cons:

I booked a standard room. The window looked out onto an enclosed fire escape. I had read another review about this but didnt give it much thought when I booked. I had to keep the curtains shut all the time and with the awful blue painted walls and bright orange curtains...the room felt claustrophic and very uncomfortable. The photos on booking.com are of the ugrade rooms. The standard rooms are nothing like this and felt grubby.

2026-07-08 via Nuitee
A
Alexandria extended_group ch
7
Short trip in Brussels
Pros:

The hotel was located in a good area around town, where it was easy to find. The room was also quite cozy and it was clean. The beds were soft and comfortable. For a short trip, I can recommend!

Cons:

There was this odd smell in the main entry way. This really put us off and we couldn't enjoy the included breakfast. Also one pillow per person is manageable but maybe offer two. The bathrooms are quite visible. So if you are with colleagues and share a room, you can see pretty much a lot. The staff were okay- yet a little distant. And when the fire alarm went off in the night, we never got informed on what happened nor did we know it was really safe to come back inside and it felt all very brushed off.

2026-07-08 via Nuitee
A
Alice couple pt
10
Estadia formidável
Pros:

Funcionários simpáticos, boa localização e relação qualidade-preço

2026-07-08 via Nuitee
E
edera couple fr
9
Idéal pour un petit week-end
Pros:

Emplacement de l’hôtel.

Cons:

L’espace dans l’immeuble. Très étroit et sans fenêtre.

2026-07-08 via Nuitee
L
Lipstick jigger couple gb
1
Horrible
Pros:

The location of the hotel is perfect

Cons:

No staff during night - fire alarm went on and nobody to help we have to call ourself police and fire brigate.
Ask for a follow on social media for a free beer. I decided not to follow neither have it.
No mini fridge
I asked for iron - they sent iron only and after 15 min the board after I ask the girl how I should iron.
The window was broken
The lamp by the side of the bed broken
No safe in the room
On the ground floor by the lift there is a smell of dead mice

2026-07-08 via Nuitee
L
Latacki solo_traveller nl
7
2026-07-08 via Nuitee
L
Laura couple es
9
Pros:

La ubicación. A un paso de la grand place

Cons:

Baño muy pequeño

2026-07-07 via Nuitee
A
Andreea Larisa solo_traveller ro
9
Pros:

Very comfortable bed, good breakfast and good location

Cons:

-

2026-07-07 via Nuitee
A
Ashley solo_traveller nl
8
2026-07-06 via Nuitee
M
meijiao family_with_children ie
8
2026-07-06 via Nuitee
P
Pigniczki solo_traveller hu
8
Jó szállás
Pros:

Finom reggeli, jól megközelíthető.

Cons:

A környék szemetes, büdös...

2026-07-06 via Nuitee
T
Tiina solo_traveller fi
7
Pros:

Henkilökunta kohteliasta ja ystävällistä.
Vastaanoton nuorimies hyvin avulias.
Aamiainen kuului hintaan.

Cons:

Vaatisi hieman uudistamista, pinnat kulahtaneet, nurkat ja seinänvierustat pölyiset. Käytävät ahtaat, hissi todella pieni.
Aulan wc oli pimeässä kellarissa.
Tasoon nähden liian kallis. Hintoja nostettu BTS-konserttien takia?
Ei varsinaista kylpyhuonetta, suihkutila, missä ei ovea.

2026-07-05 via Nuitee
M
Malgorzata couple pl
5
They double the price for large events (scam)
Pros:

The location was great and the staff was lovely and helpful. Breakfast was ok however many things were gone when we arrived at 10 (breakfast served till 11). The bed was ok as far as comfort goes.

Cons:

THEY DOUBLE CHARGED FOR THE ROOM BECAUSE OF A BTS CONCERT IN BRUSSELS! I can't stress how scammy that is. The room normally costs half of what I paid (checked on Booking). The room was very small and in a rough shape (hanger detaching from the wall). We had a dirty towel in the pile we received. Overall would never expect to pay this much for such a low standard.

2026-07-05 via Nuitee