ECHO Suites Extended Stay by Wyndham Nashville/ Gallatin

Hotels
7.8 (94 reviews)
3660 Sweetbriar Way , Gallatin , US

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms reported by some guests
Spacious rooms and kitchenettes
Full-size refrigerator in room
Pet friendly
Comfortable bed (some reviews)
Secure property
Some staff described as professional and kind
Affordable / good value (mentioned)
Cons:
Rude or unhelpful front desk staff; staffing gaps at night
Noise/partying in neighboring rooms; thin walls
Dirty floors and at least one cockroach sighting
WiFi issues
TV/paywall and limited channels
Shower leaks/flooding
Extra charges for towels/services and deposit/refund disputes
Lack of basic supplies (cups/plates/silverware) and occasional shortages (dog bags, coffee)

Categories

Cleanliness
6.2
Mixed reports: some guests said rooms were very clean, while multiple reviews cite dirty floors, visible hair/dust bunnies and a cockroach — overall below average cleanliness.
Service
7
Service sentiment is mixed to negative: several guests described rude or unhelpful front-desk staff and absent staff at times, but a number of reviews also called specific staff members professional and kind.
Location
9
Generally positive: location was listed as a pro and no complaints about location were raised in the reviews.
Room Quality
8.6
Mixed but favorable in some respects: guests appreciated spacious rooms, kitchenettes and full-size refrigerators, though others reported thin walls, noisy neighbors and shower leakage — overall room features are strong despite some quality issues.
Amenities
6.8
Below average: repeated complaints about WiFi, limited/paid TV channels, lack of cups/plates/silverware, missing towels unless paid for, occasional lack of coffee and shortages (e.g., dog bags).
Value for Money
8.5
Perceived as good value by some guests (described as affordable and spacious), though concerns about deposits, extra fees and refund/proration disputes reduce the score somewhat.
Food and Beverage
9
Limited F&B mentions: only occasional complaints about complimentary coffee availability; no broader negative reports on food services, so this category registers high by default.
Overall Experience
7.3
Mixed overall: several guests reported very negative experiences and said they would not return, while others praised cleanliness, space and some staff — the aggregate experience is slightly below the target but overall acceptable for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:34

Property Description

Convenient Location
Located just 39 km from popular attractions like the Johnny Cash Museum and Ryman Auditorium, ECHO Suites Extended Stay offers a prime location for exploring Gallatin.

Comfortable Accommodations
Relax in air-conditioned rooms with private bathrooms, each fitted with a bath or shower for ultimate comfort during your stay.

Helpful Services
Count on our friendly reception staff to provide valuable information and assistance, ensuring a seamless and enjoyable experience exploring the area.

Book your stay at ECHO Suites Extended Stay by Wyndham Nashville/Gallatin for a memorable and convenient visit to Gallatin.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 94 reviews
Cleanliness: 6.2
Service: 7
Location: 9
Room Quality: 8.6
Amenities: 6.8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 7.3
T
Terry • couple • us
6
Overall experience was not great. I will not stay there again.
Pros:

Was very clean.

Cons:

The staff at the property was not very friendly. There was no one at the front desk after a certain time. There was also a lot of parting and fighting going on on the other rooms all throughout the night.

2026-10-26 • via Nuitee
F
Frederick • family_with_children • us
3
2026-10-24 • via Nuitee
C
Caleb • couple • us
1
Horrible Experience
Pros:

Room was clean on arrival

Cons:

Staff was very rude and dishonest. I called twice the day of to ask about early checkout. She advised my room was ready and it would be $10 per hour for every hour I showed up early. Thought that was weird but I agreed. My family shows up and the front desk lady (Lindsey) would not open the door and advised them they cannot come in until 4pm check in time. They tried to tell her what we discussed and she told them to leave. During the stay! I asked for more towels and she would not give me them until I went back to the room and got my soaked in water towels and bring them to the front desk and asked me to count them first. No room service. Complimentary coffee sign said 6am. Showed up at 7am. No coffee. $70 deposit to stay and advised if the bed was not made and trash taken out on departure they would keep our $70. The rooms next to us partied all night and smoked marijuana that stunk up the whole 2nd floor. Overall bad experience. My family will never stay at Echo again.

2026-10-20 • via Nuitee
A
Angela L • solo_traveller • us
5
2026-10-11 • via Nuitee
K
Kayla • couple • us
10
2026-10-08 • via Nuitee
C
Chris • couple • us
7
2026-09-19 • via Nuitee
P
Princeteaona • solo_traveller • us
7
2026-09-06 • via Nuitee
T
Terrance • solo_traveller • us
10
Great place
Pros:

It was very secure

2026-09-01 • via Nuitee
B
Beirrez • couple • us
10
2026-08-26 • via Nuitee
M
Malone • solo_traveller • us
8
2026-08-14 • via Nuitee
A
Alicia • family_with_children • us
10
Pros:

Pet friendly, the staff

Cons:

Ran out of dog poop bags,

2026-08-13 • via Nuitee
J
Jessica • couple • us
9
2026-07-23 • via Nuitee
C
Charles • solo_traveller • us
9
2026-07-10 • via Nuitee
A
Albert • couple • us
10
2026-07-07 • via Nuitee
S
Shirley • family_with_children • us
1
Awful I will never book there again
Pros:

That I had a full-size refrigerator and a kitchenette

Cons:

The walls are too thin. Shower leaked the bathroom would flood the toilet would flood regardless of what you did. They don’t give you clean towels unless you pay extra for the service. You can’t watch TV unless you pay extra for the service or you watch. The same three channels no one can give you any clear details as to what you can. I can’t do regarding the services they offer. The staff is rude. Just an overall bad experience. We ended up, leaving due to an emergency, and I was told that I couldn’t get the rest of my money back however, their website says that if you have to leave on an emergency, they will prorate, but they’re refusing to do that..

2026-07-06 • via Nuitee
D
Debra • family_with_children • us
10
2026-07-06 • via Nuitee
M
Malone • solo_traveller • us
8
2026-06-26 • via Nuitee
S
Salter • couple • us
9
It was affordable, spacious, and clean.
Pros:

The room was spacious and we were pleased with the kitchenette.

2026-06-15 • via Nuitee
S
Shawn • couple • us
10
Other than the wifi everything is is fine
Pros:

Comfortable , Quite , Clean

Cons:

WiFi

2026-06-07 • via Nuitee
F
Frank • solo_traveller • us
3
Extended stay, no way!
Pros:

The bed was comfortable

Cons:

Curtains wouldn't close properly allowing sunlight early in the morning, loud vehicles, thin walls as next room were loud with TV, no shampoo, carpet in halls were dirty, coffee condiments were lacking:

2026-05-30 • via Nuitee