La Perla Hotel

Hotels
8.9 (181 reviews)
Camino Isla del Guindo S / N , Santa Cruz , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and beautiful location
Delicious breakfast options
Cons:
Noise from adjacent rooms
Suggestions for more cleanliness in common areas
Concerns over tipping practices

Categories

Cleanliness
8.68
Rooms and facilities reported as very clean, but some guests mentioned issues with noise and elements of maintenance.
Service
9.15
Guests reported very attentive and friendly staff throughout their stay.
Location
9.19
Many guests appreciated the tranquil and beautiful location of the hotel.
Room Quality
8.64
Rooms described as comfortable and spacious, though some reports of noise from adjacent rooms.
Amenities
8.67
Good amenities provided, but suggestions for more cleanliness in common areas.
Value for Money
8.63
Good value based on quality but some indicated pricey aspects for what is offered.
Food and Beverage
9.18
Food, especially breakfast, was frequently praised for being extensive and delicious.
Overall Experience
9.05
Overall positive experiences reported; minor issues did not diminish the enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Tranquil Oasis in Santa Cruz Wine Region

La Perla Hotel offers a serene escape in the heart of Santa Cruz's renowned wine region. Luxurious Comfort awaits in our soundproof rooms equipped with modern amenities. Indulge in a delicious buffet breakfast before exploring nearby vineyards and attractions.

First-Class Facilities

Experience top-notch service with 24-hour reception, free parking, and a reservation desk for vineyard tours. Relax in the park, take a dip in the pool, or unwind in the common spaces.

Convenience at Your Fingertips

Located near the city center, guests have easy access to the main square, casino, and restaurants. Let us enhance your stay with personalized attention and a seamless booking process.

Important information:

Please note smoking is not permitted at La Perla Hotel or on the property grounds.

Children must pay full accommodations rates at this property. The only exception is for children under 6 years of age being accommodated in existing bed in one of the King rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 181 reviews
Cleanliness: 8.68
Service: 9.15
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.05
G
Glenda • couple • cl
10
Pros:

Los jardines hermosos...desayuno muy completo y el personal preocupado de lo que necesites... la exquisita decoración rústica las amplias salas de estar para los huéspedes

Cons:

Como sugerencia ....falta un esoejo de cuerpo entero y mejorar la iluminación en el baño en la zona del lavamanos

2026-10-25 • via Nuitee
B
Bessie • couple • cl
10
Pros:

La comodidad de la habitación,cama, luz, ventilación

Cons:

Solo la puerta del baño hacia la ducha que no se abre en su totalidad y a las personas que tenemos alguna limitación nos cuesta el acceso

2026-10-22 • via Nuitee
J
Jorge • couple • cl
9
Muy lindo todo y muy bien mantenido...un agradable Descanso la verdad
Pros:

El desayuno muy rico y variable...
Piscina no la ocupamos pues el tiempo no estaba como para piscina.
Si solicitamos el hidromasaje...quiza un detalle...podrian colocarle una luz o lampara para que no sea tan oscuro

Cons:

quizas tener cositas para picar en la noche...

2026-10-19 • via Nuitee
M
Mario • couple • cl
9
Pros:

Muy buen ambiente y muy bonito

Cons:

Me perdí en la ubicación

2026-10-18 • via Nuitee
A
Ana • family_with_children • cl
10
Muy buena
Pros:

Es muy lindo el entorno y tranquilo

2026-10-16 • via Nuitee
P
Pilar • couple • cl
9
2026-10-14 • via Nuitee
N
Nelson Roldan • solo_traveller • cl
10
Pros:

Lugar tranquilo muy bien atendidos ideal para descansar

Cons:

Que se me hizo muy corto

2026-10-14 • via Nuitee
C
CRISTIAN RAFAEL • extended_group • cl
10
2026-10-14 • via Nuitee
A
Alexander • family_with_children • br
10
Perfeita!
Pros:

O hotel é fantástico. Tudo muito bonito, limpo e agradável.

Cons:

N/A

2026-10-08 • via Nuitee
G
Gerhard • solo_traveller • at
9
2026-10-07 • via Nuitee
F
Fabio • couple • cl
10
Recomiendo
Pros:

Lindo lugar

Cons:

.

2026-09-09 • via Nuitee
M
Michel • family_with_children • cl
10
2026-09-05 • via Nuitee
M
maria jose • family_with_children • cl
9
2026-08-31 • via Nuitee
E
Emilia • couple • cl
8
Buen lugar
Pros:

El personal es excelente .

2026-08-14 • via Nuitee
D
Davi • couple • au
10
2026-08-13 • via Nuitee
A
ALEXIS • family_with_children • cl
10
Pros:

El personal demasiado amables todos, todo era limpio y de buena calidad

2026-08-06 • via Nuitee
F
Francisco • couple • cl
7
2026-08-02 • via Nuitee
D
Dra. Ana Ines Salto • solo_traveller • py
10
2026-07-16 • via Nuitee
A
Adriana • family_with_children • cl
10
Pros:

Las instalaciones muy lindas, el lugar es muy acogedor, buen servicio y buen desayuno. A la próxima iremos mas días.

2026-07-13 • via Nuitee
V
victor • couple • cl
8
2026-07-12 • via Nuitee