La Perla Hotel

Hotels
8.9 (148 reviews)
Camino Isla del Guindo S / N , Santa Cruz , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Express check-in/check-out
Safety deposit box
Tour desk
Hot tub/Jacuzzi
Massage services
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and beautiful location
Delicious breakfast options
Cons:
Noise from adjacent rooms
Suggestions for more cleanliness in common areas
Concerns over tipping practices

Categories

Cleanliness
8.68
Rooms and facilities reported as very clean, but some guests mentioned issues with noise and elements of maintenance.
Service
9.15
Guests reported very attentive and friendly staff throughout their stay.
Location
9.19
Many guests appreciated the tranquil and beautiful location of the hotel.
Room Quality
8.64
Rooms described as comfortable and spacious, though some reports of noise from adjacent rooms.
Amenities
8.67
Good amenities provided, but suggestions for more cleanliness in common areas.
Value for Money
8.63
Good value based on quality but some indicated pricey aspects for what is offered.
Food and Beverage
9.18
Food, especially breakfast, was frequently praised for being extensive and delicious.
Overall Experience
9.05
Overall positive experiences reported; minor issues did not diminish the enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Tranquil Oasis in Santa Cruz Wine Region

La Perla Hotel offers a serene escape in the heart of Santa Cruz's renowned wine region. Luxurious Comfort awaits in our soundproof rooms equipped with modern amenities. Indulge in a delicious buffet breakfast before exploring nearby vineyards and attractions.

First-Class Facilities

Experience top-notch service with 24-hour reception, free parking, and a reservation desk for vineyard tours. Relax in the park, take a dip in the pool, or unwind in the common spaces.

Convenience at Your Fingertips

Located near the city center, guests have easy access to the main square, casino, and restaurants. Let us enhance your stay with personalized attention and a seamless booking process.

Important information:

Please note smoking is not permitted at La Perla Hotel or on the property grounds.

Children must pay full accommodations rates at this property. The only exception is for children under 6 years of age being accommodated in existing bed in one of the King rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 148 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.05
L
Lisbet • extended_group • cl
10
Lugar para descansar y soñar
Pros:

Lugar hermoso, muy bien cuidado y mantenido, su decoración muy bien elegida y el desayuno excelente.

2026-05-01 • via Nuitee
S
Santiago • couple • cl
8
2026-04-30 • via Nuitee
M
Mauricio • solo_traveller • cl
9
Pros:

La tranquilidad del lugar

Cons:

Que no tuviera restaurante

2026-04-30 • via Nuitee
C
Corien & Luuk • couple • nl
8
Pros:

Prachtige ruime kamer. Zwembad in de tuin. Uitgebreid ontbijt

Cons:

Het duurt minuten voor de douche warm wordt.

2026-04-29 • via Nuitee
P
PuntoCh • extended_group • cl
7
Fin de semana con amigos
Pros:

Los espacios comunes son acogedores. Muy bien decorado, ventanas de termopanel.

Cons:

Se escucha todo de los pisos de arriba y de las piezas de los lados. Las luces mal ubicadas en los baños, con el piso muy resbaloso, dificil lograr agua caliente.
Desayuno basico, como si fuera hostal.
El personal hostil

2026-04-28 • via Nuitee
A
Alejandra • solo_traveller • cl
10
2026-04-24 • via Nuitee
C
CAMILO • solo_traveller • cl
10
Como en casa
Pros:

Muy acogedor

Cons:

Nada, todo espectacular

2026-04-22 • via Nuitee
R
RICARDO • couple • cl
8
2026-04-20 • via Nuitee
L
LUIS SAUL • solo_traveller • cl
10
Muy agradable y cómodo
Pros:

Excelente infraestructura

Cons:

Bien todo

2026-04-20 • via Nuitee
A
Alejandro • family_with_children • cl
9
2026-04-19 • via Nuitee
M
Marcia • couple • br
10
Nossa viagem ficou muito melhor com a estadia no La Perla.
Pros:

Quarto amplo, com uma varanda muito charmosa que podemos admirar o lindo jardim. Cama muito confortável, lençóis limpos e cheirosos. Funcionários maravilhosos!!

2026-04-13 • via Nuitee
J
Jorge • family_with_children • cl
10
Pros:

La ubicación, sus jardines y ambientes

Cons:

Carece de restaurante

2026-04-02 • via Nuitee
F
Felipe • family_with_children • cl
10
Pros:

Súper recomendable… linda instalaciones y atención excelente

2026-03-29 • via Nuitee
J
Julio • extended_group • cl
10
2026-03-26 • via Nuitee
S
Sol • extended_group • ar
8
Pros:

El estilo del hotel.

Cons:

Solo faltaba un espejo en la habitacion.

2026-03-25 • via Nuitee
R
Rodrigo • couple • es
4
Agua Fria / Cool Water
Pros:

Decoracion

Cons:

Ducha Agua Fria
Jacuzzi Agua Fria
Temas administrativos con el Pago Extranjeros

2026-03-24 • via Nuitee
L
luciano • family_with_children • cl
8
Muy agradable y relajante.
Pros:

El desayuno es muy bueno, quedamos todos muy contentos.
La cama y principalmente las sábanas excelentes.
La piscina no la usamos.

2026-03-20 • via Nuitee
V
Victor • couple • cl
10
Pros:

Todo

Cons:

Nada

2026-03-17 • via Nuitee
V
Victor • couple • cl
10
Pros:

Todo

Cons:

Nada

2026-03-17 • via Nuitee
E
ERIKA • family_with_children • cl
10
Excelente
Pros:

Hotel muy lindo, la habitación super tranquila, delicioso despertar entre grandes árboles y el canto de los pajaritos. El desayuno muy rico, muy amable el personal también.

Cons:

No pude usar la piscina por lo fría, una lástima, se veía deliciosa y muy linda.

2026-03-13 • via Nuitee